Trade Wetrooms Reviews

Name: Trade Wetrooms
Address: 17 Blacklands Way, 17 Blacklands Way, Abingdon
Rating: 4.42

4.4 Rating 1,764 Reviews

86 %

of reviewers recommend Trade Wetrooms

Company Reviews

Metrics

Info

4.4

Based on 1,764 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Trade Wetrooms:

Trade price wet rooms, everything you need for DIY wet room projects, Nationwide Next day delivery, Order Online or Call our Wet Room Specialists!

Visit Website

Phone:

01235 608 843

Email:

customer.services@tradewetrooms.com

Location:

17 Blacklands Way,
17 Blacklands Way
Abingdon
OX14 1DY

Write Your review

Tell us how Trade Wetrooms made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trade Wetrooms 5 star review on 15th July 2024

Peter O'Neill

Trade Wetrooms 5 star review on 9th June 2023

Raymond Faragher

Trade Wetrooms 5 star review on 15th April 2023

Kelly Willmott

Trade Wetrooms 5 star review on 10th January 2023

Stephen Derbyshire

Trade Wetrooms 5 star review on 23rd July 2022

Stephen Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, knowledgable staff. Wide range of quality products at competitive prices. Returns process took slightly longer than I would have liked but was resolved.”

Helpful Report

Posted 8 years ago

Hello Thank you for your feed back, much appreciated, and thank you for bringing this to our attention, we will ensure procedures are put in place to prevent this from happening in future. Best wishes Trade Wetrooms

Posted 8 years ago

Hello Thank you for your feedback, we really appreciate it, i will pass this on to the relevant person so we can ensure this does not happen again. Best wishes Trade Wetrooms

Posted 8 years ago

“Excellent product, fast delivery and great service. Highly tecommended”

Helpful Report

Posted 8 years ago

Thank you :)

Posted 8 years ago

Hello Thank you! Best Wishes Trade wetrooms

Posted 8 years ago

“DO NOT ORDER FROM THIS COMPANY. WONT BORE YOU WITH THE DETAILS, JUST TRUST ME.”

Helpful Report

Posted 8 years ago

“Very prompt.”

Helpful Report

Posted 8 years ago

“Service was good, however production description was very misleading, - it literally is the toilet seat only, no lid included. however the picture online was of a toilet seat and lid. What am I ment to do with just a seat ???? not good.”

Helpful Report

Posted 8 years ago

Hello Lucy Thank you for your feedback, i'm sorry you feel this way, we have taken this information on board and will ensure confusion like this does not occur in the future. Best Wishes Trade Wetrooms

Posted 8 years ago

“Excellent service. Next day delivery as promised having been badly let down by another supplier. This company got our clients project back on track and they were considerably cheaper for the same product! We will be switching to this supplier for future orders”

Helpful Report

Posted 8 years ago

Hello Thank you for your feedback, we really appreciated it, we are glad to hear we helped you get your project finished on time without delays. We look forward to hearing from you again soon. Best Wishes Trade Wetrooms

Posted 8 years ago

Hello Thank you for your feedback, greatly appreciated. We hope to hear from you soon. Best wishes Trade Wetrooms

Posted 8 years ago

“as always, quick and accurate delivery of tilebacker boards. for us it meant not delaying plumber so our re-furb could progress on schedule,”

Helpful Report

Posted 9 years ago

Hello Alistair Thank you for your feedback, much appreciated. We hope to hear fro you again soon. Best Wishes Trade Wetrooms

Posted 8 years ago

“Spent 1 and a half days in total waiting for delivery. No shipment notification, when called they insisted it was sent by their suppliers (evidently this sounds like they are box shifters) even though there system showed as order processing and were unable to supply a shipment tracking number. Waited in until 7pm as the chap on the 2nd call still insisted it was sent. 3 days later was told "There was a computer error" and that it would be shipped for next day. Told I would received a Text giving an hour slot. Didn't receive one. This company gave me the impression they were making up as they go. Eventually received item. Mistakenly I thought they were better on price, but either way will never use again. Will wait in future for usual supplier to have in stock. This company gave me the impression I was lied to and could have handled the delivery much better by simply giving a tracking number to prove shipment and their delivery company a text notification as they claimed the would.”

