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Trade Wetrooms Reviews

4.4 Rating 1,728 Reviews
86 %
of reviewers recommend Trade Wetrooms
Company Reviews Metrics Info
4.4
Based on 1,728 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Trade Wetrooms Reviews

About Trade Wetrooms:

Trade price wet rooms, everything you need for DIY wet room projects, Nationwide Next day delivery, Order Online or Call our Wet Room Specialists!

Visit Website

Phone:

01235 608 843

Email:

customer.services@tradewetrooms.com

Location:

17 Blacklands Way,
17 Blacklands Way
Abingdon
OX14 1DY

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Ashraf Selim
Verified Buyer
“Great service.”
Helpful Report
Posted 19 hours ago
Jamie Merchant
Verified Buyer
“Delivery arrived promptly problem was part of the delivery was missing. I had no email notifying me of the shortage or when I could expect the rest of the delivery. I tried in vain throughout the day to contact Trade wet rooms the phone just put you on hold and then terminated the call after 5 to 10 minutes I’m still none the wiser where the rest of my delivery is as I’ve been unable to speak to anyone. No one has responded to my email And the phone calls go unanswered. Beware! it’s all well and good ordering from Internet companies but if you have a problem and you can’t speak to anyone at customer service it’s frustrating and it holds the job up I would suggest you buy elsewhere.”
Helpful Report
Posted 2 days ago
Anonymous
Verified Buyer
““Ordered tray on 5th of January, charged £22.00 2day shipping and it finally arrived 12th of January.upon opening the wet-room tray is of very poor build quality, there is delamination around waste opening and signs it has already been filled. I have emailed customer service and tried phoning several times only to be cut off after 5minutes every time. Based on my experience so far I would definitely not recommend this company.”
Helpful Report
Posted 6 days ago
Alan
Unverified Reviewer
“Ordered tray on 5th of January, charged £22.00 2day shipping and it finally arrived 12th of January.upon opening the wet-room tray is of very poor build quality, there is delamination around waste opening and signs it has already been filled. I have emailed customer service and tried phoning several times only to be cut off after 5minutes every time. Based on my experience so far I would definitely not recommend this company. I have tried uploading photos to show the poor quality of this item but the photos are failing to upload to trust pilot.”
Helpful Report
Posted 6 days ago
Kabir Khan
Verified Buyer
“AVOID AT ALL COST - POOR SERVICE - NO RESPONSE- FAILED TO DELIVER MY ORDER I ordered Two Items. Only received one. I cant get through to these guys on any of their numbers and I have no response from my email either. Seems like I will have to spend more money on getting my complete order from somewhere else and then take thes guys to a Small Claims Court to get my money back.... NOT WHAT I PAID FOR!!!!!!!!!!!!!!!!!!”
Helpful Report
Posted 1 week ago
Andrew Lynch
Verified Buyer
“Good quality products. All arrived in good condition. Very happy with service.. Will Use again”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Very helpful on the phone organising my order”
Helpful Report
Posted 1 week ago
Mark Mcdwyer
Verified Buyer
“Ordered a wet room Kit got delivered the tray and waste kit Number on website is never answered Emails are never returned Absolute con company”
Helpful Report
Posted 2 weeks ago
Alison Kent
Verified Buyer
“Very good on price. Very quick delivery and good communication throughout.”
Helpful Report
Posted 2 weeks ago
Stephen Rawling
Verified Buyer
“Says next day delivery, been 2 working days and tray not delivered, no update, rang customer services and no answer, quick enough to take the order and process payment!”
Helpful Report
Posted 4 weeks ago
Anonymous
Verified Buyer
“Amazing service from Ethan, he managed to get me some wall panels delivered super quick halfway through a bathroom renovation.”
Helpful Report
Posted 1 month ago
Sheryl Andrews
Verified Buyer
“Trade Wetrooms were prompt and clear communications. Sadly DHL the delivery service were less than desirable. We waited in for a signed for package and got a friend to house sit. Only to find they dumped the package outside the house without even knocking or ringing the door bell.”
Helpful Report
Posted 1 month ago
Gideon Balthazar
Verified Reviewer
“When trying to manage everything on my own became too overwhelming, I knew I needed reliable support from people who truly understood the situation. Reaching out to xwaxt.com turned out to be a turning point for me. From the first interaction, their team showed patience, professionalism, and a genuine willingness to help. They took the time to carefully review my concerns, explained each step clearly, and made sure I never felt confused or rushed. Their calm communication and steady guidance helped reduce the stress I had been carrying for so long. What once felt complicated and frustrating became far more manageable because they broke everything down in a clear and reassuring way. I truly appreciate their dedication, consistency, and attention to detail, and I’m grateful for the confidence and peace of mind they helped restore.”
Helpful Report
Posted 1 month ago
Sean Greeves
Verified Buyer
“Quick and excellent Service”
Helpful Report
Posted 1 month ago
Craig Walters
Verified Buyer
“Excellent service and fast communications when I emailed them. Many thanks”
Helpful Report
Posted 1 month ago
Nick Oliver
Verified Buyer
“God price, delivered quickly and responsive when I made a query.”
Helpful Report
Posted 1 month ago
Garry Icke
Verified Buyer
“Terrible customer service, nobody answers the phone I tried for 4 hours nothing Only sent part of my order Emailed 4 times finally got a reply”
Helpful Report
Posted 1 month ago
Ricky D. Savino
Unverified Reviewer
“URF – Revolutionizing Financial Compliance & Tax Strategy Under the exceptional leadership of UNIQUE, URF continues to redefine the standards of excellence in financial compliance and tax strategy. In a constantly evolving regulatory world, their team stands out by delivering unmatched clarity, precision, and measurable impact. From resolving platform concerns to simplifying withdrawals, URF combines technical intelligence with a customer-first focus, ensuring every financial process runs smoothly and efficiently. Whether you’re an entrepreneur, freelancer, or individual seeking control over your finances, URF is your go-to partner. Thank you, UNIQUE and team, for setting new standards of excellence in the financial sector.”
Helpful Report
Posted 1 month ago
Ricky D. Savino
Unverified Reviewer
“URF – Revolutionizing Financial Compliance & Tax Strategy Under the exceptional leadership of UNIQUE, URF continues to redefine the standards of excellence in financial compliance and tax strategy. In a constantly evolving regulatory world, their team stands out by delivering unmatched clarity, precision, and measurable impact. From resolving platform concerns to simplifying withdrawals, URF combines technical intelligence with a customer-first focus, ensuring every financial process runs smoothly and efficiently. Whether you’re an entrepreneur, freelancer, or individual seeking control over your finances, URF is your go-to partner. Thank you, UNIQUE and team, for setting new standards of excellence in the financial sector.”
Helpful Report
Posted 1 month ago
Patrick Gray
Verified Buyer
“INSTANT SERVICE”
Helpful Report
Posted 1 month ago
Trade Wetrooms is rated 4.4 based on 1,728 reviews
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