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Trade Radiators Reviews

4.7 Rating 5,513 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,513 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Incredibly quick service. Good prices. Good email back up service. Thank you”
Helpful Report
Posted 10 years ago
Great to hear, thank you very much Nigel and thanks for shopping with us. Julie (Manager)
Posted 8 years ago
“This is an excellent company efficient (my radiator arrived within a couple of days) and responsive to problems supplying a replacement immediately (a replacement was supplied immediately without hassle. I will purchase from them again.”
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Posted 10 years ago
Thanks for the honest and positive review Michael, we very much look forward to welcoming you back again soon. Julie (Manager)
Posted 8 years ago
“Second to none”
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Posted 10 years ago
Amazing review, thank you John! :-) Julie (Manager)
Posted 8 years ago
“Bought a ladder radiator, it's arrived fast and well packaged. Excellent company.”
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Posted 10 years ago
Thanks Margaret, so glad you're pleased with your towel rail. Julie (Manager)
Posted 8 years ago
“Website easy to use and fast. Radiators ordered online Monday morning and delivered (from Glasgow to East Sussex!) next morning - wow!!!!! Similar service for following order for radiator valves! Superb!!”
Helpful Report
Posted 10 years ago
Thanks for your glowing review. Julie (Manager)
Posted 8 years ago
“order arrived as stated very fast delivery. efficient and good value. a very nice radiator.”
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Posted 10 years ago
Great to hear, thank you. Julie (Manager)
Posted 8 years ago
“Excellent service very well packed and protected for transit and at very good price I will definitely be using trade radiators again”
Helpful Report
Posted 10 years ago
Thanks Geroge, we look forward to welcoming you back again soon. Julie (Manager)
Posted 8 years ago
“Very prompt service”
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Posted 10 years ago
Thank you for the 5 star review. Julie (Manager)
Posted 8 years ago
“friendly staff who processed my order quickly . delivery next day as promised.”
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Posted 10 years ago
How kind, thank you Derek, we hope to welcome you back again soon. Julie (Manager)
Posted 8 years ago
“Great price and very quick delivery”
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Posted 10 years ago
Thank you Anthony for you positive review, great to hear. Julie (Manager)
Posted 8 years ago
“Exellent service and prompt delivery.”
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Posted 10 years ago
Thanks Barry, so glad you've been pleased with our service. Julie (Manager)
Posted 8 years ago
“Looks good but shame about the quality of the fittings supplied with the radiator, the blanking plug simply disintegrated when it was being nipped up (not overtightened) fortunately we were able to extract the threaded section but then had to go out an buy new ones. This is not expensive but should not have been necessary and was inconvenient”
Helpful Report
Posted 10 years ago
Dear Alyn I'm really sorry that you had issues with the fittings, a quick call to our Customer Service team would have immediately rectified this as we could have sent you out a new fixing kit for delivery the following day. Unfortunately you didn't contact us to give us the opportunity to do this for you so we have been completely unaware of any problems until you posted your review online. I have however refunded you £10 and apologise for any inconvenience. In future please do give us the opportunity to resolve any issues you may have as we are here to help. Thank you. Kind Regards, Julie Boyle (Manager)
Posted 10 years ago
“Very good. Was pleased with prompt service.”
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Posted 10 years ago
Thanks Martin! Hope to welcome you back soon. Julie (Manager)
Posted 8 years ago
That's great to hear, thank you Matin. Julie (Manager)
Posted 8 years ago
“Got an email to say delivery would on the 8/9/16, made arrangements for someone to be in and then got another email to say it won't be delivered until 12/9/16. Not a happy customer.”
Helpful Report
Posted 10 years ago
Dear Amanda Firstly apologies that you are unhappy with the delivery service. I have looked into the matter and your order was sent out on our usual pallet service with a delivery date of Thurs 8th Sept provided based on this. It wasn't until the goods reached the delivery depot in Scotland that we were subsequently advised that due to your location being in the extreme north of mainland Scotland delivery would take slightly longer and your delivery date was then advised to be Mon 12th Sept. Apologies for any inconvenience this may have caused. We offer free delivery throughout UK mainland and although we do have to pay hefty surcharges for more remote areas such as yours we do not pass this cost on to the customer and pride ourselves in being to offer free delivery to such locations. I have today refunded you £45 as a gesture of good will and apologise again for any inconvenience caused. If I can assist you further please do no hesitate to contact me, I'm here to help. Thank you. Kind Regards, Julie Boyle (Manager)
Posted 10 years ago
“Fast delivery at a good price”
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Posted 10 years ago
Great, thank you very much and thanks for choosing Trade Radiators. Julie (Manager)
Posted 8 years ago
“Have used them 3 times and their system works very well. Always been in stock and delivered when they said. Good to deal with on the phnone too but also easy on the net.”
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Posted 10 years ago
Thanks James, what a fantastic review, we really appreciate it along with your continued custom. Hopefully we will be welcoming you back again before too long. Julie (Manager)
Posted 8 years ago
“Product exactly as described. Arrived on time, no problems”
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Posted 10 years ago
Great stuff, thanks for your review. Julie (Manager)
Posted 8 years ago
“Very happy”
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Posted 10 years ago
Thanks Andy, great to hear you are so happy as if you're happy, we're happy! :-) Julie (Manager)
Posted 8 years ago
“Very efficient service, swift delivery and competitive prices.”
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Posted 10 years ago
Thank you very much Graham. Julie (Manager)
Posted 8 years ago
“Free delivery, product arrived the next day, product as described - efficient service!”
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Posted 10 years ago
Thank you for your positive review, much appreciated. Julie (Manager)
Posted 8 years ago
Thanks for your review and for choosing Trade Radiators. Julie (Manager)
Posted 8 years ago
Trade Radiators is rated 4.7 based on 5,513 reviews