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Trade Radiators Reviews

4.7 Rating 5,513 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,513 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Service excellent, product can not fault & great value for money. Will now order replacement radiators for the whole house from this company. Would definitely recommend.”
Helpful Report
Posted 10 years ago
Sounds great Michele, thank you very much, we look forward to welcoming you back again soon. Julie (Manager)
Posted 8 years ago
“Good quality of radiator,valves. Good and clever website with all specs. The only thing I bought separately is radiator key.”
Helpful Report
Posted 10 years ago
Great, thanks for your review and for shopping with us. Julie (Manager)
Posted 8 years ago
“Towel rad turned up promptly and when package opened slight scratches and a dent was seen. Luckily they were out of sight!”
Helpful Report
Posted 10 years ago
Dear Tim I'm really sorry to hear that that your towel rail arrived with some transit damage, a quick call to our Customer Service team could have immediately rectified this for you as we could have sent you out a replacement for delivery the very next day. Unfortunately you didn't contact us to give us the opportunity to do this for you so we have been completely unaware of any problems until you posted your review online. I have however refunded you £10 and apologise for any inconvenience. In future please do give us the opportunity to resolve any issues you may have as we are here to help. Thank you. Kind Regards, Julie Boyle (Manager)
Posted 10 years ago
“Cost, quality and delivery time”
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Posted 10 years ago
Thank you Alan, we appreciate the feedback. Julie (Manager)
Posted 8 years ago
“quick delivery very good”
Helpful Report
Posted 10 years ago
Thanks Gary, much appreciated. Julie (Manager)
Posted 8 years ago
“Good service!! Fast delivery and accurate.”
Helpful Report
Posted 10 years ago
Thank you for the excellent review Christopher, we hope to welcome you back again soon. Julie (Manager)
Posted 8 years ago
“Excellent service. Easy to order. Prompt delivery. Highly recommended”
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Posted 10 years ago
Brilliant feedback, thank you very much. Julie (Manager)
Posted 8 years ago
“good quality, high BTU, cheap. had some trouble with the courier's website, but not trade radiators fault.”
Helpful Report
Posted 10 years ago
Thank you. If there's anything you'd like any help with please don't hesitate to contact us, thank you. Julie (Manager)
Posted 8 years ago
“The Radiator is exactly as described ... but the delivery service wasn't. TNT didn't deliver when they said they would, and their parcel tracking service didn't work - the code was incorrect.”
Helpful Report
Posted 10 years ago
Hi Annette, sorry you had issues with the TNT website, please don't hesitate to contact us if there is anything we can assist with. Thank you. Julie (Manager)
Posted 8 years ago
“It has just been installed and looks very smart and eye catching. Both the installers and I were all impressed by the excellent packaging, they said was the best they had come across. From Carol in yorkshire”
Helpful Report
Posted 10 years ago
Thanks for the excellent feedback Carol, much appreciated. Julie (Manager)
Posted 8 years ago
“I looked everywhere for a column radiator in the size I needed for my Victorian cottage Trade Radiators were the only one that had size needed & at reasonable price. Delivery communication great def recommend”
Helpful Report
Posted 10 years ago
Sounds perfect Lesa, I'm so glad we were able to help you. Julie (Manager)
Posted 8 years ago
“Loved the cast iron radiator we purchased great service and delivery at a really afordable price.”
Helpful Report
Posted 10 years ago
Excellent feedback Tony, thank you very much indeed. Julie (Manager)
Posted 8 years ago
“Not only a great selection of products, but my order came next day and very well packaged - thoroughly recommended”
Helpful Report
Posted 10 years ago
That's great to hear, thanks for choosing Trade Radiators. Julie (Manager)
Posted 8 years ago
“Very helpful and efficient and delivery arrived on time.”
Helpful Report
Posted 10 years ago
Thanks Maggie and thank you for shopping with us. Julie (Manager)
Posted 8 years ago
“There was a fault with my first radiator but it was replaced very quickly. I would have given 5 stars but I emailed a question regarding the mounting bracket that was not answered.”
Helpful Report
Posted 10 years ago
Thanks for your review, apologies if an email was missed. We are available on the phone too so please don't hesitate to get in touch. Julie (Manager)
Posted 8 years ago
“Very knowledgeable and professional sales staff, order very quickly despatched and delivered complete with being able to track my parcel. Overall an excellent service, well done and Thank You”
Helpful Report
Posted 10 years ago
You are most welcome Charles and thank you for your positive review and for choosing Trade Radiators. Julie (Manager)
Posted 8 years ago
“Products as described delivered quickly and staff fantastic. What can I say? I will be using them for the next set of rads.”
Helpful Report
Posted 10 years ago
Great, thanks Geoffrey, we look forward to welcoming you back again soon. Julie (Manager)
Posted 8 years ago
“Great radiators, extremely fast delivery.”
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Posted 10 years ago
Excellent review, with thanks. Julie (Manager)
Posted 8 years ago
“Delivery,product,customer services were all brilliant, have all the confidence in this company, this has too be the way to do buisiness. Thank you very much”
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Posted 10 years ago
Wow what a glowing review, thank you so much Graham. We really appreciate it and look forward to welcoming you back again soon. Julie (Manager)
Posted 8 years ago
“I needed to be certain that the radiator I ordered (not one of the limited 'standard' sizes stocked by most local suppliers) would arrive within two days. A quick call to a very polite lady member of staff confirmed that the item was in stock and would be delivered on time. Delivered as promised and very helpful service all-round.”
Helpful Report
Posted 10 years ago
Great, thanks for your review, we hope to welcome you back again in the future. Julie (Manager)
Posted 8 years ago
Trade Radiators is rated 4.7 based on 5,513 reviews