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Trade Radiators Reviews

4.7 Rating 5,513 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,513 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Having spent £260 on a stainless steel towel radiator I assumed it would be of a good quality. Unfortunately when I went to install it I found not only was it not flat in relation to the wall by about 10 mm on bottom left hand corner but neither was it square. When fixed with the horizontal rails level the vertical rails where out by about 20 mm from top to bottom. Although I know I have left it to long to make a claim I just want to let other people know not to buy this product as it is of inferior quality.”
Helpful Report
Posted 9 years ago
Dear Adrian, thank you for taking the time to review Trade Radiators. As you have not contacted us to let us know there may be a problem with your towel rail we have been completely unaware until you posted an online review today. All of our products are of superb quality with extensive guarantees (your particular item 25 yr) so if an item is in fact faulty then we would of course replace it immediately within the appropriate guarantee period (in your case 25 years). A quick call to our helpful Customer Service team would have rectified this quickly and easily. In future please do give us the opportunity to resolve any issues you may have as we are here to help and customer satisfaction is of the utmost importance to us. If there is anything else I can do to assist please do not hesitate to contact me on 0141 225 0430. Thank you. Kind regards, Julie Boyle (Manager)
Posted 9 years ago
“The radiator arrived quickly, it was well packaged. It is good quality for the price we paid. Would use Trade Radiators in the future if I need another designer style radiator.”
Helpful Report
Posted 9 years ago
Thank you that's great to hear. Julie (Manager)
Posted 8 years ago
“Best price. Perfect product. Fast fast delivery. Don't need anything more. Thanks”
Helpful Report
Posted 9 years ago
Thank you, we hope to welcome you back soon. Julie (Manager)
Posted 8 years ago
“My 2nd purchase from Trade Radiators was just as easy as the first. Having spent hours online researching what we needed, Trade Radiators always ends up the best for choice, quality and price. Almost everything they advertise is in stock available, dispatched quickly and arrives so well wrapped they could probably start selling eggs and get them delivered without breakage! Spot on!”
Helpful Report
Posted 9 years ago
Thank you for your fantastic feedback, we really appreciate it and very much look forward to welcoming you back again soon. Julie (Manager)
Posted 8 years ago
“Good customer service both when I rang up with a few inquiries as well Asmara with the follow up email indicating my tracking number and arrival date of the shipment. Goods arrive daily in good condition and I am very pleased with the product thus far.”
Helpful Report
Posted 9 years ago
Wonderful to hear, thank you for shopping with Trade Radiators. Julie (Manager)
Posted 8 years ago
“Great service and excellent product”
Helpful Report
Posted 9 years ago
Thank you for choosing Trade Radiators and for your excellent review Gary, much appreciated. Julie (Manager)
Posted 8 years ago
“I was impressed with the service and delivery of the radiator I had ordered. It arrived within 48 hours even after ordering at the weekend in a well packaged parcel.”
Helpful Report
Posted 9 years ago
Thank you, we look forward to welcoming you back again. Julie (Manager)
Posted 8 years ago
“Easy internet purchase, prompt delivery, quality product. Very pleased.”
Helpful Report
Posted 9 years ago
Sounds perfect, thank you for choosing Trade Radiators. Julie (Manager)
Posted 8 years ago
“Excellent service, with great quality, stylish radiators at fantastic prices. We are replacing all the radiators in our property as we renovate. We have used the Anthracite Nevo Designer Radiators as they look great and are excellent value, we have also used the Designer Convector Radiators again in Anthracite in 2 bedrooms and these give a great alternative style to the conventional boring white convector radiator. I will be recommending Trade Radiators to friends and family.”
Helpful Report
Posted 9 years ago
Wow, thank you very much indeed Sean, I am delighted that you are so pleased with our radiators and service, thank you! Julie (Manager)
Posted 8 years ago
“Excellent service !”
Helpful Report
Posted 9 years ago
Thanks Ian. :-) Julie (Manager)
Posted 8 years ago
“Had the exact radiator I was looking for and delivered it exactly as they said , within 24hrs.”
Helpful Report
Posted 9 years ago
Brilliant, thank you David. Julie (Manager)
Posted 8 years ago
“Good next day delivery service happy with product, found things on their website that were not on any other websites,”
Helpful Report
Posted 9 years ago
That's fabulous to hear, thank you for choosing Trade Radiators. Julie (Manager)
Posted 8 years ago
“Excellent website, easy ordering and good communication. Delighted with next day free delivery and tracking. Excellent packaging, arrived in pristine condition. Am so pleased with their prices and service I am going to order another one.”
Helpful Report
Posted 9 years ago
Wonderful, thank you for the 5 star glowing review and for shopping with us. Julie (Manager)
Posted 8 years ago
“Excellent service. Ordered in the afternoon, delivered next morning (early!)”
Helpful Report
Posted 9 years ago
Great to hear, thanks for shopping with Trade Radiators. Julie (Manager)
Posted 8 years ago
“I haven't opened the package, but it was a very fast delivery once ordered.”
Helpful Report
Posted 9 years ago
Thank you for the 5 star review and thanks for shopping with us. Julie (Manager)
Posted 8 years ago
“Had been recommended by a friend. Very helpful staff on phone, excellent delivery, and excellent product. Would buy from this company again”
Helpful Report
Posted 9 years ago
Thanks you very much indeed William, we look forward to welcoming you back again soon. Julie (Manager)
Posted 8 years ago
“Purchased one electric radiator from Trade Radiators and two from B&Q. The one from Trade arrived pre-loaded with heating fluid, those from B&Q did not. The radiator from Trade has worked perfectly from day 1, those from B&Q do not yet work.”
Helpful Report
Posted 9 years ago
Thanks for your review, whatever your radiator needs please don't hesitate to ask for our assistance, we're here to help. Thanks. Julie (Manager)
Posted 8 years ago
“I ordered mid afternoon and the towel radiator arrived the next morning, Trade Radiators have certainly got the delivery procedure really sorted, radiator arrived as described, fitted and now warming the bathroom!”
Helpful Report
Posted 9 years ago
Sounds great and thanks you for choosing Trade Radiators. Julie (Manager)
Posted 8 years ago
“Fantastic product and service”
Helpful Report
Posted 9 years ago
Thanks for the 5 star review! Julie (Manager)
Posted 8 years ago
“Good service and prompt delivery. I have not fitted radiator yet but it looks good.”
Helpful Report
Posted 9 years ago
Great, thank you for the 5 stars. Julie (Manager)
Posted 8 years ago
Trade Radiators is rated 4.7 based on 5,513 reviews