U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.48

3.5 Rating 2,109 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.5

Based on 2,109 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“never you contact them for your insurance as they are worse in all way. DO NOT USE THEM...... SEE EVERY COMMENT ABOUT THEM, NON SPEAKS GOOD ABOUT THEM. TERRIBLE”

Helpful Report

Posted 9 months ago

“Ridiculous customer service, slow and incompetent. want your money and pose as a reputable insurer but have hidden costs and catch’s with threatening behaviour to cancel constantly even when you have provided information. Will be cancelling and never using again”

Helpful Report

Posted 9 months ago

“to much to say but please people DONT use this company they are not what they make out to be and i lost a lot of money, AVOID AT ALL COST 🤬”

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Posted 9 months ago

“Check for other insurance companies. Let them be your last resort”

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Posted 9 months ago

“AVOID AVOID AVOID!!!!!!”

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Posted 9 months ago

“U drive is a broker over charged now I am paying half the price with more benefits,they cancelled the policy because they wanted a copy of partners license which she lost and is waiting for the new one coming plus something else they wanted to prove our driving were both 64 and now they want a large some of money because they cancelled GET AND DO ONE YOU WILL GET NOTHING YOU THEIVES. AVOID AVOID AVOID.THEY ARE BROKERS BUT PORTRAY THEMSELVES AS INSURERS.”

Helpful Report

Posted 9 months ago

“I had a query regarding the paperwork for my car insurance which appeared to be contradictory. I spoke to a lady agent who was most helpful and sorted everything out. I was impressed with her and the help she gave me.”

Helpful Report

Posted 9 months ago

“Terrible Experience – Avoid at All Costs! I had a terrible experience with Diver Cover Ltd. They pose as an insurance company offering cheap quotes, but in reality, they are just brokers. They lure you in with low prices, then after taking your money, they contact you for “validation” and claim to have found a non-fault incident – a claim I was completely unaware of! Despite this being a situation where I did not file any claim, they used it as an excuse to hike my premium by 20%, even though my policy hasn’t even started yet (due to start next week). When I asked to cancel the policy during the cooling-off period, they refused to refund my deposit, claiming it was an administration fee. This is nothing short of a scam! Their customer service is unhelpful, and they hide behind shady tactics to squeeze more money from you before your policy even begins. I highly advise against purchasing from them on sites like Confused.com or MoneySuperMarket. They are not insurers but brokers, and the whole process feels like a trap. Be cautious and save yourself the trouble – do not fall for their low initial quotes! Thank you.”

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Posted 9 months ago

“Very helpful and quick service”

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Posted 9 months ago

“Outstanding customer service and care helped me so much”

Helpful Report

Posted 9 months ago

“Excellent customer service.”

Helpful Report

Posted 9 months ago

“Terrible service from start to finish. I do not recommend.”

Helpful Report

Posted 9 months ago

“Very professional and polite customer service.”

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Posted 9 months ago

“AVOID. Absolute shambles of a company they gave me a quote and then it was completely different when I set it up and only offered 3rd party. When my car was stolen they wanted 1770 pound off me to cancel. Don’t waste your time on these frauds.”

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Posted 9 months ago

“I have 20 years insurance”

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Posted 9 months ago

“Always very helpful, fast acting and polite. Could not be happier with their service.”

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Posted 9 months ago

“70 pounds administration fee if policy cancelled even before it starts!!”

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Posted 9 months ago

“Very good company Thanks”

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Posted 9 months ago

“Very pleased with how I was dealt with company put my needs ahead of there’s which is refreshing”

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Posted 9 months ago

“Would not recommend, the amount of hidden cost is ridiculous. The quote thats online goes up once you actually look in to joining with them, then once thats gone up, 2 weeks later, after your policy has started there asking for another £200 that was not listed anywhere in your policy or on any documents. £500 extra I've now paid from the agreed policy. This company has so many hidden cost”

Helpful Report

Posted 10 months ago

U Drive Cover is rated 3.5 based on 2,109 reviews