Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,503 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,503 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 3rd October 2026

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Trade Radiators 5 star review on 28th August 2026

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Trade Radiators 5 star review on 10th June 2026

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Trade Radiators 5 star review on 9th June 2026

Trade Radiators 5 star review on 4th June 2026

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Trade Radiators 5 star review on 24th May 2026

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208

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value and prompt delivery.”

Helpful Report

Posted 7 years ago

Great to hear, thanks for your 5 star review Colin, we really appreciate it. Julie (Manager)

Posted 7 years ago

“Good price. Delivery on time.”

Helpful Report

Posted 7 years ago

Thank you for your positive feedback. Julie (Manager)

Posted 7 years ago

“Excellent looking product.. The female threaded hole for the valves leaked slightly after installation. Used plenty of Boss White. Had to tighten quite fiercely to alleviate the problem. Otherwise Very Good. Good Price also and delivery.”

Helpful Report

Posted 7 years ago

Thanks for the 5 star rating David. PTFE tape during installation is usual for the plumber to use and should give you a perfect seal. Any problems please don't hesitate to get in touch as we are here to help. Thanks, Julie (Manager)

Posted 7 years ago

“Excellent service from start to finish,would definitely recommend and use again,5 Stars”

Helpful Report

Posted 7 years ago

Wow, that's a fabulous review, thank you very much indeed Derek! We love to hear from happy customers so thank you and thanks for choosing Trade Radiators. We look forward to welcoming you back next time. Julie (Manager)

Posted 7 years ago

“Delivered on time, seems good quality, however their demand for checking on the doorstop to maintain any warranty for damage in transit is totally unacceptable and having to sign as unchecked when the delivery driver hands you an electronic sign for device.”

Helpful Report

Posted 7 years ago

Thanks for your review, you do actually have 3 working days to check the goods as per our T&Cs giving you plenty of time to open and check the items. I'm glad you're happy with your goods, thanks for shopping with us. Julie (Manager)

Posted 7 years ago

“This review request is too early as there's an unresolved issue I'm waiting on their customer service to respond to me. The three radiators I ordered had all had their packaging badly damaged by the courier,(DX) who ripped one radiator off a hook on the floor of the van - leaving a big gash in the protective packaging and damaging the radiator paintwork. I immediately sent photos of the damage to Trade Radiators, they' responded 5 days ago that they're looking at my issue, but not got back to me since So I can't comment yet on the radiators, but sadly the service and response has been poor, and I'm having issues with anything delivered by DX for my postcode, such that I would have ordered from someone else if I'd known they used DX.”

Helpful Report

Posted 7 years ago

Hi Michele, as you know, we have been waiting for you to get back to us to let us know if any of your items are actually damaged. We received lots and lots of pictures from you, of just packaging/boxes. You still hadn't checked the items so see if there were any actual damages. Packaging doesn't get replaced obviously but damaged goods do of course however we do need to know a) if you do have any damaged items, b) images of the actual radiator damages and c) confirmation of which item(s) are damaged, if any. We look forward to hearing from you. Thanks.

Posted 7 years ago

“Great service and delivery. Great product and looks great. Would defiantly use again and would highly recommend”

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Posted 7 years ago

Thank you for your amazing review, we very much look forward to welcoming you back next time. Julie (Manager)

Posted 7 years ago

“Lovely radiator delivered in 2 days when told it would be 5. Very easy and pleasant transaction.”

Helpful Report

Posted 7 years ago

Fantastic feedback, thank you Steve and thanks for shopping with us. Julie (Manager)

Posted 7 years ago

“We love dealing with this company. The radiators are amazing and look really beautiful. The staff are helpful and delivery is always the very next day. Thank you”

Helpful Report

Posted 7 years ago

What an amazing review, thank you for your kind words Suzannah, we really appreciate it. It's always wonderful for us to hear from our happy customers. Looking forward to welcoming you back next time. Julie (Manager)

Posted 7 years ago

“The item was despatched and delivered just as promised. Can't fault it.”

Helpful Report

Posted 7 years ago

Great to hear, thank you Simon and thanks for choosing Trade Radiators. Julie (Manager)

Posted 7 years ago

“Ordered Sunday and paid for at time of order and noted as 'in stock' but not dispatched until Friday.”

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Posted 7 years ago

“Great service as always !!”

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Posted 7 years ago

Thank you Shaun and a big thank you for your continued custom, we genuinely appreciate it and look forward to welcoming you back next time. Julie (Manager)

Posted 7 years ago

“Excellent service, well made product, well packed. Timely and reasonable delivery.”

Helpful Report

Posted 7 years ago

Thank you for your positive feedback Mike and thank you for shopping with us. Julie (Manager)

Posted 7 years ago

“This is probably my 5 th radiator from this company and really can’t fault the product or service - it’s perfect for my needs and can recommend”

Helpful Report

Posted 7 years ago

That is fantastic to hear Brian, thank you so much for your continued custom, wonderful that you're so happy with our products and service. We are looking forward to welcoming you back next time. Thanks again. Julie (Manager)

Posted 7 years ago

“Be afraid...... Be very afraid, if you try to deal with Julie in "customer services" shocking! Good fast delivery, incorrect dimensions in website, cheap & cheerful. You get what you pay for. Definitely the poorest after sales service of any company I've ever known. Oh. And poor reviews get removed. You have been warned.”

Helpful Report

Posted 7 years ago

We do not remove reviews from genuine customers. The only time we have ever had to remove a review is when the review has been fake and written by some who's never actually been a customer. Removing reviews is extremely rare and not something that easily be done and I can confirm we have only ever actually had to remove reviews from you, repeatedly, over years, using various different email addresses. I genuinely hope you find the professional help you need but it won't be here on a reviews website.

Posted 7 years ago

“Very rapid delivery.”

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Posted 7 years ago

Great that you're so impressed with our next day delivery service, thanks for choosing Trade Radiators. Julie (Manager)

Posted 7 years ago

“You were both prompt and efficient efficient. Very good. However, this is the second review you have requested : it would be well if you sorted it out!”

Helpful Report

Posted 7 years ago

Thanks for your positive feedback. You may have received a review invitation for the product and then one for the company, apologies for the inconvenience. Julie (Manager)

Posted 7 years ago

“Very quick delivery. Exactly as stated. Would use again”

Helpful Report

Posted 7 years ago

Great to hear, thanks for the excellent feedback. Julie (Manager)

Posted 7 years ago

“A towel rail we ordered arrived damaged but we have not been offered a replacement by Trade Radiators due to our plumber opening the packaging 6 working days after delivery as opposed to the 3 days that Trade Radiators stipulate. This was extremely disappointing, and I am sure it is not uncommon for people to not immediately check the contents of deliveries when they are undertaking a significant renovation project. I would not use this company again due to their draconian customer service!”

Helpful Report

Posted 8 years ago

Sorry to hear you are disappointed, the couriers only allow us 3 working days which we do make super clear on our website, our T&Cs which you agreed to when placing the order and we then remind you again on your delivery notification email.

Posted 7 years ago

“Good product a designer rad but instructions were very poor even to getting the drill size wrong for the wall plugs”

Helpful Report

Posted 8 years ago

Thanks for your review Tim, I'm wondering if maybe the wrong instructions were included, if you managed to get sorted that's great, if not a quick call to us and we will have what you need over to you right away. Thanks. Julie (Manager)

Posted 8 years ago

Trade Radiators is rated 4.7 based on 5,503 reviews