U Drive Cover Reviews

3.5 Rating 1,712 Reviews
62 %
of reviewers recommend U Drive Cover
3.5
Based on 1,712 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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RIP off company I paid over £450 for fully comp insurance then the following month they cancelled my policy due to me not sending in my proof of no claims when all my previous insurers source this information themselves after all I am paying for a service and not for me to be doing their job, anyway they gave me or at least in 30 working days they will give me a massive refund of £167. I’d avoid these robbing bastards at all costs.
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Posted 4 months ago
very bad service and specially customer service team don't have manners ,,i am very frusted with this company
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Posted 4 months ago
Very helpful and quickly.
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Posted 4 months ago
your company failed to send invoice no. within two months. where to transfer 143 . They do it to hurt me! You want to steal my money! This is the worst insurance company that does not respect itself or the client! Therefore, in the future I will not book with this company and I will tell others about it! The staff let me down
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Posted 4 months ago
My son got a quote from them and without his knowledge took payment and started a policy. He called them to get his money back and they refused. Now dealing with it through fraud department at the bank. This company are complete snakes AVOID AVOID AVOID
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Posted 4 months ago
Good customer service
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Posted 4 months ago
Seem to be very human and very contactable. Keep it up Udrive 🫶
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Posted 4 months ago
Excellent call handlers. Vey helpful,straight to the point but very thorough.
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Posted 4 months ago
Very friendly and helpful, answered all of my questions.
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Posted 4 months ago
What a rip off won’t let you adjust policy I moved abroad and wanted to cancel my policy half way through they said I could cancel but I still had to pay the full years premium plus a £75 cancellation fee awful company praying on hardworking familie
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Posted 4 months ago
Very efficient service. The customer service agent was very nice and got my insurance arranged very quickly and smoothly.
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Posted 4 months ago
Great service - dealt speedily with my issue !
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Posted 4 months ago
Very helpful 👌
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Posted 4 months ago
The worst company ever they make pay nearly 500£ deposit and after they cancel my insurance and asking 430 £more for 1 month insurance they want 1000£ from me
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Posted 4 months ago
Really bad company to have a business with,if I was you do not do a business with this company because they ripping you off for anything and stealing money for everything be aware of people
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Posted 4 months ago
Anna was a brilliant advisor, she has gave me advice which wouldn’t have been given by any other staff member. I have been with Udrive cover for a while now, and I must say Anna has been professional, polite and courteous throughout the whole interaction. Give that woman a raise!
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Posted 4 months ago
My son took out a policy on line,when called to sort the policy were told the price was more expensive,still carried on then was informed after the deposit was paid and after the 14 days the price was to yet again increase the only way it could be cancelled was to cancel my end and we would be charged a cancellation fee and wouldn't get no money back,so had to stick with them,will never use this company again and would not recommend to anyone!
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Posted 4 months ago
It was nice having business with you You are a good team to work with.In the event of me purchasing another car will definitely come for this insurance service.Thanks UDrive Cover team keep my documents.Remain good.
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Posted 4 months ago
Thank you Luke for listening and helping me with the move and updates, it's a tricky time with relocation and Christmas round the corner it was much appreciated. Excellent service, thank you. Best Wishes
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Posted 4 months ago
It took 2 weeks to try to sort out the insurance and ended with no insurance but it cost me £200.00 for the privilege not happy
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Posted 4 months ago
U Drive Cover is rated 3.5 based on 1,712 reviews