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U Drive Cover Reviews

3.5 Rating 2,153 Reviews
63 %
of reviewers recommend U Drive Cover
3.5
Based on 2,153 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
Greater than 85%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Anonymous
Anonymous  // 01/01/2019
Terrible company, extortionate rates and constantly bugging you for more information I would give them zero if I could and considering cancelling after just 2 weeks
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Posted 1 year ago
Quite possibly one of the worse experiences I’ve had with an insurance company in all my years of motoring, would not recommend to anyone, there are many other brokers out there who do a much better job.
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Posted 1 year ago
The amount of a policy update was not adequately explained.
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Posted 1 year ago
I was given renewal quote. I called one time and the call officer kept me waiting and later told that network is not working good. We will call you back but they didn't call me back. Second time, I called. The lady got my details as I wanted to change a car as well. She (jade) took details and said by the end of the day, I will get a quote. 2 days passed, I didn't get any reply even I emailed her yesterday but no reply.
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Posted 1 year ago
They charge me a lot of money for a month £1000 a month so that’s why I confirmations from your company. I don’t like your company is a very very bad company. I never see any company like yours I like to give you the zero star but I can’t if you open your insurance from your companies, you charge a lot of money, they take all your money from your company.
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Posted 1 year ago
Found every conceivable way to add costs to my premium and already 3x my old insurers FFS!! :-( Be Prepared!!
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Posted 1 year ago
Never trust these guys. Very Ambiguous, no clarity in there wordings or speech. Huge admin price for any changes if we need to make any changes to the policy and enormous cancellation fees. They took me 3 days and 4 calls to send me an updated policy document.
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Posted 1 year ago
I had 5years no claims bonus but when they contacted my old insurance company they said I was not on there records for having insurance but got new insurance from a different company and they got my certificate no bother with a phone call to my old insurance company so poor communication from udrive or just lazyness
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Posted 1 year ago
Phone was put down on me whilst on a call, which was a pretty important call. With no phone call back.
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Posted 1 year ago
Your customer service is disgusting
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Posted 1 year ago
Would never use this company again as they do the license check after they insure you and start asking for more money once insured so yah I would use this company again
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Posted 1 year ago
Charlotte was condescending, rude and unhelpful! Charlotte did not listen, raising her voice and she wasted our time. Charlotte was trying to get me off the phone as quickly as possible and left me dissatisfied. She kept repeating herself without listening and trying to understand the situation. Highly disappointed with the call and Udrive and left with more frustration. Would not recommend.
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Posted 1 year ago
Terrible insurance company to be with cancelled my policy after two and a half weeks after paying over 900 pounds they only paying me back 570 pounds Such scammers u drive
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Posted 1 year ago
JUST BOOK A TAXI!!! This support staff told me I should ignore the amount that the app was showing yesterday after I paid 144 AED. I had till next day for the end of the daily rent, went to a very short ride and got charged 70 AED plus the initial 144 AED. Be aware of the maximum 100 km per day, it really doesn't worth this app...
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Posted 1 year ago
It is good
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Posted 1 year ago
Bunch of crooks don’t go with this company have been overcharged for the past 6 months now unfortunately my engine blew and tried cancelling policy they refused and are trying to charge 540 cancellation fee!! I am going to report this
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Posted 1 year ago
Way way way to expensive I will be shopping around had quotes of £750 and U drive want another £1000 on top . Shop around people .
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Posted 1 year ago
👎 👎 👎 👎
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Posted 1 year ago
During my conversation with Ali, I told her that I am highly disappointed with the way and manned that I was treated. I certainly believed that some information was not properly conveyed to me. Indeed I felt like I was duped and that is the reason I am cancelling my contract tomorrow as previously discussed today. I will be glad if an experienced manager could call me to explain further as I know that this is not how this organisation does business.
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Posted 1 year ago
No help to solve issue
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Posted 1 year ago
U Drive Cover is rated 3.5 based on 2,153 reviews