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Truly PVC Limited Reviews

4.8 Rating 2,953 Reviews
97 %
of reviewers recommend Truly PVC Limited
4.8
Based on 2,953 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Truly PVC Limited Reviews

About Truly PVC Limited:

Truly PVC Supplies specialise in the supply of uPVC conservatory, window, door and home improvement parts to the trade and public. Trade customers have a reliable partner who they can depend on. While home DIY enthusiasts purchase professional products much cheaper than found on the High Street.

Visit Website

Phone:

0161 339 4982

Email:

sales@trulypvc.com

Location:

Unit 2, 34 Wood Street,
Openshaw,
Manchester
Lancashire
M11 2FB

Write Your review

I ordered in the afternoon on a Monday, andit was delivered on the Wednesday, as they said it would be.
Helpful Report
Posted 2 weeks ago
Ordered some replacement edging for the corners of my conservatory window sill. Did the job perfectly and look great.
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Posted 2 weeks ago
Ordering was easy Delivery was quick Items were as described, fitted perfect
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Posted 2 weeks ago
Quality Yale window handles at a great price. Quick delivery. Very happy customer!
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Posted 2 weeks ago
Excellent service, arrived on time, well packaged and the correct items.
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Posted 2 weeks ago
Very good to deal with excellent product with a very good price to match
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Posted 2 weeks ago
Found a company that supplies guttering and accessories that others charge excessive prices for. The rubber seals for ogee gutters fitted to my property were a bargain price and shipped very fast from Truly Pvc. Excellent customer service and definitely use again for my gutters and Pvc goods. 5 stars and highly recommended.
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Posted 3 weeks ago
It’s great to hear you found our pricing competitive and the rubber seals a bargain. We’re pleased the fast shipping and customer service met your expectations. Looking forward to helping with your future gutter and PVC needs Keith :)
Posted 1 week ago
Excellent service - goods arrived next day.
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Posted 3 weeks ago
Simple, straightforward, fast and economical
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Posted 3 weeks ago
The process was hassle-free. The lock cylinder fits perfectly.
Truly PVC Limited 5 star review on 12th June 2025
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Posted 3 weeks ago
Just what I ordered and prompt delivery. Thanks.
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Posted 3 weeks ago
In store experience what's very good, however product took a week to come and the screws were very poor qualit keep round off had to buy new screws.
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Posted 3 weeks ago
Excellent service, delivery very quick from time of order. Quality handles. Very happy with purchase.
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Posted 3 weeks ago
I found what I required to repair my conservatory endcaps on Truly PVC's website. I saw the fitting video and decided to order the parts. I ordered online and the parts were delivered next day. I have used Truly PVC before for conservatory spare parts and found their service excellent.
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Posted 3 weeks ago
Thank you for your continued trust in Truly PVC! We're glad the fitting video helped and that you found the parts you needed quickly and easily. It’s fantastic to hear you’ve had an excellent experience with our service again. If you ever need anything else, we’re here to help :)
Posted 1 week ago
Window handles purchased unfortunately turn a full 180 degrees when opening. This allows the internal window opening mechanism to come out of its runners. When this happens the handles and internal mechanism can't be returned to the locking position without breaking it. I sent a message to Truly PVC but did not get a reply from them. Disappointed, Alan Clark.
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Posted 3 weeks ago
your serivce is perfect but your courier service is awful. We stil havent received the barrel, we received an email to say it had been delivered but it hasnt been delivered to us so no idea where it is.
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Posted 3 weeks ago
Thank you for your feedback, and we're very sorry to hear about the issues you've experienced with the courier. While we’re pleased to hear you were happy with our service, we completely understand how frustrating it is when a delivery doesn’t arrive as expected. Please accept our sincere apologies for the inconvenience caused. As mentioned in my email last week, we are more than happy to reimburse your delivery cost as a gesture of goodwill. Thank you again for bringing this to our attention, and please don’t hesitate to get in touch if there’s anything further we can assist with.
Posted 3 weeks ago
Excellent service
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Posted 4 weeks ago
Went on the net looking for β€œgrey silicone” to make some repairs and came across products sold by TRULY PVC Ltd at a very attractive price so bought the last 22 tubes they had. They arrived next day so not only was the cost really helpful but so was the service. Well done guys πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»
Truly PVC Limited 5 star review on 5th June 2025
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Posted 4 weeks ago
Very friendly polite service thanks quality products thankyou 😊
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Posted 4 weeks ago
Truly PVC have a great website that has a very good selection of products with an easy to find search system and good diagrams including measurements which is a great way of checking you have the right product. The emails keep me up to date on progress and the packaging is very good.
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Posted 4 weeks ago
Thank you for your thoughtful review! We're delighted to hear that you found our website easy to navigate and appreciated the detailed diagrams and measurements. Keeping you informed throughout the process is important to us, and we’re glad the emails were helpful. We also take pride in our packaging, so it’s great to know it met your expectations. Thanks again for your support :)
Posted 1 week ago
Truly PVC Limited is rated 4.8 based on 2,953 reviews