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Trade Radiators Reviews

4.7 Rating 5,513 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,513 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
“The description and quality of the radiator purchased was matched perfectly with an efficient and accurate delivery.”
Helpful Report
Posted 9 years ago
Fantastic, thank you for choosing Trade Radiators. Julie (Manager)
Posted 9 years ago
“after struggling to find a radiator locally that suited our needs came across trade radiators who had exactly what we wanted, was a bit dubious ordering online, what if it turned up damaged ? needn't have worried radiator was packed very securely in a wooden box / crate one slight mark from manufacturing but on rear so faces the wall so not worried about that. only slight negative is the web site could make it clearer as to the type ov valve required straight or angled but that's a web site improvement not about the radiator. Radiator has been installed for a couple of weeks and am more than pleased with appearance and performance.”
Helpful Report
Posted 9 years ago
Thanks for your review Richard. If you ever have any questions or queries our helpful and knowledgeable Customer Service team are always on hand to assist you. Thanks. Julie (Manager)
Posted 9 years ago
“Very informative website with all the relevant rad measurements. Good product range and helpful/prompt customer service centre.”
Helpful Report
Posted 9 years ago
Great review, thank you, we look forward to welcoming you back in the future. Julie (Manager)
Posted 9 years ago
“excellent and prompt service”
Helpful Report
Posted 9 years ago
Thanks for the 5 star review and we hope to welcome you back again soon. Julie (Manager)
Posted 9 years ago
“I did not get the Smart Programmable Element that I ordered.”
Helpful Report
Posted 10 years ago
Thanks for the review. Our friendly and helpful customer service team are always available to rectify any issue you may have and should be your first point of contact. Thank you. Julie (Manager)
Posted 9 years ago
“I'm still waiting for instructions as to how to fill radiator as promised , lady who phoned me very aggressive should be sacked very unprofessional”
Helpful Report
Posted 10 years ago
Please be aware that we will not tolerate abusive behaviour towards members of our staff and when required will report such behaviour to the police. Your complaint was about 'fluid' which you DID NOT buy from us. As you were having issues with the retailer you purchased the 'fluid' from you then sought instructions from us instead. We are unable to provide instructions for items that we do not sell as we have no idea what the item is or where it has come from. We were polite and helpful during every communication you have had with us as we are with all of our customers. Abusive and inappropriate language will not be tolerated in any form.
Posted 10 years ago
“Glitch free service. Excellent.”
Helpful Report
Posted 10 years ago
Brilliant, thank you Chris. Julie (Manager)
Posted 9 years ago
“I have replaced all my radiators with Aluminium all purchased from Trade Radiators. I purchase them over a period of a year and on each occasion they were 100%.”
Helpful Report
Posted 10 years ago
Fantastic, thank you for your review and for shopping with us, we look forward to welcoming you back again in the future. Julie (Manager)
Posted 9 years ago
“Delivery was very quick. Plumber tells me radiator was very easy to fix and adjust to wall. Worked first time.”
Helpful Report
Posted 10 years ago
Great to hear, thank you for choosing Trade Radiators. Julie (Manager)
Posted 9 years ago
“Excellent customer service,slight problem with the order but they fixed it extremely promptly.Great communication.”
Helpful Report
Posted 10 years ago
Thank you Alison, I'm glad that our Customer service team were able to help you quickly and efficiently, Julie (Manager)
Posted 9 years ago
“Great product . Fab service . Would recommend.”
Helpful Report
Posted 10 years ago
Thank you for the super recommendation Mrs Kirkman, we really appreciate it. Julie (Manager)
Posted 9 years ago
“Placed my order at 3.50 pm,it arrived following morning. !!!!! It don,t get better than that.”
Helpful Report
Posted 10 years ago
Love that you've enjoyed our speedy delivery so much John, brilliant stuff! We look forward to welcoming you back again in the future. Julie (Manager)
Posted 9 years ago
“An easy to navigate website. Good choice of products. FREE delivery. An extremely fast service.”
Helpful Report
Posted 10 years ago
Thanks for the great review, we do work hard on all of the above so genuinely appreciate your positive comments. Thank you. Julie (Manager)
Posted 9 years ago
“Excellent product Excellent delivery Only question.. I thought I ordered straight but received curved.”
Helpful Report
Posted 10 years ago
Thank you for your review Paul. Our friendly and helpful Customer Service team are always on hand to help with any issues you may have which can always be quickly and efficiently rectified for you. Thank you. Julie (Manager)
Posted 9 years ago
“Excellent purchase. Very quick delivery. Look really nice now fitted.”
Helpful Report
Posted 10 years ago
Delighted that you're so happy with your purchase, thank you for choosing Trade Radiators. Julie (Manager)
Posted 9 years ago
“Speedy service without any drama. Many thanks.”
Helpful Report
Posted 10 years ago
Thanks Barry, glad you enjoyed the hassle free shopping experience from Trade Radiators. We hope to welcome you back again in the future. Julie (Manager)
Posted 9 years ago
“by delevering the next day as promise.”
Helpful Report
Posted 10 years ago
Thank you, I'm glad that our speedy delivery works so well for you. Julie (Manager)
Posted 9 years ago
“Service is fine - very fast. Sadly they were let down by the product - packaging in perfect order so no Enroute damage but poor quality product - lots of dents and marks on the radiator which must have passed the factory quality control - quite a let down for an expensive item. Poor quality wall brackets with huge inappropriate fixings that make wall hanging difficult - I think maybe they should be looking at these quality issues.”
Helpful Report
Posted 10 years ago
Dear Colin, I'm very sorry to hear that your towel rail arrived with what sounds like a flaw/fault. A quick call to our Customer Service team could have immediately rectified this for you as we could have sent you out a replacement for delivery the very next day. Unfortunately you didn't contact us to give us the opportunity to do this for you so we have been completely unaware of any problems until you posted your review online. It's a great quality product that we never usually have any issues with so we have emailed you separately about having it replaced. In future please do give us the opportunity to resolve any issues you may have as we are here to help. Thank you. Kind Regards, Julie Boyle (Manager)
Posted 10 years ago
“No fuss and first class delivery. Great product”
Helpful Report
Posted 10 years ago
Thank you James, very much appreciated. Julie (Manager)
Posted 9 years ago
“Excellent communications & delivery notification, goods look good have not installed the radiator as yet but i am sure it will be ok”
Helpful Report
Posted 10 years ago
Thanks Brian, I am sure your radiator looks super and keeps you cosy in colder weather. Julie (Manager)
Posted 9 years ago
Trade Radiators is rated 4.7 based on 5,513 reviews