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U Drive Cover Reviews

3.5 Rating 2,112 Reviews
63 %
of reviewers recommend U Drive Cover
3.5
Based on 2,112 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very disorganised correspondence. The team doesn't even know what they are communicating to the customeres. Highly dissapointed!
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Posted 1 year ago
Cannot speak too highly of the service provided. Change of vehicle notified and full documentation relating to the new vehicle was received within 2 hours. We were impressed at inception of the policy at the detailed enquiries made to substantiate all answers provided at proposal stage. Quite unique in the industry and ensures that any incorrect information is dealt with at source and not left until a claim arises.
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Posted 1 year ago
I have a ongoing problem. I've sent already 2 email within the last 4weeks and had no response whatsoever, such a bad customer service.
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Posted 1 year ago
V v bad don’t have ur car insurance with them u will pay the price
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Posted 1 year ago
Speedy efficient service - essential when busy
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Posted 1 year ago
Madison was lovely friendly and very helpful
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Posted 1 year ago
Polite friendly thourogh Service
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Posted 1 year ago
I send photo
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Posted 1 year ago
Hakim was helpful. Quick to deal with, and gave a good quote. Thanks Hakim
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Posted 1 year ago
Amazing advisor allie helped me smoothly with my cancellation and processed everything very nicely
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Posted 1 year ago
Good company and friendly staff
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Posted 1 year ago
Im happy with this insurance
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Posted 1 year ago
Good company
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Posted 1 year ago
I'm new buy insurance from Udrive, unfortunately, I have had a bad experience with their service. When I received the 1st proposal from their CS, they said the insurance cost is more higher as i'm a new driver. I designed to cancel with this higher cost, 1 day after, i re-instate the cover with udrive because of some reason. However, none of their CS advised that there has a re-instatement charge until i received their text message on 8/3 that they said i have a overdue payment £650. That's impossible that they incur this charge on customer without any notice, this is not a small amount and not possible to afford this charge. No mentioned in verbally or receive any email from their side, that's unfair to customer. This issue makes me depressed because of this huge amount. They also claimed that my policy only valid for 7 days starting i receive the 1st SMS message, this is ridiculous that they cancel my policy by 7 days notice. I'm waiting for their response on my case but i'm not happy with this service.
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Posted 1 year ago
I had some questions today regarding my insurance documents. I spoke to Madison at customer services and she cleared everything up quickly and efficiently in a friendly and professional manner. I recommend. Thankyou Madison.
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Posted 1 year ago
Good servise
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Posted 1 year ago
Very efficient at his job
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Posted 1 year ago
Zero service
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Posted 1 year ago
I was very pleased today the way I was answered when I was about to cancel my previous insurance since I sold my Vaxhaull astra. The person was so polite and really listened to me and eventually I was 100% that I will still come back to U drive.
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Posted 1 year ago
I called in and spoke to Allie regarding my policy being cancelled, she gave me an extension so I can pay on my pay day and my policy doesn’t get cancelled, she was really polite and helpful and the whole process was so simple! Excellent customer service provided
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Posted 1 year ago
U Drive Cover is rated 3.5 based on 2,112 reviews