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Truly PVC Limited Reviews

4.76 Rating 1,548 Reviews
94 %
of reviewers recommend Truly PVC Limited
Company Reviews Metrics Info
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Truly PVC Limited Reviews

About Truly PVC Limited:

Truly PVC Supplies specialise in the supply of uPVC conservatory, window, door and home improvement parts to the trade and public. Trade customers have a reliable partner who they can depend on. While home DIY enthusiasts purchase professional products much cheaper than found on the High Street.

Visit Website

Phone:

0161 339 4982

Email:

sales@trulypvc.com

Location:

259 Stockport Road

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Greswolde Construction Limited
“I ordered plastic Polycarbonate Trim from Truly PVC and it was Delivered the next day and in good condition. I would recommend this Company. Greswolde Construction Limited.”
Helpful Report
Posted 1 month ago
Dal
“Great service, ordered Yale 3 star platinum lock at reasonably good price with additional set of coded keys, worked perfectly”
Helpful Report
Posted 1 month ago
Mr David Hannam
>
“Fast Delivery easy to place an order online”
Helpful Report
Posted 1 month ago
Neil Taylor
“Outstanding customer service, ordered incorrectly ( my mistake) and returned item, was sent replacement item next day and with no extra postage charge, also item was superb quality. Would highly recommend”
Helpful Report
Posted 1 month ago
Rich
“Items arrived next working day , well packaged and protected. Spot on.”
Helpful Report
Posted 1 month ago
Anonymous
“One of your sales team is probably the rudest most unhelpful person that I have ever experienced. I phoned this morning (30th September) to query the colour of some sealant I had ordered and you have sent me. I gave up in the end because he was so rude. I will never use truly pvc again. Very disappointed.”
Helpful Report
Posted 2 months ago
Hi, I'm very sorry to hear you are unhappy with your Truly PVC experience. As my colleague in sales explained to you, our sales team are unable to deal with after-sales enquiries, unfortunately. It is never a case of being unhelpful or unwilling. My colleague did, however, reach out to our customer service department to contact you, who emailed you straight away to answer your enquiry and confirm the items you have received is correct. Best regards, Luke
Posted 1 month ago
Anonymous
“Very simple ordering system very competitively priced options of pick up or delivery.Staff very pleasant and efficient order received on time kept upto date with progress of order this is the second time I have used truly pvc very pleased.”
Helpful Report
Posted 2 months ago
Brad
>
“Shocking quality Ordered 14 length sent in two packs Mixed colours in each pack two slightly diff whites Losing 35 mmm off each board because not wrapped correctly wrap lifting from board Plastic joints don’t fit unless you trim a tab off Worse thing was didn’t notice colour was diff till I’d finished a too because it was an overcast day but when it brightened up was obvious”
Helpful Report
Posted 2 months ago
Amanda
“Came with a flaw and the end I can’t see how this was missed if items are checked properly when wrapping. Luckily it was a few inches long so I have managed to cut this bit off”
Helpful Report
Posted 2 months ago
Matt
>
“I have used these twice (skirting and ridge tiles) both times speedy service, excellent product and good value for money”
Helpful Report
Posted 2 months ago
Alan Whitfield
“Fantastic company to deal with, nothing is to much trouble, really quick delivery, if only other companies where like this, it would make online shopping so much easier. Thank you for all your help...”
Helpful Report
Posted 2 months ago
Ak
“I have used Truly UPVC a couple of times now and it has always been a positive experience. Great to deal with people who genuinely care, are knowledgeable and willing to help.”
Helpful Report
Posted 2 months ago
Mark Robbins
“Excellent service and great website. Highly recommend”
Helpful Report
Posted 2 months ago
Anonymous
>
“I paid for faster delivery however when they arrived the invoice stated Nickel (as ordered) however the bag contained brass locks. First chap I spoke to was very helpful said he’d try to get the correct ones out that day but after that staff didn’t seem interested…. Said couldn’t dispatch that day and they’d arrive Saturday or Monday.,,,( disinterested)…not impressed!!”
Helpful Report
Posted 2 months ago
Christian Holt
“Ordered a 500mm 130 degree upvc door restrictor, was here within the time stated and took 5 mins to fit, great bit of kit to stop door slamming in to side of house, highly recommended”
Helpful Report
Posted 2 months ago
Florin Cirstean
>
“Best quality product!!!”
Helpful Report
Posted 2 months ago
MR AUSTEN WALSH
>
“I have had orders twice from this company. My first order was with me within 3 days and the second order was delayed but Alex had it fixed and order arrived within a day. I will be ordering again from Truly PVC. Lovely staff, Brilliant Service and cheaper products. Thank You ! Truly PVC . Pauline.... SCOTLAND”
Helpful Report
Posted 2 months ago
Alexander Preston
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“Order was received within two working days and exactly as advertised. Good quality product at reasonable price.”
Helpful Report
Posted 2 months ago
Terry
“We received the window cill and we cut to size with the protective cover on and we did not notice an imperfection on the cill until I had fitted it. Emailed Truly PVC and they could not help as well as the manufacture because they cannot determine how it was damaged. Its very possible a small bit of debris under the laminate during manufacturing process. Nobody semes to care about customer satisfaction anymore. (Truly PVC Reviews a company you can trust) sorry not this time.”
Helpful Report
Posted 3 months ago
Timothy Medley
>
“Ordered Yale 3 star lock with additional keys. Lock with extra keys cut were delivered the very next morning with express delivery option. Good prices and great service.”
Helpful Report
Posted 3 months ago
Truly PVC Limited is rated 4.76 based on 1,548 reviews
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