Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,393 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,393 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 27th April 2026

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Trade Radiators 5 star review on 12th April 2026

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Trade Radiators 5 star review on 10th April 2026

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Trade Radiators 5 star review on 3rd April 2026

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202

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“KEPT ME A DAY LATER THAN ADVERTISED , PROMISED ME NEXT MORNING DELIVERY. THIS DID NOT HAPPEN EITHER, AFTER ARRANGING A PLUMBER TO COME OUT, COST ME A CALL OUT CHARGE, ALL IN ALL A BAD EXPERIENCE WOULD NOT USE YOU AGAIN OR RECOMMEND YOU TO ANYONE JIM CASEY”

Helpful Report

Posted 9 years ago

I'm sorry you feel that way Mr Casey as customer satisfaction is key for us. Apologies that you did not receive your goods next day as would usually be the case, it was instead a day later due to courier delays. It's never a great idea to book tradesman without having the goods (of any kind) in your possession and we do advise against this, as do most retailers, so it's a shame that you went against this advice and subsequently had issues as a result. Julie (Manager)

Posted 8 years ago

“Excellant radiators very good price and the speed of the delivery was second to none,will defiantly recommend and use again.”

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Posted 9 years ago

Brilliant, thank you Colin, we hope to welcome you back in the future. Julie (Manager)

Posted 8 years ago

“Failed to deliver goods on three occasions, given three delivery dates all failed, then an email to say not in stock, cancelled the ordered out of frustration with trade radiators”

Helpful Report

Posted 9 years ago

Dear Mr Thomas, I am so sorry that you've been let down with your order. I have looked into it and our dispatch team gave us a delivery date for you of the 24th, you let us know on the 25th that it hadn't arrived. Our dispatch team apologised as upon investigation the item had not left the warehouse, they agreed to send on a pre 10 delivery for the 26th and the item was then 'lost' and subsequently out of stock. Understandably you lost faith and cancelled your order, I don't blame you. This is not our usual standard of service at all, it has fallen well short on this occasion for which I am extremely sorry. This very rarely happens and to me it seems like human error with the dispatch team in the warehouse so I have addressed this accordingly. Please accept my sincere apologies and I would like to offer you 10% discount on your next purchase in the hope that we can have the opportunity to give you our usual 1st class service. Thank you. Kind Regards, Julie Boyle (Manager)

Posted 9 years ago

“I bought 2 radiators on a Friday and both were delivered on the following Monday. The packaging was intact, and well presented. I cannot comment on the performance of the radiators as I have not had them fitted as yet. I would you this provider again.”

Helpful Report

Posted 9 years ago

Thank you for the super 5 star review! Julie (Manager)

Posted 8 years ago

“Simple to order detailed website, excellent delivery. Very pleased with quality, this is the second Pisa towel warmer I have ordered, good price.l”

Helpful Report

Posted 9 years ago

Thanks Peter, always lovely for us to welcome customers back time and again. We really appreciate both your review and custom. Julie (Manager)

Posted 8 years ago

“Excellent product,fair price and unbelievable fast delivery.”

Helpful Report

Posted 9 years ago

Thank you for reviewing your purchase, I am very happy indeed that you are so pleased with your purchase. Julie (Manager)

Posted 8 years ago

“Easy to use web sight and delivered on time”

Helpful Report

Posted 9 years ago

Thank you, I am very glad you found the website nice and easy to use. Julie (Manager)

Posted 8 years ago

“Very prompt and efficient service”

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Posted 9 years ago

Thank you, we really appreciate you taking the time to review your purchase. Julie (Manager)

Posted 8 years ago

“so simple, Pick the radiator Btu, select the style, pay with credit card, acknowledgement sent, Radiator delivered two days later, so easy will be using them again.”

Helpful Report

Posted 9 years ago

Thank you Craig for your honest and excellent review of shopping with Trade Radiators. We look forward to welcoming you back again in the future. Julie (Manager)

Posted 8 years ago

“Brilliant quick service”

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Posted 9 years ago

Thank you for the super 5 stars! Julie (Manager)

Posted 8 years ago

“Fantastic !!! Ordered one day delivered next day, cannot do better than that”

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Posted 9 years ago

Thank you for the fantastic review Michael! Brilliant stuff, glad you found shopping with us to be such a positive experience. Julie (Manager)

Posted 8 years ago

“I have to say, I don't usually bother with reviews but this arrived so quickly I was really surprised. Packaged well, no damage and looks really smart. Excellent service, Thank you!”

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Posted 9 years ago

What a compliment indeed, thank you, we really do appreciate it. Julie (Manager)

Posted 8 years ago

“Quick and speedy delivery . Excellent!”

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Posted 9 years ago

Thank you, great to see that our speedy delivery service has impressed you. Julie (Manager)

Posted 8 years ago

“Good quality towel radiator at a great price from a wide selection -and delivered in 2 working days to a rural location!”

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Posted 9 years ago

Thank you for your 5 star review of your shopping experience with trade radiators. Julie (Manager)

Posted 8 years ago

“I ordered a towel radiator from this company last year and was very pleased with the quality of the product and the service from the company. Everyone admires my lovely towel radiator! I love it so much that i have just taken delivery of another one.... for my other bathroom!”

Helpful Report

Posted 9 years ago

Thank you so much Peter, love that you've had so many compliments on your towel rail, you clearly have great taste! Julie (Manager)

Posted 8 years ago

“Placed my order for a heated towel rail and 24 hours later it was delivered to my door. Friendly staff on the phone could not be more helpful and a good quality product. Would use again.”

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Posted 9 years ago

Thanks for the top review Gary, we look forward to welcoming you back again in the future. Julie (Manager)

Posted 8 years ago

“Always excellent service.”

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Posted 9 years ago

Thank you Chris, much appreciated, we hope to welcome you back again soon. Julie (Manager)

Posted 8 years ago

“Excellent range of very competively priced, quality products. Easily negotiated website, and order process, with speedy delivery. Have used several times over the past few years, and will continue to highly recommend.”

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Posted 9 years ago

Thank you very much indeed Raymond, it's always a pleasure to welcome our regular customers and brilliant that you are so happy to recommend us. Thanks again. Julie (Manager)

Posted 8 years ago

“I was looking to purchase more efficient radiators in my home and saw these online at Trade Radiators. Initially I bought 2 to try them out in the kitchen and bathroom and was delighted with the smart design and heat output, so much better than the previous radiators. Since then I have bought another 2 which have been installed and now am planning to buy more to replace the rest of my steel radiators. The price is good, the product is excellent and free delivery is very quick so well done Trade Radiators. I will certainly be happy to recommend you to others!”

Helpful Report

Posted 9 years ago

Super review, thank you for taking the time Maureen. I am over the moon that you have found shopping with us to be such a good and worthwhile experience. Hope to welcome you back again soon. Julie (Manager)

Posted 8 years ago

“Quick delivery, good price”

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Posted 9 years ago

Thanks for the 5 stars Janet, we really appreciate it and hope to welcome you again soon. Julie (Manager)

Posted 8 years ago

Trade Radiators is rated 4.7 based on 5,393 reviews