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U Drive Cover Reviews

3.5 Rating 2,126 Reviews
63 %
of reviewers recommend U Drive Cover
3.5
Based on 2,126 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Anonymous
Anonymous  // 01/01/2019
JUST BOOK A TAXI!!! This support staff told me I should ignore the amount that the app was showing yesterday after I paid 144 AED. I had till next day for the end of the daily rent, went to a very short ride and got charged 70 AED plus the initial 144 AED. Be aware of the maximum 100 km per day, it really doesn't worth this app...
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Posted 1 year ago
Am so happy to be here for the first time
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Posted 1 year ago
Hi Madason this is my policy number 30288798 Regards Mrs C Daly
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Posted 1 year ago
Very good customer service,reasonable price . Pleasant interaction and advice. THANK YOU
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Posted 1 year ago
Such a long process , the amount of documents I’ve sent and phone calls I’ve had to have, they even changed the price of my insurance by hundreds of pounds after I’ve paid deposit.
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Posted 1 year ago
It is good
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Posted 1 year ago
GOOD CUSTOMER SERVICE After applying online over the weekend, I received a call on Monday morning from Assad confirming my details, checking that they were correct, and explaining to me all the details that I needed to know. They said they would check and get back to me. Asaad then called me in the afternoon, confirming my details all over again, speaking politely, and explaining to me in detail my insurance policies. Asaad took his time to explain to me in detail and give me some other best options about my insurance to add on if I wanted to,which he explained to me in detail also.I am happy with the insurance company and the level of customer service provided.
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Posted 1 year ago
Bunch of crooks don’t go with this company have been overcharged for the past 6 months now unfortunately my engine blew and tried cancelling policy they refused and are trying to charge 540 cancellation fee!! I am going to report this
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Posted 1 year ago
Pleasant and helpful on telephone.
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Posted 1 year ago
Very helpful when speaking on the phone and more than helpful with any questions I ask them. Mrs Daly
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Posted 1 year ago
Way way way to expensive I will be shopping around had quotes of £750 and U drive want another £1000 on top . Shop around people .
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Posted 1 year ago
Today I have spoken to Madison in regards of moving over my insurance on new car, Have to say she handled the update in best way possible and proffesionaly. I was not left on hold for hours and she spoke clear and loud as a day. Call only took about 10 min max and I was left highly satisfied with the service I have received today. Thank you very much Madison
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Posted 1 year ago
The way you treat customers is extremely helpful and professional.
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Posted 1 year ago
👎 👎 👎 👎
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Posted 1 year ago
During my conversation with Ali, I told her that I am highly disappointed with the way and manned that I was treated. I certainly believed that some information was not properly conveyed to me. Indeed I felt like I was duped and that is the reason I am cancelling my contract tomorrow as previously discussed today. I will be glad if an experienced manager could call me to explain further as I know that this is not how this organisation does business.
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Posted 1 year ago
great customer service
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Posted 1 year ago
Nadhiir answered my call on the first ring which I've never had before and he was very helpful explaining everything to me and answered my emails very quick which was appreciated nadhiir was very pleasant and efficient in all correspondence the reason for only giving 4 stars was the price of the insurance.
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Posted 1 year ago
No help to solve issue
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Posted 1 year ago
Too expensive. Who wants to pay more and more when you go around and other companies offer you lower premium. Your customers dont feel like your customers if you try to win money for your commissions etc.
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Posted 1 year ago
Good service
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Posted 1 year ago
U Drive Cover is rated 3.5 based on 2,126 reviews