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U Drive Cover Reviews

3.5 Rating 2,112 Reviews
63 %
of reviewers recommend U Drive Cover
3.5
Based on 2,112 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Anonymous
Anonymous  // 01/01/2019
Hopefully i will get my refund soon
Helpful Report
Posted 1 year ago
Charlotte was condescending, rude and unhelpful! Charlotte did not listen, raising her voice and she wasted our time. Charlotte was trying to get me off the phone as quickly as possible and left me dissatisfied. She kept repeating herself without listening and trying to understand the situation. Highly disappointed with the call and Udrive and left with more frustration. Would not recommend.
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Posted 1 year ago
Terrible insurance company to be with cancelled my policy after two and a half weeks after paying over 900 pounds they only paying me back 570 pounds Such scammers u drive
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Posted 1 year ago
very friendly people nice to talk her. she was very kind thanks
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Posted 1 year ago
Madison from U Drive was professional & polite. She helped me with all my enquiries and was respectful. Thank you once again , Madison & U Drive for great employers
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Posted 1 year ago
The team handled my enquiry to the fullest. Many thanks.
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Posted 1 year ago
JUST BOOK A TAXI!!! This support staff told me I should ignore the amount that the app was showing yesterday after I paid 144 AED. I had till next day for the end of the daily rent, went to a very short ride and got charged 70 AED plus the initial 144 AED. Be aware of the maximum 100 km per day, it really doesn't worth this app...
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Posted 1 year ago
Am so happy to be here for the first time
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Posted 1 year ago
Hi Madason this is my policy number 30288798 Regards Mrs C Daly
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Posted 1 year ago
Very good customer service,reasonable price . Pleasant interaction and advice. THANK YOU
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Posted 1 year ago
Such a long process , the amount of documents I’ve sent and phone calls I’ve had to have, they even changed the price of my insurance by hundreds of pounds after I’ve paid deposit.
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Posted 1 year ago
It is good
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Posted 1 year ago
GOOD CUSTOMER SERVICE After applying online over the weekend, I received a call on Monday morning from Assad confirming my details, checking that they were correct, and explaining to me all the details that I needed to know. They said they would check and get back to me. Asaad then called me in the afternoon, confirming my details all over again, speaking politely, and explaining to me in detail my insurance policies. Asaad took his time to explain to me in detail and give me some other best options about my insurance to add on if I wanted to,which he explained to me in detail also.I am happy with the insurance company and the level of customer service provided.
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Posted 1 year ago
Bunch of crooks don’t go with this company have been overcharged for the past 6 months now unfortunately my engine blew and tried cancelling policy they refused and are trying to charge 540 cancellation fee!! I am going to report this
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Posted 1 year ago
Pleasant and helpful on telephone.
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Posted 1 year ago
Very helpful when speaking on the phone and more than helpful with any questions I ask them. Mrs Daly
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Posted 1 year ago
Way way way to expensive I will be shopping around had quotes of £750 and U drive want another £1000 on top . Shop around people .
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Posted 1 year ago
Today I have spoken to Madison in regards of moving over my insurance on new car, Have to say she handled the update in best way possible and proffesionaly. I was not left on hold for hours and she spoke clear and loud as a day. Call only took about 10 min max and I was left highly satisfied with the service I have received today. Thank you very much Madison
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Posted 1 year ago
The way you treat customers is extremely helpful and professional.
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Posted 1 year ago
👎 👎 👎 👎
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Posted 1 year ago
U Drive Cover is rated 3.5 based on 2,112 reviews