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Trade Wetrooms Reviews

4.4 Rating 1,798 Reviews
85 %
of reviewers recommend Trade Wetrooms
Company Reviews Metrics Info
4.4
Based on 1,798 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 73%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read Trade Wetrooms Reviews

About Trade Wetrooms:

Trade price wet rooms, everything you need for DIY wet room projects, Nationwide Next day delivery, Order Online or Call our Wet Room Specialists!

Visit Website

Phone:

01235 608 843

Email:

customer.services@tradewetrooms.com

Location:

17 Blacklands Way,
17 Blacklands Way
Abingdon
OX14 1DY

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P K Bartlett
Verified Buyer
“Everything from initial enquiry to delivery on site was quick and efficient.As a trade buyer I would definitely recommend Trade Wetrooms.”
Helpful Report
Posted 9 years ago
Jamie Tharby
Verified Buyer
“Best prices. Fast delivery. Good customer services. Website needs to be more user friendly but ok.”
Helpful Report
Posted 9 years ago
Hi Jamie Thank you for your feedback, we hope to hear from you again soon. Kind Regards Tradewetrooms
Posted 9 years ago
Ronald Rushmere
Verified Buyer
“selected product required wetroom tray and accessories ordered 3.00pm in the afternoon was amazed to see my order delivered by 11.00am the next morning very pleased with the products. brilliant service this is my first opportunity to use this company will certainly recommend them to any one when the occasion rise”
Helpful Report
Posted 9 years ago
Hello Ronald Thank You for your feedback, we really appreciate it. Best Wishes Tradewetrooms
Posted 9 years ago
Chris Richardson
Verified Buyer
“Not good. I ordered a tray screens and shower etc. The first delivery arrived two days later. Wrong size tray and only one screen. Rang company and said it would be sorted. Next day another couple of bits....... no tray. Two days later still no tray. Rang company who said they would investigate and call me back. No call back. Seriously behind schedule now. Tiler waiting to get on. Where's my tray?????”
Helpful Report
Posted 9 years ago
Hello Chris Thank you for your feedback, in regards to this case, i believe there was some confusion, which we deeply apologise for, occasionally mistakes can happen, we have taken note of this situation to ensure that this does not happen again. We apologise for any inconvenience caused. Kind Regards Tradewetrooms
Posted 9 years ago
Jamie Cates
Verified Buyer
“Easy, and Plesant process. Will recommend and use again”
Helpful Report
Posted 9 years ago
Hello Jamie Thank you, we look forward to hearing from you again soon. Kind Regards Tradewetrooms
Posted 9 years ago
Paulo Goncalves
Verified Buyer
“Ordered the items, which wee delivered exactly as promised. I tried to delay delivery which was not possible but to be honest when I requested it, it was a bit late.”
Helpful Report
Posted 9 years ago
Hello Paulo We are glad you are happy with your order, and delivery. We hope to hear from you again soon. Best Wishes Tradewetrooms
Posted 9 years ago
Jason Rayner
Verified Buyer
“Easy and efficient with good prices!”
Helpful Report
Posted 9 years ago
Hello Jason Thank you, we hope to hear from you again soon Kind Regards Tradewetrooms
Posted 9 years ago
Karen Scrutton
Verified Buyer
“Ordered a large glass shower screen - arrived really quickly. Very impressed with it - very good quality. I would definitely order from them again.”
Helpful Report
Posted 9 years ago
Hello Karen Thank you for your feed back, we really appreciate it, we are glad that your enjoying your new screen, we look forward to hearing from you again soon. Best Wishes Tradewetrooms
Posted 9 years ago
Lynn Hadley
Verified Buyer
“Very fast delivery”
Helpful Report
Posted 9 years ago
Peter Callow
Verified Buyer
“If there happened to be a sixth star for all of the above categories I would happily award it to this company ! From the first phone call enquiring about their products, they were an absolute pleasure to deal with and could not have been more helpful. As a small developer I will definitely be using them again and will happily recommend to friends and colleagues.”
Helpful Report
Posted 9 years ago
Hello Peter Thank you for your feedback, we are pleased to hear you are happy with our service, we look forward to hearing from you again soon Best Wishes Trade Wetrooms
Posted 9 years ago
Barry Loft
Verified Buyer
“placed order at 12-30pm on tues 14 dec arrived wed 15 dec at 1-45pm thats what i call service plus it was free delivery”
Helpful Report
Posted 9 years ago
Hi Barry We are glad that you are happy with your order and our delivery service, we hope to hear from you again soon. Best wishes Trade Wetrooms
Posted 9 years ago
Dawn Harrison
Verified Buyer
“Advice and pre-sale customer service very good. Once the delivery failed to arrive the service was not great but no fault of the agents, clearly a new courier service is needed as when they did deliver 48hrs late, I watched In disbelief as the driver delivered next door!!”
Helpful Report
Posted 9 years ago
Hello Dawn Thank you for your feedback, i apologise that your delivery was late, and that our courier delivered to your neighbour, this is not something that happens regularly, we will review this with our courier to ensure that this does not happen again. Best wish's Trade Wetrooms
