Trade Wetrooms Reviews

Name: Trade Wetrooms
Address: 17 Blacklands Way, 17 Blacklands Way, Abingdon
Rating: 4.43

4.4 Rating 1,735 Reviews

86 %

of reviewers recommend Trade Wetrooms

Company Reviews

Metrics

Info

4.4

Based on 1,735 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Trade Wetrooms:

Trade price wet rooms, everything you need for DIY wet room projects, Nationwide Next day delivery, Order Online or Call our Wet Room Specialists!

Visit Website

Phone:

01235 608 843

Email:

customer.services@tradewetrooms.com

Location:

17 Blacklands Way,
17 Blacklands Way
Abingdon
OX14 1DY

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Trade Wetrooms 5 star review on 15th July 2024

Peter O'Neill

Trade Wetrooms 5 star review on 9th June 2023

Raymond Faragher

Trade Wetrooms 5 star review on 15th April 2023

Kelly Willmott

Trade Wetrooms 5 star review on 10th January 2023

Stephen Derbyshire

Trade Wetrooms 5 star review on 23rd July 2022

Stephen Derbyshire

Anonymous

Anonymous // 01/01/2019

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“Good knowledge, polite and delivered next day.”

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Posted 8 years ago

Thank you :)

Posted 8 years ago

“Overall, a reasonable service, staff are friendly and helpful, delivery was (for the most part) on time”

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Posted 8 years ago

Hello Neal Thank you for your feedback, we hope to hear from you soon. Best Wishes Trade Wetrooms

Posted 8 years ago

“The shower trays were nice and easy to fit and I was very impressed with the way the waste system worked and I will be using your products again and your staff were also very helpful help”

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Posted 8 years ago

Hi John Thank you, much appreciated. We hope to hear from you again soon Best wishes Trade Wetrooms

Posted 8 years ago

“Great service & speedy delivery! ????????”

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Posted 8 years ago

Thank you :)

Posted 8 years ago

Thank you :)

Posted 8 years ago

Thank you :)

Posted 8 years ago

Thank you :)

Posted 8 years ago

“Easy to use website, excellent service with prompt delivery! Thank you, will definitely use again!!”

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Posted 8 years ago

Hi Eddie Thank you, much appreciated Best Wishes Trade Wetrooms

Posted 8 years ago

“They had exactly what I wanted at a competitive price and I was able to have it delivered on a day of my choice.”

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Posted 8 years ago

Hello, Anthony Thank you for your feed back, We hope to hear from you again soon. Best Wishes Trade Wetrooms

Posted 8 years ago

Hi Antony Glad to hear it, we hope to hear from you again soon. Best Wishes Trade Wetrooms

Posted 8 years ago

“Price was very competitive. Item in stock. Courteous member of staff on phone. Postage cost very reasonable. Kept informed of delivery times by mobile phone and text. Item arrived promptly. Delivery driver polite. Item well packed. Will definitely use Trade Wetrooms again. Thank you.”

Helpful Report

Posted 8 years ago

Hello Philip Thank you for your feedback, much appreciated :) Best Wishes Trade Wetrooms

Posted 8 years ago

Hello Philip Thank you for your feedback, much appreciated, We hope to hear from you again soon. Best wishes Trade Wetrooms

Posted 8 years ago

“Quick delivery and very responsive when requested to change delivery date.”

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Posted 8 years ago

“Fast delivery - easy to follow instructions & quality product”

Helpful Report

Posted 8 years ago

Thank you Best Wishes Trade Wetrooms

Posted 8 years ago

“Good service and excellent delivery”

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Posted 8 years ago

Thank you :)

Posted 8 years ago

“Reasonable prices and good quality service”

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Posted 8 years ago

“Friendly, knowledgable staff. Wide range of quality products at competitive prices. Returns process took slightly longer than I would have liked but was resolved.”

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Posted 8 years ago

Hello Thank you for your feed back, much appreciated, and thank you for bringing this to our attention, we will ensure procedures are put in place to prevent this from happening in future. Best wishes Trade Wetrooms

Posted 8 years ago

Hello Thank you for your feedback, we really appreciate it, i will pass this on to the relevant person so we can ensure this does not happen again. Best wishes Trade Wetrooms

Posted 8 years ago

“Excellent product, fast delivery and great service. Highly tecommended”

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Posted 8 years ago

Thank you :)

Posted 8 years ago

Hello Thank you! Best Wishes Trade wetrooms

Posted 8 years ago

“DO NOT ORDER FROM THIS COMPANY. WONT BORE YOU WITH THE DETAILS, JUST TRUST ME.”

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Posted 8 years ago

“Very prompt.”

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Posted 8 years ago

“Service was good, however production description was very misleading, - it literally is the toilet seat only, no lid included. however the picture online was of a toilet seat and lid. What am I ment to do with just a seat ???? not good.”

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Posted 8 years ago

Hello Lucy Thank you for your feedback, i'm sorry you feel this way, we have taken this information on board and will ensure confusion like this does not occur in the future. Best Wishes Trade Wetrooms

Posted 8 years ago

“Excellent service. Next day delivery as promised having been badly let down by another supplier. This company got our clients project back on track and they were considerably cheaper for the same product! We will be switching to this supplier for future orders”

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Posted 8 years ago

Hello Thank you for your feedback, we really appreciated it, we are glad to hear we helped you get your project finished on time without delays. We look forward to hearing from you again soon. Best Wishes Trade Wetrooms

Posted 8 years ago

Hello Thank you for your feedback, greatly appreciated. We hope to hear from you soon. Best wishes Trade Wetrooms

Posted 8 years ago

“as always, quick and accurate delivery of tilebacker boards. for us it meant not delaying plumber so our re-furb could progress on schedule,”

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Posted 8 years ago

Hello Alistair Thank you for your feedback, much appreciated. We hope to hear fro you again soon. Best Wishes Trade Wetrooms

Posted 8 years ago

“Spent 1 and a half days in total waiting for delivery. No shipment notification, when called they insisted it was sent by their suppliers (evidently this sounds like they are box shifters) even though there system showed as order processing and were unable to supply a shipment tracking number. Waited in until 7pm as the chap on the 2nd call still insisted it was sent. 3 days later was told "There was a computer error" and that it would be shipped for next day. Told I would received a Text giving an hour slot. Didn't receive one. This company gave me the impression they were making up as they go. Eventually received item. Mistakenly I thought they were better on price, but either way will never use again. Will wait in future for usual supplier to have in stock. This company gave me the impression I was lied to and could have handled the delivery much better by simply giving a tracking number to prove shipment and their delivery company a text notification as they claimed the would.”

Helpful Report

Posted 8 years ago

Hello Mr Wray Thank you for your feedback, upon looking at your order, i can see that we did in fact have a technical issue with our computers on the date your order was placed, which we sincerely apologise for, once we were aware of this situation, we amended this as soon as we could, and got your order sent out to you at our highest priority. again we are very sorry for this, and we have put measures in place to prevent this from happening again. Kind Regards Trade Wetrooms

Posted 8 years ago

“Order came through so quickly,why can't all companies be as good as this one,brilliant .100%”

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Posted 8 years ago

Hello Jonathan Thank you for your comment, much appreciated. Best Wishes Trade Wetrooms

Posted 8 years ago

Trade Wetrooms is rated 4.4 based on 1,735 reviews