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Trade Wetrooms Reviews

4.4 Rating 1,790 Reviews
85 %
of reviewers recommend Trade Wetrooms
Company Reviews Metrics Info
4.4
Based on 1,790 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone
Read Trade Wetrooms Reviews

About Trade Wetrooms:

Trade price wet rooms, everything you need for DIY wet room projects, Nationwide Next day delivery, Order Online or Call our Wet Room Specialists!

Visit Website

Phone:

01235 608 843

Email:

customer.services@tradewetrooms.com

Location:

17 Blacklands Way,
17 Blacklands Way
Abingdon
OX14 1DY

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Anonymous
Verified Buyer
“They had 30mm wedi board in stock. dispatched same day. received promptly. efficient helpful delivery of a bulky item. first time using them and can't fault this company. Recommended supplier.”
Helpful Report
Posted 1 week ago
Andrew Dungey
Verified Buyer
“Excellent from start to finish. Will use again when i do the other shower room..”
Helpful Report
Posted 1 week ago
Vivienne Coady
Verified Buyer
“Very responsive service and great to deal with”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Very impressed with the service we received from this company. We needed shower boards to arrive in time for the builder to fit them and they helped me find the correct adhesive and colour match too. Very pleasant staff. Delivery was brilliant - arrived first thing on the day they promised. Thank you.”
Helpful Report
Posted 4 weeks ago
Adigéry
Unverified Reviewer
“
Finding Mrs. Megan ( karinsmith 485 @ gmail . com ) and her team was a turning point after several disappointing experiences elsewhere. From the outset, they demonstrated a deep understanding of my circumstances and handled everything with professionalism and care. Their consistent communication, dependable service, and determination to achieve the best outcome exceeded my expectations. I am extremely grateful for their support and highly recommend them.


”
Helpful Report
Posted 1 month ago
Michael
Verified Reviewer
“A week after ordering and nothing has arrived and nobody is answering the phones. They are blaming "internet issues" for the phone system and DHL for not having the products. I've checked with DHL and they have never received the parcel from tradewetrooms! trying to get a refund is proving difficult.”
Helpful Report
Posted 1 month ago
Michael Ruck
Verified Buyer
“Ordered on Thursday, its Tuesday and nothing has arrived. Nobody answers the phone or replies to emails.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“The item arrived broken. I tried to call the number on the website 10 times and each time it disconnected after 5 mins. I won't shop here again”
Helpful Report
Posted 1 month ago
Anonymous
Verified Reviewer
“Paid £28.00 for next-day delivery, but nothing arrived. I tried contacting the company, but no one answered or responded to emails. Three days later, the delivery company still hasn't received the package. I will be requesting a chargeback since I cannot get in touch with the company. Very disappointing.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Super company, ordered Tuesday afternoon and arrived Wednesday morning, happy with website and product”
Helpful Report
Posted 1 month ago
Francis Coleman
Unverified Reviewer
“I found their service to be honest, professional, and focused on meeting the customer's needs. Their communication was clear, the process was organized, and the experience was smooth from start to finish. I would confidently recommend their team”
Helpful Report
Posted 1 month ago
Donna Sanderson
Verified Buyer
“Ordered my product which was the best price on the market, shipped in 2 stages due to one of packages being a glass shower screen which will be arriving today. Will definitely use again”
Helpful Report
Posted 1 month ago
Darren Meen
Verified Buyer
“I live in norfolk but always buy my wall panels here as they have never let me down and the service is great”
Helpful Report
Posted 1 month ago
Reece Aitkins
Verified Buyer
“Missing whole wet room tray from my order! Can’t get hold of anyone on the phone.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Reviewer
“Poor communication, don’t pick up phone just rings out after 5 minutes. Don’t answer or respond to emails. Paid for prompt delivery, still waiting. Shocking company!”
Helpful Report
Posted 2 months ago
Jason
Unverified Reviewer
“Their professionalism and speedy replies took the stress out of my withdrawal issue, and I can't thank them enough.”
Helpful Report
Posted 2 months ago
Helen Mason
Unverified Reviewer
“Their consistent communication and commitment made me feel supported throughout the entire process. Today, my account is secured, and I’m genuinely grateful for their help.”
Helpful Report
Posted 2 months ago
Howard Leberman
Verified Buyer
“So, I couldn't enter my address for all the stuff to be delivered to. I rang Trade wetrooms who answered in around 15 rings- outstanding. Very helpful person, very articulate, took my address details , sent me an email with a payment link, and everything arrived (free shipping) the next day. All in good order. So can't fault at all. And I couldn't find cheaper anywhere else.”
Trade Wetrooms 5 star review on 26th June 2026
Helpful Report
Posted 2 months ago
Mitul Mayani
Verified Buyer
“I placed an order for tanking membranes at 1pm, called the next morning to get an accurate delivery time, my call was answered quickly and the person on the line was very helpful and let me know that it will be delivered by 1pm. It was delivered on time and in full - their pricing is competitive and their service is excellent - there’s not much more you can ask for”
Helpful Report
Posted 3 months ago
Susan Pearce
Verified Buyer
“My second purchase from Trade Wetrooms very happy with the service and VAT invoice provided without having to ask. Great.”
Helpful Report
Posted 3 months ago
Trade Wetrooms is rated 4.4 based on 1,790 reviews
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