Helpful Report

Posted 9 years ago

Hello Mr Wray Thank you for your feedback, upon looking at your order, i can see that we did in fact have a technical issue with our computers on the date your order was placed, which we sincerely apologise for, once we were aware of this situation, we amended this as soon as we could, and got your order sent out to you at our highest priority. again we are very sorry for this, and we have put measures in place to prevent this from happening again. Kind Regards Trade Wetrooms

Posted 8 years ago

“Order came through so quickly,why can't all companies be as good as this one,brilliant .100%”

Helpful Report

Posted 9 years ago

Hello Jonathan Thank you for your comment, much appreciated. Best Wishes Trade Wetrooms

Posted 8 years ago

“quick delivery”

Helpful Report

Posted 9 years ago

“1st Experience with TradeWetrooms and would recommend without hesitation, great telephone support and next day delivery of goods.”

Helpful Report

Posted 9 years ago

Hello Tim Thank you very much for your comments, we hope to hear from you again soon. Best Wishes Trade Wetrooms

Posted 8 years ago

“Extremely helpful and customer focused when I had a telephone query.”

Helpful Report

Posted 9 years ago

Hi Richard Thank you for your message, our wetroom specialists are very knowledgeable. any further queries, please do not hesitate to contact us. Best Wishes Trade Wetrooms

Posted 8 years ago

“Everything arrived next day in excellent condition and my wet room has just been completed fantastic service thank you”

Helpful Report

Posted 9 years ago

Hello John Thank you for your message, we are glad to hear your happy with your wetroom. Please send us in some pictures, we would love to see it! Best wishes Trade Wetrooms

Posted 8 years ago

“The item I ordered was out of stock - Trade Wetrooms rang me promptly to tell me and kept me informed. When item was in they upgraded delivery free of charge.”

Helpful Report

Posted 9 years ago

Hello Catherine Thank you for your review, on occasions unfortunately sometimes items do go out of stock, however we do aim to get them to our customers as soon as physically possible. Thank you again for your comments. Best wishes Trade Wetrooms

Posted 8 years ago

“I ordered the wrong tray and am looking at changing the order and paying for the return etc and I phoned your office to discuss. The lady I spoke with was most helpful and knowledgable and do I know exactly what's involved should I wish to change the tray.”

Helpful Report

Posted 9 years ago

Hello Phil Thank you for your message Our sales team have a large variety of wetroom knowledge, and are always happy to help. Best wishes Tradewetrooms

Posted 9 years ago

“twice i ordered and payed for a wet room shower tray and both times the order was cancelled by yourselves and money refunded with no explanation . have bought from elsewhere now.”

Helpful Report

Posted 9 years ago

Hello Tony Thank you for your message, I'm sorry that you're order was cancelled, your order would not have been cancelled with out a valid reason. Sometimes items can become unavailable and i can only apologise for this. Best Wishes Trade Wetrooms

Posted 9 years ago

“Great price for a top brand shower, extremely competitive. Quality item, well packaged and quick delivery. Shower not fitted yet, but very happy with the service so far - thank you!”

Helpful Report

Posted 9 years ago

Hello Alex Thank you, glad to hear it, we look forward to hearing from you again in the future Best Wishes Trade Wetrooms

Posted 9 years ago

“I knew little about wet rooms but the website was brilliant and soon I got into the swing of jtteq”

Helpful Report

Posted 9 years ago

Hello Mark Thank you for your feed back, we really appreciate it, we hope to hear from you again soon Best wishes Trade Wetrooms

Posted 9 years ago

“Brilliant service and very happy with the products. Will definitely use again. Bet I don't win the lawnmower though. 😕”

Trade Wetrooms 5 star review on 19th March 2017

Helpful Report

Posted 9 years ago

Hi Alex Thank you for your feedback, we look forward to hearing from you again, Best of luck with the competition :)

Posted 9 years ago

“Ordered online then realised I had ordered the wrong size so I rang customer services up and received a first class service with which they changed my order no problems at all. Excellent service and will definitely order from here again.”

Helpful Report

Posted 9 years ago

Hi Adrian Thank you for your email, we really appreciate it, We hope to hear from you again soon. Best Wishes Trade Wetrooms

Posted 9 years ago

Trade Wetrooms is rated 4.4 based on 1,764 reviews