Posted 9 years ago
Jack Shaw
Verified Buyer
“Great customer service and delighted with very prompt delivery.”
Helpful Report
Posted 9 years ago
Hello Jack, thank you for your comments, have a lovely Christmas Kind Regards Tadewetrooms
Posted 9 years ago
Andrew Wright
Verified Buyer
“Good service and prompt delivery would recommend trade wetrooms.”
Helpful Report
Posted 9 years ago
Hello Andrew Thank you, really appreciated, we hope to hear from you again in the future. Best Wish's Trade Wetrooms Customer Services Team
Posted 9 years ago
Joe Squelch
Verified Buyer
“I'm a plumbing and heating engineer of over 10 years and have installed countless wet floors. I Have always used another companies products (wedi) for installing wet room shower floors as it was what I was comfortable using. On googling wet rooms I came across 'tradewetrooms.com' and thought I would try them out, as the website offered excellent information and technical details on the wet room kit I was planning on buying. I purchased the kit at an extremely reasonable price and was, in all honesty, a little sceptical on the quality of the product, due to the difference in price between the jackoboard kit and the usual suppliers equivalent. I was genuinely shocked to find out when opening the delivery,(which was extremely well packed to protect against damage in transit) that not only was the kit as good as the usual one I would purchase, in my professional opinion, it was actually far easier to install and didn't compromise on quality at all. I ordered the kit on a Monday at 10.30am and received it the next day before 12pm! Excellent time scales. One very happy customer here! Will 100% be using tradewetrooms.com again and have already recommended them to a potential client for my next project.”
Trade Wetrooms 5 star review on 30th October 2016
Helpful Report
Posted 9 years ago
Hello Joe thank you for your feedback, we are glad you are happy with our products, and out service, we look forward to hearing from you again Soon, best wish's Trade Wetrooms
Posted 9 years ago
Trade-wet-rooms
Verified Buyer
“Ordered a tough x wet room tray trap and tile cover for drain was competitively priced, delivered within days the driver called me as I wasn't in to see where to leave parcels and excellent after sales/ when I called the customer service helpline for technical information, the tray went in easy was really strong and looks the part now it's tiled. I am a trade customer this was my first time using trade wet rooms and will definitely use again!!”
Trade Wetrooms 5 star review on 25th October 2016
Helpful Report
Posted 9 years ago
Hello Tom thanks for the review, much appreciated, i'm glad your happy with your end result, we look forward to hearing from you again soon. Kind Regards Amy
Posted 9 years ago
Alexander Waving
Verified Buyer
“Seriously unimpressed with this service. Ordered on Monday and was told I'd receive the delivery in Tuesday, it eventually turned up late Thursday afternoon. Would not recommend using this company.”
Helpful Report
Posted 9 years ago
HI Alex, Firstly thank you for your review, we do apologise about the delivery service, this was something that was totally out of our control, we do hope that you feel we did everything possible to get this to you. This is not the normal level of service that you should expect. Customer Service Team.
Posted 9 years ago
Christopher Clarke
Verified Buyer
“Website was quick and simple, it allowed me to add to my selection the things I was going to need without fuss or bother. Delivery was quicker than expected - I didn't get any advance notice that it was on its way - it just turned up the next working day. Luckily someone was in. I haven't installed the floor former and waste yet so I may need to adjust my review if there are problems.”
Helpful Report
Posted 10 years ago
Hello Christopher thank you for your feedback, we are glad that our website was quick and easy for you to use with no fuss, i do apologise that you never received our delivery email, this is very unusual and i will look into that one, i hope the installation goes well, we look forward to hearing from you soon, best wish's Trade Wetrooms
Posted 9 years ago
Neil Wardrope
Verified Buyer
“quick and easy - a pleasure to deal with!”
Helpful Report
Posted 10 years ago
Hi Neil Thank you, it was a pleasure to provide you with everything you needed. Best Wish's Trade Wetrooms
Posted 9 years ago
Steve Burke
Verified Buyer
“We normally experience excellent service but unfortunately our last order did not go to plan. Placing an order for duplicate items seemed to cause confusion on the website so we had to order over the telephone. Unusually the items did not all arrive next day as they usually do. Despite the difficulties with this order, we did feel we were being looked after as best we could be under the circumstances.”
Helpful Report
Posted 10 years ago
Hello Steve Thank you for your review, i do apologise for the issues you had with our website on that day, despite that, i'm glad you felt looked after by a member of our team. Kind Regards Amy
Posted 9 years ago
Trade Wetrooms is rated 4.4 based on 1,798 reviews
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