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U Drive Cover Reviews

3.5 Rating 1,701 Reviews

62 %

of reviewers recommend U Drive Cover

Company Reviews

3.5

Based on 1,701 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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U Drive Cover 5 star review on 3rd March 2023

Mr Arzen Balliu

U Drive Cover 5 star review on 10th November 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fraud company. They are scammers”

Posted 3 months ago

“This is one of the worst insurance company that you can imagine. Awful customer service, they kept me on hold over an hour, they say they call you back but they never do that and you have to call back again. I cancelled my insurance on a day before it started because they didn't send my documents but they charged me £75 , the insurance didn't even started and they said they refund my money after 14 days rest of my £1570.”

Posted 3 months ago

“Udrive are scammers Price keeps going up More extra costs Don't use”

Posted 3 months ago

“The worst insurance company iv ever dealt with, they rip you off in all ways , even when i wanted to cancel they charged me half of the premium As that is hidden somewhere in their policy they wont even mention it to you , so make sure you read the terms and conditions carefully Will never take policy with them again Very upset with the service Terrible”

Posted 3 months ago

“The service is complete out of order, lack of honesty, charging customer anyhow .”

Posted 3 months ago

“Worst company ever. Scam do not use. They use price comparison sights to reel you in, then tell you that you are not able to have the insurance they sold you, quote you a higher premium and charge you £75 to cancel.”

Posted 3 months ago

“Not very good, I'm not happy”

Posted 3 months ago

“RIP off company I paid over £450 for fully comp insurance then the following month they cancelled my policy due to me not sending in my proof of no claims when all my previous insurers source this information themselves after all I am paying for a service and not for me to be doing their job, anyway they gave me or at least in 30 working days they will give me a massive refund of £167. I’d avoid these robbing bastards at all costs.”

Posted 4 months ago

“very bad service and specially customer service team don't have manners ,,i am very frusted with this company”

Posted 4 months ago

“your company failed to send invoice no. within two months. where to transfer 143 . They do it to hurt me! You want to steal my money! This is the worst insurance company that does not respect itself or the client! Therefore, in the future I will not book with this company and I will tell others about it! The staff let me down”

Posted 4 months ago

“My son got a quote from them and without his knowledge took payment and started a policy. He called them to get his money back and they refused. Now dealing with it through fraud department at the bank. This company are complete snakes AVOID AVOID AVOID”

Posted 4 months ago

“What a rip off won’t let you adjust policy I moved abroad and wanted to cancel my policy half way through they said I could cancel but I still had to pay the full years premium plus a £75 cancellation fee awful company praying on hardworking familie”

Posted 4 months ago

“The worst company ever they make pay nearly 500£ deposit and after they cancel my insurance and asking 430 £more for 1 month insurance they want 1000£ from me”

Posted 4 months ago

“Really bad company to have a business with,if I was you do not do a business with this company because they ripping you off for anything and stealing money for everything be aware of people”

Posted 4 months ago

“My son took out a policy on line,when called to sort the policy were told the price was more expensive,still carried on then was informed after the deposit was paid and after the 14 days the price was to yet again increase the only way it could be cancelled was to cancel my end and we would be charged a cancellation fee and wouldn't get no money back,so had to stick with them,will never use this company again and would not recommend to anyone!”

Posted 4 months ago

“It took 2 weeks to try to sort out the insurance and ended with no insurance but it cost me £200.00 for the privilege not happy”

Posted 4 months ago

“very unprofessional and lots of charges applied after contract taken out. Customer service training needed. this is why Google ratings are 1 out of 5 from everyone”

Posted 4 months ago

“Unbelievable amount of questions ie National ins number passport d licence list goes on . Paid to leave them absolute robbers famous quote read terms and conditions. . Would get more honesty from a Nigerian insurance co”

Posted 4 months ago

“This is the worse insurance which I experienced in UK. I have been paid every month insurance payment regularly but there is no proper response from the customer service. When I sold my car then also they were asking for the money. It's too much and don't go for this at any cost in your life. They are only taking money from the ordinary people and never give a proper service.”

Posted 4 months ago

“I had a terrible time and still am. I was with U Drive for my old car and was 1 month into the policy and got a new car. I asked them to change the car over on the insurance (expecting to pay more money monthly as it was a better car). Instead they said no they would not offer me an insurance for that car. I explained that I already pay insurance with them for my first car they still said no and that they were going to cancel due to not wanting to offer me the change over on car on the policy. I had to agree to the cancellation and that I would need to insure my new car with somebody else and they said ok so the cancellation fee is £390. I said are you kidding me? I ain’t paying you £390 because you want to cancel my insurance just because I want to change the car on the policy. They said I had no choice and it would be passed to a debt collector if I didn’t pay the fee of £390. I said I can’t afford that right out at the same time you’re making me pay for a whole new insurance which isn’t going to be cheap and they STILL made me pay! Now I am left paying not only my new car finance but a finance fee every month for this old crappy finance! They are diabolical and don’t give a damn about people, all MONEY MONEY MONEY and robbing people blind!”

Posted 5 months ago

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U Drive Cover is rated 3.5 based on 1,701 reviews