Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,397 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,397 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 12th April 2026

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Trade Radiators 5 star review on 10th April 2026

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Trade Radiators 5 star review on 3rd April 2026

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Trade Radiators 5 star review on 29th March 2026

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200

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, fast service. Damaged valve was speedily replaced and value for money was second to none. I would recommend Trade Radiators highly.”

Helpful Report

Posted 9 years ago

Thank you for the excellent recommendation George.

Posted 7 years ago

“I love the product, it's exactly what I wanted. I also appreciated a colour swatch being sent out before the order was processed, this worked out great for me as I ended up changing the colour of my order. The only downside was once I approved the swatch i expected to receive the radiator within 7 days as advertised and I arranged a plumber to install the radiator with this time frame in mind. I had to chase them on the 5th day to confirm and I recited a pretty rude phone call to say we wouldnt get it until the following week. No apology was offered and the adviser was pretty unhelpful about the whole sitaution considering. It was such a shame because until that point I was so pleased with them but if I needed more radiators I would have to think carefully about using them again.”

Helpful Report

Posted 9 years ago

Dear Emma, I called and left you a message as soon as you posted your review (before which we had no knowledge of there being any issue) but I haven't heard back from you. I have looked into the matter thoroughly and can confirm the following: we received your order 27/6, you subsequently changed your mind on colour but didn't return the signed colour approval form to Apollo until 14/7, you emailed the manufacturer Apollo Radiators at 10pm on 20/7 chasing (stating that the radiator had to be fitted that weekend). As (you know) those particular radiators are painted to order we cannot commence the painting until your written consent has been received. Apollo then advised you by phone that your delivery was scheduled for 26/7 which falls well within our advertised lead time of 7-10 working days. I understand that you booked your plumber ahead of organising the radiator but there was no delay with your order on our side. We had to wait for you to return your approval form before proceeding. All of the communication you have referred to in your review was in fact with Apollo and not us (Trade Radiators). As always, please do no hesitate to contact the Trade Radiators Customer Service team on 0141 225 0430. I'm very glad that your are so pleased with your radiator. Thank you. Kind Regards, Julie Boyle (Manager)

Posted 9 years ago

“Very helpful during order process. Delivered on time. Fitted first on Tuesday and no problems got larger horizontal still to fit.”

Helpful Report

Posted 9 years ago

Amazing feedback, thank you. We are always happy to help and look forward to welcoming you back.

Posted 6 years ago

“Absolutely fabulous customer service. I ordered my product online and received a email 20 minute later to inform me that my order had been received and had been dispatched. Approx eta of delivery for next day. Radiator arrived next day as promised. Thankyou trade radiators”

Helpful Report

Posted 9 years ago

What a glowing review, thank you!

Posted 7 years ago

“My first experience of the company. Proved excellent with a no-nonsense ordering system and delivered by courier the next working day as promised. (Ordered before 2pm Friday, delivered pm Monday in remote East Yorkshire.) Thank you.”

Helpful Report

Posted 9 years ago

Brilliant review! This is very much appreciated. Thank you for shopping with Trade Radiators.

Posted 6 years ago

“Excellent quick service. Would recommend and woukd use again without issue. Thanks for your efforts.”

Helpful Report

Posted 9 years ago

Thanks Paul, we look forward to welcoming you back.

Posted 7 years ago

“Web page offered a style to fit in with the existing radiators, a btu calculator to help me select the right size and delivered quickly in good condition for its awkward 1.8m size. Just waiting for the plumber to connect it next week.”

Helpful Report

Posted 9 years ago

Thank you for such positive feedback Adam. Great to hear you were so happy with the whole process. We look forward to welcoming you back soon.

Posted 6 years ago

“Excellent product. Delivered on time in perfect condition. Fitted and working same day. Very pleased.”

Helpful Report

Posted 9 years ago

We appreciate the positive feedback Timothy! Wonderful to hear you were so pleased with the service. We hope to welcome you back soon.

Posted 6 years ago

“Very happy with towel rail quick delivery would recomend to friends”

Helpful Report

Posted 9 years ago

Thank you so much for the five stars Susan and for the recommendation! We look forward to welcoming you back soon.

Posted 6 years ago

“Ordered a Quinn radiator with thermostatic valves and received them promptly. Although the radiator needed to be ordered I was kept informed when it was to be delivered. I also phoned to check what I needed and the service was excellent. Thank you”

Helpful Report

Posted 9 years ago

Terrific to hear you were so happy with our service. We really appreciate the five star review.

Posted 6 years ago

“Great service, arrived very quickly. Grey towel radiator looks really smart in new bathroom.”

Helpful Report

Posted 9 years ago

Amazing review, thank you Wayne! We hope to welcome you back again soon.

Posted 6 years ago

“Very good quality radiator with all parts in box .Well packaged and arrived promptly”

Helpful Report

Posted 9 years ago

Wonderful feedback Veronica. Thank you so much for the five stars and for choosing to shop with Trade Radiators.

Posted 6 years ago

“A size issue was identified on arrival of the order. Trade radiators were contacted and the very next day the correct rad arrived and the first one taken away. Great service.”

Helpful Report

Posted 9 years ago

Thank you for your honest and positive review. Great to hear you were so happy with the service.

Posted 6 years ago

“Customer relations and service second to none Thank you”

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Posted 9 years ago

Thank you for the glowing five star review Dave! We pride ourselves on our customer service so this is greatly appreciated.

Posted 6 years ago

“Excellent product range and excellent value.”

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Posted 9 years ago

Fantastic feedback Gary! Thank you for choosing Trade Radiators.

Posted 6 years ago

“Very easy ordering and very fast delivery. Great service”

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Posted 9 years ago

Thank you so much for the five star review Kenneth. We look forward to welcoming you back soon.

Posted 6 years ago

“Quick delivery with good comms from delivery company. I have bought this type of towel radiator before, they look good and are of good quality.”

Helpful Report

Posted 9 years ago

Brilliant review, thank you. Wonderful to hear you were so happy with the service and product!

Posted 6 years ago

“You provided advice that enabled me to make an informed decision on which radiator to purchase, the things to consider as well as the type of valves that are best. Also, the product is good quality steel and arrived the next day, thank you for that, it is a great service. Regards, Rashmi”

Helpful Report

Posted 9 years ago

Thank you so much for the positive 5 star review Rashmi. We are very happy you were so impressed with the service. Thank you for choosing Trade Radiators.

Posted 6 years ago

“Good quality, and a fast delivery.”

Helpful Report

Posted 9 years ago

Thank you so much for the positive feedback Diane. We hope to welcome you back soon.

Posted 6 years ago

“Good quality product with quick delivery”

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Posted 9 years ago

Brilliant review! Thank you for choosing Trade Radiators.

Posted 6 years ago

Trade Radiators is rated 4.7 based on 5,397 reviews