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Trade Radiators Reviews

4.7 Rating 5,503 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,503 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Ordered my towel radiator at 13:00 hours on Monday received it less than 24 hours later. I was kept informed by text that the radiator was in transit and given a delivery time. Fantastic service well done”
Helpful Report
Posted 7 years ago
Wonderful to hear you're so happy with the whole process George, brilliant stuff, thanks for your review. Julie (Manager)
Posted 7 years ago
“Chrome towel radiator arrived as predicted next day - amazing service. Good quality product too.”
Helpful Report
Posted 7 years ago
Thanks Barry, really good to hear you're so impressed with our service. We hope to welcome you back soon. Julie (Manager)
Posted 7 years ago
“Beyond excellent service including super speedy delivery. Would definitely use again and recommend to anyone.”
Helpful Report
Posted 7 years ago
Thank you for your excellent recommendation Gillian. Julie (Manager)
Posted 7 years ago
“Delivery was very quick, although the valves were sent separately and delivered the next day. The Pisa towel rail replaced an expensive chrome one and has improved the room temperature significantly making this room much more pleasant to use. The only criticism would be that of the four brackets for the towel rail there were three "R" and one "L" - not a problem as I merely inverted one.”
Helpful Report
Posted 7 years ago
Thanks for your review David, anything we can help with at any stage please don't hesitate to contact us.
Posted 7 years ago
“second time used this company for stainless steel towel rails. Fast service, quality products”
Helpful Report
Posted 7 years ago
Great to hear, thank you for your continued custom Wayne. Julie (Manager)
Posted 7 years ago
“Well designed website where things are easy to find. Great service. Will use agsin.”
Helpful Report
Posted 7 years ago
Thank you, we look forward to welcoming you back. Julie (Manager)
Posted 7 years ago
“Very pleased at the speed the order was taken and delivered the next morning as promised thank you, mel ward.”
Helpful Report
Posted 7 years ago
We appreciate the fab feedback Mel, thank you and thanks for choosing Trade Radiators. Julie (Manager)
Posted 7 years ago
“Efficient good quality radiators. Fast delivery.”
Helpful Report
Posted 7 years ago
Glad to hear you're so happy with all of the above, thank you. Julie (Manager)
Posted 7 years ago
“Ordered at 15:45 delivered 09:55 next day brilliant service and the price was ridiculous as well. Highly recommended.”
Helpful Report
Posted 7 years ago
Perfect feedback, thanks Norman. Brilliant to hear you're so impressed with our products/service/price. Hope to welcome you back again soon. Julie (Manager)
Posted 7 years ago
“Great chrome finish, good after care service, great price with a 10 year warranty!”
Helpful Report
Posted 7 years ago
Thanks for the 5 star feedback Nathan, if you're happy we're happy! :-) Thanks for shopping with Trade Radiators. Julie (Manager)
Posted 7 years ago
“Not fitting for a couple of months but looks good”
Helpful Report
Posted 7 years ago
So glad you like your new radiator Deborah, thank you for choosing Trade Radiators. Julie (Manager)
Posted 7 years ago
“I am a builder who often has tight timescales. Many online companies state that products are 'in stock' even though things change once you've placed the order. Honesty when ordering is paramount to me and my first experience with this company was fantastic. I sent a message over the chat box and I recieved a reply early the next morning. I order immediately over the phone and was told that I would recieve the items the next day. I arrived home the next day to find the items in the designated place. I will using and recommending this company.......well done all !!!!”
Helpful Report
Posted 7 years ago
Thank you very much Mark, amazing compliments which are greatly appreciated by all the team. We hope to welcome you back again soon. Julie (Manager)
Posted 7 years ago
“Lovely product,well packaged, and delivered by the ever helpful DPD. What more could you want. Thanks”
Helpful Report
Posted 7 years ago
Wonderful feedback Ian, thanks for sharing your experience of shopping with Trade Radiators. Julie (Manager)
Posted 7 years ago
“Large choice of heated towel rails with unbeatable prices. Good quality, easy ordering and speedy delivery. Highly recommended”
Helpful Report
Posted 7 years ago
Thank you Kirsty, that is fantastic to hear and everyone loves a good recommendation. Julie (Manager)
Posted 7 years ago
“Excellent service and product well done”
Helpful Report
Posted 7 years ago
You are very welcome Ken and a huge thank you to you for choosing Trade Radiators. Julie (Manager)
Posted 7 years ago
“Arrived quickly and well packaged.”
Helpful Report
Posted 7 years ago
Thanks for the positive feedback, we hope to welcome you back again soon. Julie (Manager)
Posted 7 years ago
“I was recommended Trade Radiators from a woman's interior design blog that I follow. I saw on the blog some radiators which I liked and enquired as to where she had purchased them. The prices are excellent and the radiator looks great. I have not installed it yet but will soon. My plumber friend was very pleased with it. I also ordered valves and they look great as well!”
Helpful Report
Posted 7 years ago
That's fantastic to hear and what a lovely recommendation too. Thanks for choosing Trade Radiators. We hope to welcome you back again in the future. Julie (Manager)
Posted 7 years ago
“Ordered the towel rad online as I found it cheaper that on high street trader. it arrived on day stated which is reassuring. Great value for money and well made, looks good. Joe”
Helpful Report
Posted 7 years ago
Thanks for your review Joe, we are glad to hear you're so happy with your purchase. Julie (Manager)
Posted 7 years ago
“Excellent efficient service, helpful on line “chat” and we love the radiators - as did the plumbing people who installed them”
Helpful Report
Posted 7 years ago
What glowing feedback, thank you so much, wonderful to hear! Julie (Manager)
Posted 7 years ago
“Absolute bunch of amateurs. They sent out the wrong radiators. They phoned advising me of this and to reject the order only 5 minutes before the courier arrived, so he was thoroughly annoyed for an unnecessary journey with a large heavy item on board. Trade Radiators apologised and *confirmed* they had the correct sizes in stock said they would send them for an AM delivery the next day. I phoned them at 11:30am to chase the order only to find that they had not even bothered to send the new order So now I am out of pocket for the order and two days lost earnings. VERY VERY ANNOYED.”
Helpful Report
Posted 7 years ago
We're genuinely sorry that you experienced issues with your order order, which most definitely does not meet our usual standards and is not the quality of service that we want our customers to receive. We put our hands up, the issues were caused by total human error, firstly someone in the warehouse picked the wrong item and then they failed to dispatch the correct one when they were instructed to do so. This is highly unusual, however isn't good enough and please be assured that appropriate action was taken our side. The order was subsequently cancelled and refunded as per your request. Apologies again for the inconvenience.
Posted 7 years ago
Trade Radiators is rated 4.7 based on 5,503 reviews