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Trade Wetrooms Reviews

4.4 Rating 1,735 Reviews
86 %
of reviewers recommend Trade Wetrooms
Company Reviews Metrics Info
4.4
Based on 1,735 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Trade Wetrooms Reviews

About Trade Wetrooms:

Trade price wet rooms, everything you need for DIY wet room projects, Nationwide Next day delivery, Order Online or Call our Wet Room Specialists!

Visit Website

Phone:

01235 608 843

Email:

customer.services@tradewetrooms.com

Location:

17 Blacklands Way,
17 Blacklands Way
Abingdon
OX14 1DY

Write Your review

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Steve Denton
Verified Buyer
“Quality wet room tray, solid and easy to install. Can't comment on what it is like when in full use as not got to that stage yet. Tanking kit very good and easy to use. Would certainly recommend these items.”
Helpful Report
Posted 9 years ago
Good Afternoon, thank you for your review. We are pleased you were satisfied with your product and it was easy to install! ! Thank you for the recommendation, look forward to hearing from you soon, best wishes TradeWetRooms
Posted 9 years ago
William
Verified Buyer
“Super quick delivery low price and a great quality product what more could you want thanks”
Helpful Report
Posted 9 years ago
Good Morning, Thank you for your review. We are pleased you were happy with the delivery and the product was of high quality! If we can help further in anyway please do not hesitate to get in touch. All the best, TradeWetRooms
Posted 9 years ago
Janet
Verified Buyer
“Excellent service. Order arrived the next day.”
Helpful Report
Posted 9 years ago
Good Morning Janet, Thank you for your feedback. We are pleased you were happy with our service and your order arrived promptly. If you do need any assistance in your future orders please get in touch. Kind Regards, Trade WetRooms
Posted 9 years ago
Trade-wet-rooms
Verified Buyer
“1st Sent me a second hand drain to go with the wet room former, it was scratch up and had clips broken off, I ended up buying another one from a local plumbing shop £60 drown the drain. Couldn't deal with the headache of returning it. 2nd I placed my order 10 mins before the "next day delivery" time, sadly missed the courier so came 2 days after I placed my order.”
Helpful Report
Posted 9 years ago
Good Afternoon, Thank you for your feedback. We are extremely sorry to hear about the issues regarding your order and problems regarding your product and the delivery. The issue has been passed on to management who are investigating this further. We do understand your frustration and can only apologise for the inconvenience this has caused you. Kindest Regards Trade Wet Rooms
Posted 9 years ago
Trade-wet-rooms
Verified Buyer
“Not fitted yet but looks to be a great piece of kit sturdy and well made. Excellent.”
Helpful Report
Posted 9 years ago
Good Afternoon, Thank you for your feedback. Glad to hear you were satisfied with the product and we hope it looks nice when fitted! Kind Regards Trade Wetrooms
Posted 9 years ago
Trade-wet-rooms
Verified Buyer
“everything arrived next day as promised. I had to call up Trade Wetroos so i could check it had arrived at the customer address. The customer service at Trade Wetrooms was excellent and quickly told me what time it had arrived and who had signed for it. Very helpful indeed.”
Helpful Report
Posted 9 years ago
Good Afternoon, Thank you for your review. We are pleased to hear you were satisfied with customer service, I will pass the message onto the team! We look forward to hearing from you soon. All the best, Trade Wet rooms
Posted 9 years ago
James
Verified Buyer
“Fantastic fast service , Telephone staff very helpful good work Trade wet rooms.”
Helpful Report
Posted 9 years ago
Good afternoon James, Thank you for your review. We are very happy you were satisfied with our customer service. They will be happy to hear! If you have any additional questions feel free to give us a call, Kindest Regards Trade Wet Rooms
Posted 9 years ago
Michael
Verified Buyer
“customer service had the knowledge of product and installation requirements which allowed me to choose the right shower tray and convey the information back to architect. Allowed joiner to price accordingly and prepare for installation before arrival of wet room tray. Delivery was next day. Product received was off good quality and easily installed. I will definitely use Tradewetrooms.com on my next wet room installation. Thank you Michael Logan Almighty Plumbing Edinburgh”
Helpful Report
Posted 9 years ago
Good afternoon Michael, Thank you for your feedback. Glad to hear you were happy with our service and the knowledge of our customer service team was helpful! Happy to hear we have gained a loyal customer, and we look forward to hearing from you soon. Kindest Regards Trade wet rooms
Posted 9 years ago
Trade-wet-rooms
Verified Buyer
“very helpful on the phone, great product and fast delivery, thank you.”
Helpful Report
Posted 9 years ago
Good Afternoon, Thank you for your feedback, We are pleased to know that you found our service helpful and we look forward to hearing from you again in the future, Best Wishes, TradeWetrooms
Posted 9 years ago
Ian
Verified Buyer
“Absolutely brilliant service ordered, spoke to them !! Class service all the way. Thank you.”
Helpful Report
Posted 9 years ago
Good afternoon Ian, Thank you for your review. We are happy to hear you were pleased with our service and the customer service team! If there is anything else we can assist you with, please do not hesitate to get in touch! All the best, Trade Wet rooms
Posted 9 years ago
Dennis
Verified Buyer
“Very disappointed. I order the 'wetroom tray kit' as shown on your website and as outlined in the wording. Having paid the amount I was then informed by phone that I had only ordered the tray. When I pointed out to the customer representative that the picture shown on the website shows the full kit with the price shown beside it, the wording in the description says it includes the full kit he conceded the website was totally misleading but I would have to pay £ 44.00 plus VAT for the drain kit. As I had already paid for the tray and was in a hurry to get it fitted I had to buy it. Just wish I had gone elsewhere at the outset. Dennis Evans.”
Helpful Report
Posted 9 years ago
Good Afternoon Mr Evans, Thank you for your feedback, We are extremely sorry to hear about this misleading information we had published on our website. I have informed management to get this problem resolved. We do understand your frustration and can only apologise for the inconvenience this may have caused you. Best Wishes, Trade wet rooms
Posted 9 years ago
Nick
Verified Buyer
“The products are excellent, I bought a shower tray and drain. Very fast delivery, I will be using trade wet rooms again.”
Helpful Report
Posted 9 years ago
Jason
Verified Buyer
“Needed a jakoboard kit for wet room wasn't sure what I needed quick call great info, ordered it came really quickly. Highly recommend for customer service, product”
Helpful Report
Posted 9 years ago
Kevin
Verified Buyer
“Very pleased Great products Great service”
Helpful Report
Posted 9 years ago
Matt
Verified Buyer
“Very quick service...thamks very much.”
Helpful Report
Posted 9 years ago
Trade-wet-rooms
Verified Buyer
“Very good service spot on”
Helpful Report
Posted 9 years ago
Trade-wet-rooms
Verified Buyer
“Very Quick Delivery and good prices highly recommend!”
Helpful Report
Posted 9 years ago
Robert
Verified Buyer
“Excellent advice and service from beginning to end”
Helpful Report
Posted 9 years ago
Michael
Verified Buyer
“Quick delivery and good price, web site very easy to use for a first timer!!!”
Helpful Report
Posted 9 years ago
Paul
Verified Buyer
“Bought items for a wet room project, staff helpful and knowledgeable, prices very competitive and delivered next day.”
Helpful Report
Posted 9 years ago
Trade Wetrooms is rated 4.4 based on 1,735 reviews
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