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U Drive Cover Reviews

3.5 Rating 1,714 Reviews

62 %

of reviewers recommend U Drive Cover

Company Reviews

3.5

Based on 1,714 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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U Drive Cover 5 star review on 3rd March 2023

Mr Arzen Balliu

U Drive Cover 5 star review on 10th November 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried to contact via email..They didn't reply so i changed company and they fined me cancellation charge.Really bad.”

Posted 7 months ago

“Rubbish after sales service”

Posted 8 months ago

“If there was a mark lower than 1 star I would have selected that. Dishonest company - as lots of customers have said below they fabricate additional charges to inflate the insurance premium. Avoid!”

Posted 8 months ago

“Absolutes scam, they give you a really good price for insurance then take a deposit of £126 to then tell you the policy is not valid and you’d need a massively over priced one, mine went from £700 a year to £1700 a year, obviously I didn’t want the extortionate insurance to be told my deposit is non refundable. This is a horrible scam In a time when people are struggling for money, absolute shame on you u drive”

Posted 8 months ago

“absolute rubbish,wouldn,t recommend them to my worst enemy”

Posted 8 months ago

“You keep sending me emails asking for the same thing time after time. I reply to your emails with the correct information but still you keep asking !!!! It's getting a bit annoying now so please just give me the correct insurance cover or a complete refund !!!”

Posted 8 months ago

“I selected U Drive Cover from other options available even though they weren't the most budget-friendly option, primarily because their online payment option seemed convenient for immediate coverage. However, my experience was far from smooth. Despite making my payment online, I received an email instructing me to call them to activate my cover. This was followed by numerous hours spent on the phone, only to be informed that activating my cover would incur a £75 charge. Moreover, obtaining a refund would take up to 30 days. Unfortunately, this experience has led me to believe that the company is not trustworthy. I would strongly advise considering other options.”

Posted 8 months ago

“Shaun is a member that speaks very rudely to his customers. No people skills whatsoever. It was unfortunate that I had him pick up my call as he is utterly rude and needs to be sanctioned for his lack of care and understanding of customers.”

Posted 8 months ago

“This is the worst company I have every had encounterred in my life they want everything apart from my Blood Group just to cover car insurance. Customer service is non existant they dont talk they shout and dont listen. Im not exactly computer savvy - why the hell do they need my NI number I am 70 and retired are they selling it to an asylum seeker ??? I dont give that information out.”

Posted 8 months ago

“Emailed ,to inform I was getting a different car wanted the insurance to start next day. I did inform the caller I was in turkey,after 11 minutes on the phone and repeatedly saying it was a bad line he sayed needed payment,sat at pool with no card what a waste of time”

Posted 8 months ago

“After sells rubbish”

Posted 8 months ago

“Worst company ever. Please don’t put yourself through what most of us are going through.”

Posted 8 months ago

“One star and that is very very unbelievably generous. The significant word that comes to mind is DREADFUL beyond belief. I have never had an insurance company demand so much information to take out car insurance and be so rude and detached in their communications.”

Posted 8 months ago

“They refused to send me official quote documents and then said they had done all their checks then once set up they sent in a large email the tiniest section asking for statements and utility bills and so much which is obscured for insurance so this company is a really scammy company do not truest them they only got my business as I was desperate but I hate scummy company's like this one and they should be ashamed of themselves”

Posted 8 months ago

“This company are thieves !!! Avoid at all costs! They impersonate as a different company and then charge you for a policy that never even started!”

Posted 8 months ago

“I have been loyal to your company for 6 years. 6 years ncb bo accidents etc and my premium has tripled. Due to high fraud and that you want to claw money back. Absolutely disgusting and the tone of the advisor changed as well when I challenged her broken robot speech and didn't even offertory find a cheaper insurance”

Posted 8 months ago

“Sent the company all the documents that are required twice and still had a call saying that I wasn’t happy with a utility bill that I just run out. Absolutely ridiculous. Had to go to the bank and get a copy of my bank statement and get it stamped, never use this insurance company again, too much hassle. and very pricey !!!”

Posted 8 months ago

“I, like many other people, have been scammed by this company. They appear on moneysupermarket, go compare etc as an insurance provider offering a quote, take your money for the insurance, and then start calling you asking for more and more information. 3 days later they said they “couldn’t get cover with the original provider” but “could get a quote for £140 more”. I asked to cancel and they said there’s a £75 cancellation fee, but the policy was a) not due to start until the 17/8 and b) was within 14 day cooling off period. They’ve refused to give the £75 back and said it can take “up to 30 days” To give me the rest back, almost £500 that I need to get cover elsewhere. I feel so shaken and upset, I’m a new mum and on statuatory benefits and £500 taken with no insurance.”

Posted 9 months ago

“very bad service”

Posted 9 months ago

“This company is group of scammers. Don’t waste money. They have bought fake reviews. Don’t trust. They have hidden charges.”

Posted 9 months ago

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U Drive Cover is rated 3.5 based on 1,714 reviews