Trade Wetrooms Reviews

Name: Trade Wetrooms
Address: 17 Blacklands Way, 17 Blacklands Way, Abingdon
Rating: 4.42

4.4 Rating 1,764 Reviews

86 %

of reviewers recommend Trade Wetrooms

Company Reviews

Metrics

Info

4.4

Based on 1,764 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Trade Wetrooms:

Trade price wet rooms, everything you need for DIY wet room projects, Nationwide Next day delivery, Order Online or Call our Wet Room Specialists!

Visit Website

Phone:

01235 608 843

Email:

customer.services@tradewetrooms.com

Location:

17 Blacklands Way,
17 Blacklands Way
Abingdon
OX14 1DY

Write Your review

Tell us how Trade Wetrooms made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trade Wetrooms 5 star review on 15th July 2024

Peter O'Neill

Trade Wetrooms 5 star review on 9th June 2023

Raymond Faragher

Trade Wetrooms 5 star review on 15th April 2023

Kelly Willmott

Trade Wetrooms 5 star review on 10th January 2023

Stephen Derbyshire

Trade Wetrooms 5 star review on 23rd July 2022

Stephen Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The 900 x 1200 'offset' description of the wet room kit wasn't clearly described due to which I had to send back the order when i received it. The offset was on the 900 side and was not a lot. The delivery wasn't a great experience either with several phone calls from the driver and myself back & forth, and even before i could actually discuss with the cust service they mumbled a few illegible words and they were off! While the customer service adviser advised me that entire payment minus the delivery (£7) will be refunded... The actual reimbursement was £28 less. This is completely unacceptable.. Beware of these guys!”

Helpful Report

Posted 9 years ago

Hello Krishnan Thank you for your email, I'm sorry you fell this way, we have taken note of this and will do our best to prevent this from happening again. I can confirm that your order was refunded for you on 08/03/2017. Kind Regards Trade Wetrooms

Posted 9 years ago

“Clear and easy to use website, delivery next day very good.”

Helpful Report

Posted 9 years ago

Hi Peter Thank you for your feedback Kind Regards Trade Wetrooms

Posted 9 years ago

“Excellent service... would definitely buy again....thank you.......”

Helpful Report

Posted 9 years ago

Hello Thank you, We really appreciate it, We hope to hear from you again soon. Best Wishes Trade Wetrooms

Posted 9 years ago

“Great product, fantastic price and super speedy delivery. A++”

Helpful Report

Posted 9 years ago

Hi Clare Thank you, We are glad your happy with your purchase. Best wishes Customer Services

Posted 9 years ago

“Don't normally do reviews but this company deserve 10/10 for their service and would certainly recommend and use again.”

Helpful Report

Posted 9 years ago

Hello David Thank you, We hope to hear from you again in the future Best Wishes Trade Wetrooms

Posted 9 years ago

“As a company you delivered the perfect service and products, on time, well packaged and excellent quality. Well done!!!”

Helpful Report

Posted 9 years ago

Hello Phillip Thank you, much appreciated, we hope to hear from you again soon. Best Wishes Tradewetrooms

Posted 9 years ago

“Everything from initial enquiry to delivery on site was quick and efficient.As a trade buyer I would definitely recommend Trade Wetrooms.”

Helpful Report

Posted 9 years ago

“Best prices. Fast delivery. Good customer services. Website needs to be more user friendly but ok.”

Helpful Report

Posted 9 years ago

Hi Jamie Thank you for your feedback, we hope to hear from you again soon. Kind Regards Tradewetrooms

Posted 9 years ago

“selected product required wetroom tray and accessories ordered 3.00pm in the afternoon was amazed to see my order delivered by 11.00am the next morning very pleased with the products. brilliant service this is my first opportunity to use this company will certainly recommend them to any one when the occasion rise”

Helpful Report

Posted 9 years ago

Hello Ronald Thank You for your feedback, we really appreciate it. Best Wishes Tradewetrooms

Posted 9 years ago

“Not good. I ordered a tray screens and shower etc. The first delivery arrived two days later. Wrong size tray and only one screen. Rang company and said it would be sorted. Next day another couple of bits....... no tray. Two days later still no tray. Rang company who said they would investigate and call me back. No call back. Seriously behind schedule now. Tiler waiting to get on. Where's my tray?????”

Helpful Report

Posted 9 years ago

Hello Chris Thank you for your feedback, in regards to this case, i believe there was some confusion, which we deeply apologise for, occasionally mistakes can happen, we have taken note of this situation to ensure that this does not happen again. We apologise for any inconvenience caused. Kind Regards Tradewetrooms

Posted 9 years ago

“Easy, and Plesant process. Will recommend and use again”

Helpful Report

Posted 9 years ago

Hello Jamie Thank you, we look forward to hearing from you again soon. Kind Regards Tradewetrooms

Posted 9 years ago

“Ordered the items, which wee delivered exactly as promised. I tried to delay delivery which was not possible but to be honest when I requested it, it was a bit late.”

Helpful Report

Posted 9 years ago

Hello Paulo We are glad you are happy with your order, and delivery. We hope to hear from you again soon. Best Wishes Tradewetrooms

Posted 9 years ago

“Easy and efficient with good prices!”

Helpful Report

Posted 9 years ago

Hello Jason Thank you, we hope to hear from you again soon Kind Regards Tradewetrooms

Posted 9 years ago

“Ordered a large glass shower screen - arrived really quickly. Very impressed with it - very good quality. I would definitely order from them again.”

Helpful Report

Posted 9 years ago

Hello Karen Thank you for your feed back, we really appreciate it, we are glad that your enjoying your new screen, we look forward to hearing from you again soon. Best Wishes Tradewetrooms

Posted 9 years ago

“Very fast delivery”

Helpful Report

Posted 9 years ago

“If there happened to be a sixth star for all of the above categories I would happily award it to this company ! From the first phone call enquiring about their products, they were an absolute pleasure to deal with and could not have been more helpful. As a small developer I will definitely be using them again and will happily recommend to friends and colleagues.”

Helpful Report

Posted 9 years ago

Hello Peter Thank you for your feedback, we are pleased to hear you are happy with our service, we look forward to hearing from you again soon Best Wishes Trade Wetrooms

Posted 9 years ago

“placed order at 12-30pm on tues 14 dec arrived wed 15 dec at 1-45pm thats what i call service plus it was free delivery”

Helpful Report

Posted 9 years ago

Hi Barry We are glad that you are happy with your order and our delivery service, we hope to hear from you again soon. Best wishes Trade Wetrooms

Posted 9 years ago

“Advice and pre-sale customer service very good. Once the delivery failed to arrive the service was not great but no fault of the agents, clearly a new courier service is needed as when they did deliver 48hrs late, I watched In disbelief as the driver delivered next door!!”

Helpful Report

Posted 9 years ago

Hello Dawn Thank you for your feedback, i apologise that your delivery was late, and that our courier delivered to your neighbour, this is not something that happens regularly, we will review this with our courier to ensure that this does not happen again. Best wish's Trade Wetrooms

Posted 9 years ago

“Great customer service and delighted with very prompt delivery.”

Helpful Report

Posted 9 years ago

Hello Jack, thank you for your comments, have a lovely Christmas Kind Regards Tadewetrooms

Posted 9 years ago

“Good service and prompt delivery would recommend trade wetrooms.”

Helpful Report

Posted 9 years ago

Hello Andrew Thank you, really appreciated, we hope to hear from you again in the future. Best Wish's Trade Wetrooms Customer Services Team

Posted 9 years ago

Trade Wetrooms is rated 4.4 based on 1,764 reviews