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Trade Radiators Reviews

4.7 Rating 5,513 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,513 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Lovely person on the phone. Very helpful. Easy to use website. Quick delivery at a very good price”
Helpful Report
Posted 9 years ago
That's fabulous to hear, thank you very much indeed. Julie (Manager)
Posted 8 years ago
“Excellent service, radiator arrived next day in perfect condition. Product was packaged very well. Radiator valves were delivered within 10 minutes of radiator delivery, the only improvement I would suggest would be to do one courier visit?”
Helpful Report
Posted 9 years ago
Thanks for your review. Due to some smaller items going from a separate warehouse they sometimes arrive with a separate courier. Thank you. Julie (Manager)
Posted 8 years ago
“Bought the Saturn double style designer radiator. The radiator itself looks great but the brackets do not hold the radiator well. You're able to shake the radiator attached to the wall. Our plumber temporarily solved the issue by placing a piece of cardboard behind the radiator but certainly not what one would expect after spending over £100 on a all 'designer' radiator. If not for the hassle, I definitely would have returned it as I purchased a very similar style from another radiator company which had no such problems. I would think twice before ordering from here again solely based on the quality of the end product. Delivery time and communication however was excellent.”
Trade Radiators 3 star review on 14th December 2016 Trade Radiators 3 star review on 14th December 2016
Helpful Report
Posted 9 years ago
Hi Andreca, it sounds as though the plumber when fitting the radiator has forgotten to put on the little plastic spacers or 'c' clips which go on the brackets before placing the radiator in position, thus holding it in place. A quick call to our Customer Service team could have cleared the matter up for you straight away but unfortunately you didn't contact us so were unaware you were having an issue until you posted your review online. In future please do give us the opportunity to resolve any issues you may have as we are here to help. If there is anything else I can do to assist please don't hesitate to contact me on 0141 225 0430. Thank you. Kind regards, Julie Boyle (Manager)
Posted 9 years ago
“Arrived next day looks great plenty of heat”
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Posted 9 years ago
Sounds perfect, thank you Peter. Julie (Manager)
Posted 8 years ago
“Our radiator was delivered at the right time, it was missing some accessories after a call answered by a very pleasant lady the accessories were dispatched with an overnight carrier. I would buy from Trade Radiators again. Good customer service, good merchandise, great delivery service. Very happy customers, Thank you for a stress-less transaction, great job.”
Helpful Report
Posted 9 years ago
Thank you for the review, I'm glad we were able to assist you so efficiently and that you're so pleased with your purchase. Julie (Manager)
Posted 8 years ago
“Great product and prices with super swift delivery.”
Helpful Report
Posted 9 years ago
Thank you Alan, wonderful you're so pleased with your shopping experience. Julie (Manager)
Posted 8 years ago
“The radiators arrived next day in good order. We thought we were getting similar radiators to another make we were looking at but in fact they were the make we wanted. Happy customer.”
Helpful Report
Posted 9 years ago
Lovely to hear from such a happy customer, when you're happy we're happy! :-) Thank you! Julie (Manager)
Posted 8 years ago
“Good product, as described and excellent value”
Helpful Report
Posted 9 years ago
Thank you very much indeed. Julie (Manager)
Posted 8 years ago
“An easy online order. Kept up to date with order and delivered within specified timeframe. No hesitation about recommending. Would certainly use again.”
Helpful Report
Posted 9 years ago
Thanks for your honest and positive review. Julie (Manager)
Posted 8 years ago
“Prompt delivery”
Helpful Report
Posted 9 years ago
Thank you.
Posted 8 years ago
“Fast and efficient service. Arrived when they said it would.”
Helpful Report
Posted 9 years ago
Thanks Peter, we hope to welcome you back again soon. Julie (Manager)
Posted 8 years ago
“Very helpful on phone and when I explained I would be out of country they were able to alter delivery date. Very efficient reliable service. First class products.”
Helpful Report
Posted 9 years ago
Thanks for the 5 star review Neil, much appreciated. Julie (Manager)
Posted 8 years ago
“The radiators are always high quality and great to look at!”
Helpful Report
Posted 9 years ago
Thank you very much Wayne, we look forward to welcoming you back again soon. Julie (Manager)
Posted 8 years ago
“I ordered exactly what I wanted, very quickly & easily. It was also delivered VERY promptly too! I found the Website very easy to navigate & use, the communication excellent yet not overwhelming & I'm so far very pleased. Radiator not fitted yet but package arrived in & appears to be in perfect condition. Thanks Trade Radiators:)”
Helpful Report
Posted 9 years ago
Thank you Maria, it's great to hear you've enjoyed shopping with us. Julie (Manager)
Posted 8 years ago
“Quick service and regular tracking updates.”
Helpful Report
Posted 9 years ago
Thanks for the review Steve, we hope to welcome you back again soon. Julie (Manager)
Posted 8 years ago
“Delivery was quick and great service.”
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Posted 9 years ago
Thanks Janet, we really appreciate your review. Julie (Manager)
Posted 8 years ago
“Easy ordering process, super fast service with a notification of approximate time of delivery and traceable package. Product appears to be high quality although not fitted yet.”
Helpful Report
Posted 9 years ago
Thank you Les, I'm sure you'll be delighted with your new radiator. Julie (Manager)
Posted 8 years ago
“excellent service from ordering to delivery. cant fault it at all . will def. recommend to others well done for brilliant service”
Helpful Report
Posted 9 years ago
Hi Eric, thank you very much indeed for your 5 star review. I'm really glad that you are so happy with your radiator and the service we have provided. Customer satisfaction is extremely important to us so your review means a great deal to the team. Thank you! Kind Regards, Julie Boyle (Manager)
Posted 9 years ago
“Best range of radiator styles and sizes that I could find online. Customer service phone line was slow to answer but my order was delivered on time with no problems.”
Helpful Report
Posted 9 years ago
Thank you Simon. Julie (Manager)
Posted 8 years ago
“service next to none”
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Posted 9 years ago
Brilliant, thank you! Julie (Manager)
Posted 8 years ago
Trade Radiators is rated 4.7 based on 5,513 reviews