Login
Start Free Trial Are you a business? Click Here

Trade Radiators Reviews

4.7 Rating 5,503 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,503 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
“We have now ordered 10 radiators from Trade Radiators over the last 2 years (as we slowly renovate rooms in our home). These have been delivered across multiple shipments and on each occasion, we have received top class, pro-active communications, efficient courier services and amazing products. They are not just a radiator but are real statement pieces in each room and the company are a real pleasure to deal with. Really cannot recommend Trade Radiators enough.”
Helpful Report
Posted 7 years ago
Thank you so much for your kind words Sarah, it's greatly appreciated by all the team. Wonderful to hear you've been so happy every time. We look forward to welcoming you back next time. Julie (Manager)
Posted 7 years ago
“We had a new radiator from this company which leaked within a very short time.The replacement did the SAME.The THIRD one lasted for three and a half years, and has now sprung a leak too. There's nothing wrong with our system - no other radiators in the house have EVER leaked. You really have to question the build quality. I'm waiting to see if they are going to offer a refund, as I am NEVER going to get another radiator from Trade Radiators again.”
Helpful Report
Posted 7 years ago
We are incredibly sorry for the issues you've had with this radiator. Following a few issues (as you have described) with this particular model, we decided to withdraw it completely, which we did as soon as we realised it was ongoing and not a one off. We were equally disappointed as this is by no means our usual extremely high standard of product. So please do, once again, accept our most sincere apologies. Your refund was of course duly processed for you. If you need any radiators in the future please do mention this and we will ensure you receive a very generous discount on your order.
Posted 7 years ago
“good value excellent product and next day delivery.”
Helpful Report
Posted 7 years ago
Excellent feedback, thank you.
Posted 7 years ago
“Service via the phone was very quick and efficient. The product appears to be of excellent quality and the delivery was very quick. All round a good trader!!!”
Helpful Report
Posted 7 years ago
Thanks for your fantastic review Paul, we hope to welcome you back again soon.
Posted 7 years ago
“Very effective service, placed order and it arrive following morning in staffordshire. Item offered value for money.”
Helpful Report
Posted 7 years ago
Great feedback, thank you and thanks for shopping with Trade Radiators.
Posted 7 years ago
“Completely satisfied with this firm items came quickly. Not installed as yet so will update later”
Helpful Report
Posted 7 years ago
Thanks for the 5 star review, enjoy your new radiator(s).
Posted 7 years ago
“A good product and as described - valves arrived separately and had to call back to get mounting kit sent but good customer service response and kit arrived in a few days”
Helpful Report
Posted 7 years ago
Thanks for your honest and positive review Jerry, we hope to welcome you back again soon.
Posted 7 years ago
“Excellent customer service. I’d ordered a heated towel rail, instead of a radiator. The customer service team placed my order for the correct radiator and arranged collection and delivery for the next day. Radiator arrived as described and looks perfect, can’t wait for it to be installed in our bathroom.”
Helpful Report
Posted 7 years ago
Brilliant feedback, thank you.
Posted 7 years ago
“Really excellent, Website - setting out different options clearly; made selection very straightforward. Good prices and efficient delivery. Would recommend.”
Helpful Report
Posted 7 years ago
Thanks you for your recommendation Linda, we look forward to welcoming you back again soon.
Posted 7 years ago
“Radiator came damaged by courier and although it was reported in the correct time etc, as per the t&c, the matter still hasn't been resolved yet.”
Helpful Report
Posted 7 years ago
We did replace the item for you in a fast and efficient manner which we always strive to do. Enjoy your lovely new towel rail, it's an excellent choice.
Posted 7 years ago
“Excellent delivery great looking product and easy to use web site all at a good price too.”
Helpful Report
Posted 7 years ago
Brilliant feedback, thank you Geoffrey. Julie (Manager)
Posted 7 years ago
“Can't say enough about the great service I have from Trade Radiators. This was my second purchase and true to form I got it wrong. Realised the evening after ordering, called next morning and spoke to the team, no hassle, no worries just changed the order and shipped the right goods (which were with me next morning.....). Big thank you to Amanda in particular for being so patient and making it all happen. Will be sure to be back, and get it right next time :-)”
Helpful Report
Posted 7 years ago
Wonderful to hear you're so happy with our service Paul, that is fantastic! I have personally passed your comments on to Amanda who really appreciated your kind words. We look forward to welcoming you back next time! Julie (Manager)
Posted 7 years ago
“Unbeatable price for my Wentworth towel rail radiator, with very quick free delivery and the valves thrown in for free too.”
Helpful Report
Posted 7 years ago
Thanks for choosing Trade Radiators Gerry and a big thank you for your positive feedback too. Julie (Manager)
Posted 7 years ago
“Excellent product and customer care. Will definitely use again!”
Helpful Report
Posted 7 years ago
Thanks Bridie and especially your mention of our customer care as we really do take pride in that, thank you. Julie (Manager)
Posted 7 years ago
“Brilliant company to deal with. I got my radiator and valves super quickly. I had ordered the wrong valve and they swapped it for the correct one with no fuss. Excellent customer service.”
Helpful Report
Posted 7 years ago
Thank you Nicky for your honest and very positive review, we do hope to welcome you back again in the future.
Posted 7 years ago
“Simple to order. Great service. The new radiator replaced an old one. Easy to install and looks good too.”
Helpful Report
Posted 7 years ago
Fabulous review, thank you Graham, that is great to hear! Julie (Manager)
Posted 7 years ago
“Great price. Radiator was delivered direct from manufacturer but had a manufacturing fault. Trade Radiators arranged a replacement very efficiently. Great customer service!”
Helpful Report
Posted 7 years ago
Thank you for your honest and positive feedback Chris, glad to hear we resolved this for you swiftly and efficiently. Thanks again. Julie (Manager)
Posted 7 years ago
“Arrived promptly and in good condition. The radiator was good quality and great value so a happy customer.”
Helpful Report
Posted 7 years ago
A happy customer makes us happy too John so thank you very much indeed for your review. Julie (Manager)
Posted 7 years ago
“I have ordered numerous radiators from Trade Radiators as we have been renovating our house. The website is easy to use and their products and service has been exceptional.”
Helpful Report
Posted 7 years ago
That is fabulous to hear, thanks for your positive review Shirley. Hope the renovations are all going well for you. Julie (Manager)
Posted 7 years ago
“GOOD QUALITY REASONABLE PRICES QUICK DELIVERY WILL USE AGAIN”
Helpful Report
Posted 7 years ago
Excellent feedback, thanks so much Tim, we look forward to welcoming you back next time. Julie (Manager)
Posted 7 years ago
Trade Radiators is rated 4.7 based on 5,503 reviews