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Trade Radiators Reviews

4.7 Rating 5,513 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,513 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
“i am a repeat trade buyer and every time the product is great top quality and always arrives on time. keep up the good service guys”
Helpful Report
Posted 9 years ago
Thank you for your continued custom, we really appreciate it and look forward to welcoming you back again soon. Julie (Manager)
Posted 8 years ago
“Fast delivery well packaged and very pleased with quality of radiator”
Helpful Report
Posted 9 years ago
Thank you Paul, I'm delighted to hear that you are so pleased with your purchase. Julie (Manager)
Posted 8 years ago
Brilliant, thank you Paul. Julie (Manager)
Posted 8 years ago
“Fantastic value, great quality. Very happy.”
Helpful Report
Posted 9 years ago
Excellent, thank you very much for taking the time to review your purchase. Julie (Manager)
Posted 8 years ago
When you're happy we're happy so thank you! :-) Julie (Manager)
Posted 8 years ago
“i ordered a chrome towel radiator which arrived promptly however it was incorrectly picked at the warehouse. Fortunately, on contacting Customer Services they were able to rectify the error and send a replacement for the next day.”
Helpful Report
Posted 9 years ago
Glad we managed to quickly rectify this for you. Thank you. Julie (Manager)
Posted 8 years ago
“Great prices, delivered very quickly, top quality products.”
Helpful Report
Posted 9 years ago
Thanks for the 5 star review. Julie (Manager)
Posted 8 years ago
Sounds fantastic, thank you for reviewing your purchase. Julie (Manager)
Posted 8 years ago
“Two good quality radiators. Easy to order. Arrived the next day.”
Helpful Report
Posted 9 years ago
Great to hear, thank you very much indeed. Julie (Manager)
Posted 8 years ago
Thank you for your positive review. Julie (Manager)
Posted 8 years ago
“Very happy with the radiators! Shame they weren't delivered into my house had to leave them outside until I had someone to help me bring them in.”
Helpful Report
Posted 9 years ago
Thanks for your review, we do send all the delivery information for the rads that are required to be delivered on a pallet service. Great to hear you're so happy with your radiators. Thanks for shopping with us. Julie (Manager)
Posted 8 years ago
“Very efficient, quick delivery and good quality product”
Helpful Report
Posted 9 years ago
Great, thank you for shopping with us Adam. Julie (Manager)
Posted 8 years ago
“Very fast delivery and quality items, would highly recommend and I will be using again for sure!”
Helpful Report
Posted 9 years ago
Thank you very much indeed Robert, we look forward to it. Julie (Manager)
Posted 8 years ago
“Very quick and easy service”
Helpful Report
Posted 9 years ago
Thanks for the 5 star rating. Julie (Manager)
Posted 8 years ago
“Good quality product - at a competitive price - and they delivered on time.”
Helpful Report
Posted 9 years ago
Super to hear, thank you. Julie (Manager)
Posted 8 years ago
“Great price, easy to order and speedy delivery. Top marks!”
Helpful Report
Posted 9 years ago
Thank you Omar for your great review. We look forward to welcoming you back in the future. Stacey (Customer Service Manager)
Posted 9 years ago
“Fast, efficient, great value for money, easy to deal with and really good quality. Use again; definitely”
Helpful Report
Posted 9 years ago
What a fantastic review of your shopping experience with us, thank you David. Its great to hear and we look forward to welcoming you again in the future.
Posted 9 years ago
“Very quick delivery no problems”
Helpful Report
Posted 9 years ago
Many thanks for your 5 star review, this is much appreciated. Stacey (Customer Service Manager)
Posted 9 years ago
“Efficient prompt delivery of a quality item at a very good price”
Helpful Report
Posted 9 years ago
Thanks Awnesh, it's great to hear you are very happy with your Trade Direct Towel Rail. Thank you for shopping with us. Stacey (Customer Service Manager)
Posted 9 years ago
“Excellent service and prompt friendly response to my telephone enquiries. One small matter was that I ordered delivery to a UK forwarding address for onward delivery to Malta. The forwarding service needs the name of the consignee (me) and the code number to be clearly marked on the delivery note. It wasn't. This meant I had to get all the delivery details from Trade Radiators and pass them to the forwardong company before the parcel could be processed. Perhaps in future you could ask APC to ensure the consignee name is oncluded EXACTLY as per your website delivery address? One other thing: the thermostat was delivered separately from the radiator, but withoutnotifying me first. This meant worry that it had been forgotten from the original order.”
Helpful Report
Posted 9 years ago
Hi Alistair, thank you for taking the time to review your experience with Trade Radiators. All information from the online form is forwarded onto our dispatch and couriers, I apologise the couriers had omitted your name and code number that was supplied as this wouldn't normally be the case. Sorry again. Stacey (Customer Service Manager)
Posted 9 years ago
“Very helpful and efficient.”
Helpful Report
Posted 9 years ago
Thank you for choosing Trade Radiators and for taking the time to review your purchase. Its great to have positive feedback about our service. Thank you again. Stacey (Customer Service Manager)
Posted 9 years ago
“Nice quality towel rails, unfortunately there appears to be no one at trade rads that can explain why the the valves for a dual fuel towel rad are two control valves and not one control and one lockshield. What happens when both are closed fully and the electric non thermostat element is turned on and you go out for the day, is there anyone out there knows the answer?”
Helpful Report
Posted 9 years ago
Thanks for your review. You were sent the correct items and we did give you the correct advice when you questioned the items. Hopefully upon realising this you are happy with the items. Thanks Julie (Manager)
Posted 8 years ago
“Slight problem with initial radiator which was swiftly resolved by Trade Radiators with an exchange which is now fine. All at Trade Radiators were very helpful and friendly.”
Helpful Report
Posted 9 years ago
Thank you very much indeed for your review. I'm sorry you had an issue with your Deco Bar Towel Rail, however I am very glad our customer service team were able to rectify this quickly and efficiently for you. I have passed your kind words onto the team. Stacey (Customer Service Manager)
Posted 9 years ago
“Excellent product, amazing value for money and very prompt delivery”
Helpful Report
Posted 9 years ago
Thank you Pauline for your 5 star review. This is much appreciated, its great to hear how happy you are with the Trade Direct Towel rails and our fast delivery. Stacey (Customer Service Manager)
Posted 9 years ago
Trade Radiators is rated 4.7 based on 5,513 reviews