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Trade Radiators Reviews

4.7 Rating 5,513 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,513 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
“great service, ordered on a weekend, received e mail on Monday and radiator delivered on Tuesday. looks good and was easy to install. thanks”
Helpful Report
Posted 10 years ago
Thank you Joe, much appreciated and I'm delighted you've been so pleased with the whole shopping process with Trade Radiators. Julie (Manager)
Posted 9 years ago
“No hassle ordering with very friendly staff answering all my queries. Quality products, which I already knew having previously ordered, and sure o be back again. Many thanks.”
Helpful Report
Posted 10 years ago
Thank you so much Fergus, we really appreciate your continued custom. Julie (Manager)
Posted 8 years ago
“Arrived in good time. Packed very well indeed, how ever there was slight damage on one corner of the rad side panel which I can touch up with white paint. This damage could not have happened in transit as the packing was very good. Not a problem though.”
Helpful Report
Posted 10 years ago
Thanks for your review. Our Customer Service team are always on hand to help, thanks. Julie (Manager)
Posted 8 years ago
“Trade Radiators offers a wide choice, prompt and reliable delivery and excellent customer service.”
Helpful Report
Posted 10 years ago
Splendid feedback, thank you and thanks for choosing Trade Radiators. Julie (Manager)
Posted 8 years ago
“Trade Radiators are always very efficient. Always informed when delivery is due and by whom it will be delivered. Dispatch is always within days which makes it easy to plan work. I will continue to use Trade Radiators and would recommend them without hesitation.”
Helpful Report
Posted 10 years ago
Thanks for your helpful and positive review, we hope to welcome you back again soon. Julie (Manager)
Posted 8 years ago
Thank you for your positive review and for your much valued continued custom, we really appreciate it. Julie (Manager)
Posted 8 years ago
“Quick Delivery and they look great, very good quality product and at a good price. I had a technical question regarding fitting and called the customer service number which was quickly answered and query dealt with in seconds. The only issue I would have would be the wall fixings (wall brackets not are not problem) a little on the cheap side, so I swapped out for some better quality ones which I know will 100% work. I did not want to risk hanging a 1800mm +30kg vertical radiator on the wall and risk having a problem.”
Helpful Report
Posted 10 years ago
Thanks for your review, any issues of any kind please don;t hesitate to contact our helpful and friendly Customer Service team, thanks. Julie (Manager)
Posted 8 years ago
“Great company, great service and good value”
Helpful Report
Posted 10 years ago
Thank you so much Steve, your positive feedback is greatly appreciated. Julie (Manager)
Posted 8 years ago
“Excellent communication and fast delivery. Good price and good website”
Helpful Report
Posted 10 years ago
Thank you Darryl, we look forward to welcoming you back again soon. Julie (Manager)
Posted 8 years ago
“Fast, efficient and at an unbeatable price.”
Helpful Report
Posted 10 years ago
Solid feedback, thank you. Julie (Manager)
Posted 8 years ago
“Great service, very helpful advice and very reasonable prices, certainly is a 'go to' website.”
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Posted 10 years ago
That is wonderful to hear, thank you so much Paul. Julie (Manager)
Posted 8 years ago
“Great price. Delivery super quick. Towel radiator looks great, better than some others at more than double the price!.”
Helpful Report
Posted 10 years ago
Thanks Keith and you make an excellent point too. Thanks for shopping with Trade Radiators. Julie (Manager)
Posted 8 years ago
“The radiator I ordered was shown as in stock. As quick delivery was important to meet the plumber's availability I ordered it from yourselves on 13th September. I was subsequently told it wasn't in stock and delivery wouldn't be until around the end of the month. On later chasing progress I was told I would have the radiator Monday or Tuesday 26th/27th and I re-scheduled the plumber based on this. When it didn't arrive I phoned to be told it would be delivered on Thursday 29th, before 10.30 - it arrived at 11.35. Throughout this period this item was shown as in stock on your website - is this a ploy to gain orders that you can't fulfil?”
Helpful Report
Posted 10 years ago
Dear Barry I have looked into your order following your review. We let you know on the day that the order was placed that the item was out of stock and due back in to us at the end of September, we offered you alternatives but you asked for the original item to remain on back order until then. We advised you that once we had the goods in our warehouse that we would then email you to confirm your delivery date with tracking info for the delivery, which we did on the 28th to confirm delivery for the 29th. We did in fact deliver when promised. I think the confusion you have experienced has been when you called to ask for an update on when the shipping container would arrive in our warehouse which can of course change slightly until actual arrival (due to customs etc) which we did advise you of and we did also reiterate that we would confirm your delivery date by email as soon as we could, which we did and in the agreed time scales. It's unfortunate that you had booked a plumber without confirmation of a delivery date and by doing so you have then caused yourself some disruption. We did fulfil your order as promised within the agreed timescales, however as customer satisfaction is something that we take pride in I have refunded you £10 and apologise for any inconvenience. King Regards Julie Boyle (Manager)
Posted 10 years ago
“Nice radiator. Looks as advertised. Delivered as expected. No problems.”
Helpful Report
Posted 10 years ago
Thanks Louise, great to hear. Julie (Manager)
Posted 8 years ago
“Great service, great choice and fast delivery all for low price. Will definitely recommend to others.”
Helpful Report
Posted 10 years ago
Thank you Tracey for the fab review and great recommendation. Julie (Manager)
Posted 9 years ago
“Excellent delivery”
Helpful Report
Posted 10 years ago
Thank you Mrs Corfe, we greatly appreciate your 5 star review of shopping with Trade Radiators. Julie (Manager)
Posted 9 years ago
“Good product at a keen price with rapid and free delivery.”
Helpful Report
Posted 10 years ago
Excellent feedback, thank you. Julie (Manager)
Posted 8 years ago
“First class service from first phone call to delivery of my radiator.”
Helpful Report
Posted 10 years ago
Thanks for your positive words Mary, we hope to welcome you back again soon. Julie (Manager)
Posted 8 years ago
“Great style and quality. Even the plumber liked them They lift the room”
Helpful Report
Posted 10 years ago
Great stuff, thank you. Julie (Manager)
Posted 9 years ago
“Product I wanted was in stock; price was good and it was delivered the next day. Couldn't have done better!”
Helpful Report
Posted 10 years ago
Great to hear, thank you Phil. Julie (Manager)
Posted 8 years ago
“New radiator delivered next day at a very good price”
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Posted 10 years ago
Thanks for your review Dennis and thanks for choosing Trade Radiators. Julie (Manager)
Posted 8 years ago
Trade Radiators is rated 4.7 based on 5,513 reviews