U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.48

3.5 Rating 2,111 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.5

Based on 2,111 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yes, I will recommend it”

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Posted 1 year ago

“Peaceful dealing with U Drive, who made easy making changes to your insurance without costing you more.”

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Posted 1 year ago

“worst company ever to make a insurance with them. just avoid it”

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Posted 1 year ago

“Absolute awful company and customer service… avoid at all costs as it will cost you …”

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Posted 1 year ago

“Outrageous price to change policy - nearly £70. No mention of reducing my premium when the car I am now insuring is cheaper to insure.”

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Posted 1 year ago

“Very helpful 👌”

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Posted 1 year ago

“Very kind and helphul person”

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Posted 1 year ago

“Very helpful Solomon”

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Posted 1 year ago

“So very helpful in every way”

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Posted 1 year ago

“Bad customer service as they do the license check after they insure you and start asking for more money once insured . Which is totally a scam and disgusting”

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Posted 1 year ago

“Far too expensive. Unfair charges. Errors made/promises not kept on all three occasions I contacted the company by phone. Would leave 0/5 if I could. 1) Called to advise of change of address. Premium went up considerably despite new address being far safer and now with off road, secure parking. 2) New address incorrect in new certificate despite me stating this carefully, twice over the phone. 3) New renewal quote 50% higher, despite no claims and new address in safer postcode and secure parking. 4) Called about renewal, promised call back in same day. Call back neer happened.”

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Posted 1 year ago

“This insurance company is a fraudulent, I did insurance for my car , I paid deposit of £250 then another £160 for one month then after due date I couldn't pay for the next month so they cancelled the insurance but for them to return my deposite they still want me to pay another amount of one month ...They should return my deposited money”

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Posted 1 year ago

“Very pleased with the Service . Salomon was very patient with me. Thank you so much for the great service”

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Posted 1 year ago

“Your refund policy is extortionate, devoid of consideration and customer service. I certainly won't be recommending you. Cheerio”

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Posted 1 year ago

“There is no app , you can't have an account with them .”

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Posted 1 year ago

“Florence was efficient and helpful throughout. Many Thanks”

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Posted 1 year ago

“Happy with the service”

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Posted 1 year ago

“I won’t say much about my experience with them except that from the beginning they were “ funny about almost everything “ to say the least I will definitely avoid them into the future and I’m recommending everyone to do the same”

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Posted 1 year ago

“The hold renewal process was very simple. The questions that was asked by the agent were simple straight forward and east to understand. When our conversation was cut off by me having a bad signal. He immedately called right back. I would advise anyone to use udrive cover as I will continue to use their service for all my renewals”

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Posted 1 year ago

“Guys honestly stay away from this company. I went online and got quite a good quote. I accepted the quote after doing research on other companies and paid a £550’ deposit & £280 a month.. they asked for basic info to verify my identity which went fine, then they started asking for more personal details of my driving record, which to me sounded dodgy as I’ve never been asked for things of my driving record before, they only communicate via email, the staff are rude, once I phoned them, they put the price up by more than 150 because I wanted to be insured the day I paid and not the following Monday. They was hounding me with emails daily got personal details so I rang them and told them I didn’t feel comfortable giving them details, they said if I didn’t send them, they would cancel my policy. As I was only insured for just under 2 weeks I decided to cancel no questions, It was only then the advisor said she could save me money? Why not do that at the start? I am due a refund of £276 pound from my £550 deposit so let’s see if that turns up, if not it’s fine, I’ve got there email evidence of the refund which can be sent on for prosecution. Terrible company. 0/5 stars. Please search around. It’s worth paying a little extra for better customer care and due care attention. If i personally ever met some of these people who spoke to me the way they did, id give them a slap for there manners. Avoid at all costs.”

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Posted 1 year ago

U Drive Cover is rated 3.5 based on 2,111 reviews