Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,394 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,394 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 27th April 2026

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Trade Radiators 5 star review on 12th April 2026

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Trade Radiators 5 star review on 10th April 2026

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Trade Radiators 5 star review on 3rd April 2026

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202

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communications & delivery notification, goods look good have not installed the radiator as yet but i am sure it will be ok”

Helpful Report

Posted 9 years ago

Thanks Brian, I am sure your radiator looks super and keeps you cosy in colder weather. Julie (Manager)

Posted 8 years ago

“great service, ordered on a weekend, received e mail on Monday and radiator delivered on Tuesday. looks good and was easy to install. thanks”

Helpful Report

Posted 9 years ago

Thank you Joe, much appreciated and I'm delighted you've been so pleased with the whole shopping process with Trade Radiators. Julie (Manager)

Posted 8 years ago

“No hassle ordering with very friendly staff answering all my queries. Quality products, which I already knew having previously ordered, and sure o be back again. Many thanks.”

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Posted 9 years ago

Thank you so much Fergus, we really appreciate your continued custom. Julie (Manager)

Posted 8 years ago

“Arrived in good time. Packed very well indeed, how ever there was slight damage on one corner of the rad side panel which I can touch up with white paint. This damage could not have happened in transit as the packing was very good. Not a problem though.”

Helpful Report

Posted 9 years ago

Thanks for your review. Our Customer Service team are always on hand to help, thanks. Julie (Manager)

Posted 8 years ago

“Trade Radiators offers a wide choice, prompt and reliable delivery and excellent customer service.”

Helpful Report

Posted 9 years ago

Splendid feedback, thank you and thanks for choosing Trade Radiators. Julie (Manager)

Posted 8 years ago

“Trade Radiators are always very efficient. Always informed when delivery is due and by whom it will be delivered. Dispatch is always within days which makes it easy to plan work. I will continue to use Trade Radiators and would recommend them without hesitation.”

Helpful Report

Posted 9 years ago

Thanks for your helpful and positive review, we hope to welcome you back again soon. Julie (Manager)

Posted 8 years ago

Thank you for your positive review and for your much valued continued custom, we really appreciate it. Julie (Manager)

Posted 8 years ago

“Quick Delivery and they look great, very good quality product and at a good price. I had a technical question regarding fitting and called the customer service number which was quickly answered and query dealt with in seconds. The only issue I would have would be the wall fixings (wall brackets not are not problem) a little on the cheap side, so I swapped out for some better quality ones which I know will 100% work. I did not want to risk hanging a 1800mm +30kg vertical radiator on the wall and risk having a problem.”

Helpful Report

Posted 9 years ago

Thanks for your review, any issues of any kind please don;t hesitate to contact our helpful and friendly Customer Service team, thanks. Julie (Manager)

Posted 8 years ago

“Great company, great service and good value”

Helpful Report

Posted 9 years ago

Thank you so much Steve, your positive feedback is greatly appreciated. Julie (Manager)

Posted 8 years ago

“Excellent communication and fast delivery. Good price and good website”

Helpful Report

Posted 9 years ago

Thank you Darryl, we look forward to welcoming you back again soon. Julie (Manager)

Posted 8 years ago

“Fast, efficient and at an unbeatable price.”

Helpful Report

Posted 9 years ago

Solid feedback, thank you. Julie (Manager)

Posted 8 years ago

“Great service, very helpful advice and very reasonable prices, certainly is a 'go to' website.”

Helpful Report

Posted 9 years ago

That is wonderful to hear, thank you so much Paul. Julie (Manager)

Posted 8 years ago

“Great price. Delivery super quick. Towel radiator looks great, better than some others at more than double the price!.”

Helpful Report

Posted 9 years ago

Thanks Keith and you make an excellent point too. Thanks for shopping with Trade Radiators. Julie (Manager)

Posted 8 years ago

“The radiator I ordered was shown as in stock. As quick delivery was important to meet the plumber's availability I ordered it from yourselves on 13th September. I was subsequently told it wasn't in stock and delivery wouldn't be until around the end of the month. On later chasing progress I was told I would have the radiator Monday or Tuesday 26th/27th and I re-scheduled the plumber based on this. When it didn't arrive I phoned to be told it would be delivered on Thursday 29th, before 10.30 - it arrived at 11.35. Throughout this period this item was shown as in stock on your website - is this a ploy to gain orders that you can't fulfil?”

Helpful Report

Posted 9 years ago

Dear Barry I have looked into your order following your review. We let you know on the day that the order was placed that the item was out of stock and due back in to us at the end of September, we offered you alternatives but you asked for the original item to remain on back order until then. We advised you that once we had the goods in our warehouse that we would then email you to confirm your delivery date with tracking info for the delivery, which we did on the 28th to confirm delivery for the 29th. We did in fact deliver when promised. I think the confusion you have experienced has been when you called to ask for an update on when the shipping container would arrive in our warehouse which can of course change slightly until actual arrival (due to customs etc) which we did advise you of and we did also reiterate that we would confirm your delivery date by email as soon as we could, which we did and in the agreed time scales. It's unfortunate that you had booked a plumber without confirmation of a delivery date and by doing so you have then caused yourself some disruption. We did fulfil your order as promised within the agreed timescales, however as customer satisfaction is something that we take pride in I have refunded you £10 and apologise for any inconvenience. King Regards Julie Boyle (Manager)

Posted 9 years ago

“Nice radiator. Looks as advertised. Delivered as expected. No problems.”

Helpful Report

Posted 9 years ago

Thanks Louise, great to hear. Julie (Manager)

Posted 8 years ago

“Great service, great choice and fast delivery all for low price. Will definitely recommend to others.”

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Posted 9 years ago

Thank you Tracey for the fab review and great recommendation. Julie (Manager)

Posted 8 years ago

“Excellent delivery”

Helpful Report

Posted 9 years ago

Thank you Mrs Corfe, we greatly appreciate your 5 star review of shopping with Trade Radiators. Julie (Manager)

Posted 8 years ago

“Good product at a keen price with rapid and free delivery.”

Helpful Report

Posted 9 years ago

Excellent feedback, thank you. Julie (Manager)

Posted 8 years ago

“First class service from first phone call to delivery of my radiator.”

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Posted 9 years ago

Thanks for your positive words Mary, we hope to welcome you back again soon. Julie (Manager)

Posted 8 years ago

“Great style and quality. Even the plumber liked them They lift the room”

Helpful Report

Posted 9 years ago

Great stuff, thank you. Julie (Manager)

Posted 8 years ago

“Product I wanted was in stock; price was good and it was delivered the next day. Couldn't have done better!”

Helpful Report

Posted 9 years ago

Great to hear, thank you Phil. Julie (Manager)

Posted 8 years ago

Trade Radiators is rated 4.7 based on 5,394 reviews