Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,065 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,065 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 4th April 2025

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Trade Radiators 5 star review on 3rd April 2025

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Trade Radiators 5 star review on 24th March 2025

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Trade Radiators 5 star review on 21st March 2025

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192

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time we have used Trade Radiators, and again they have not let us down. Very good selection of radiators and next day delivery was perfect. Will definitely use again.”

Helpful Report

Posted 9 months ago

That is absolutely fantastic to hear, thank you for the excellent feedback. We look forward to welcoming you back next time.

Posted 9 months ago

“Great service, radiators arrived within a week and good quality, 👍”

Helpful Report

Posted 9 months ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.

Posted 9 months ago

“Best price offered for an excellent product - order taken quickly and efficiently - the product was delivered in perfect condition, dead on advised time (7 days) and almost to the second - what more can you want...”

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Posted 9 months ago

That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 9 months ago

“Arrived on time exactly as described packaged well, havent been able to fit the radiator as working needs finishing first .”

Helpful Report

Posted 9 months ago

Glad you're happy with your purchase, thank you for shopping with us, we hope to welcome you back again in the future.

Posted 9 months ago

“Not cheap but a quality product delivered promptly.”

Helpful Report

Posted 9 months ago

Glad you're happy with your purchase, thank you for shopping with us, we hope to welcome you back again in the future.

Posted 9 months ago

“Good service Nice rads Delivery guy was very polite and helpful One rad was wrong, however problem sorted straight away, so 5* rating. Rads not fitted yet, but have used them before, do not expecting any issues.”

Helpful Report

Posted 9 months ago

Thank you for your positive feedback Paul, so pleased we were able to rectify this quickly for you. We hope to welcome you back again in the future.

Posted 9 months ago

“Happy with price, quality and service.”

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Posted 9 months ago

Thank you very much for your positive review Gordon!

Posted 9 months ago

“Lovely radiator and great service. Quick delivery even though item was out of stock”

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Posted 9 months ago

Thank you for your positive feedback Elizabeth, we are so pleased you are happy with your purchase!

Posted 9 months ago

“Purchase and delivery was very good. Unfortunately welding on the radiators was quite poor as the mounting points were not welded at true 90 degrees to the radiator. Meaning that they stuck out at odd angles. They still hold the radiator to the wall but it’s not very pleasing to the eye. Bit dissatisfied with that”

Helpful Report

Posted 9 months ago

Thank you for your review. Issues of any kind should always be reported to our Customer Service team ASAP to allow us the opportunity to rectify the matter swiftly. Your items should be 100% perfect and we wouldn't want you to have a product any other way. Please do always let us know if there are any issues with any aspect of your order, we are here to help.

Posted 9 months ago

“Delivery was superb, sorry at moment not fitted as awaiting other work to be completed.”

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Posted 9 months ago

Your 5 star review is greatly appreciated, thank you!

Posted 9 months ago

“Easy to order and came when it should”

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Posted 9 months ago

Thank you for your 5 star review and positive feedback!

Posted 9 months ago

“Excellent customer services”

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Posted 9 months ago

That is wonderful to hear Darren, thank you for your positive review.

Posted 9 months ago

“A outstanding customer service. I had an issue with a heated towel rail I bought a couple of years ago. The woman who dealt with it was extremely knowledgeable and efficient. Would highly recommend them.”

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Posted 9 months ago

Thank you for your great feedback and recommendation. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 9 months ago

“Excellent service. Only slight issue was a bit of damage to the face of one of the rads. Unfortunately I did not spot within the 3 day deadline”

Helpful Report

Posted 9 months ago

Thank you for your review, we are very happy you were pleased with the service. I am sorry to see there is some damage on the radiator, we do encourage/remind you in the dispatch email that goods should be checked within three days in order to allow us to replace the goods for you. If you have any further issues please don't hesitate to contact us. Thank you.

Posted 9 months ago

“Great prices, rapid delivery, quality product. What's not to like?!”

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Posted 9 months ago

We are delighted to hear it! Thank you for your excellent feedback, it is much appreciated.

Posted 9 months ago

“Fantastic product & service…x”

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Posted 9 months ago

Thank you for your 5 star review and positive comments Lesley, we really appreciate it!

Posted 9 months ago

“Great place to buy radiators at a great price , plenty of designs and colours , only place I would go to buy designer radiators .”

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Posted 9 months ago

That’s wonderful to hear and very much appreciated Stafford. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 9 months ago

“Radiator perfect. Very good quality and arrived next day!”

Helpful Report

Posted 9 months ago

We are thrilled you are so happy with your purchase! Thank you for choosing Trade Radiators.

Posted 9 months ago

“Good range of radiators for towels in the bathroom. I wanted electric only and was given good advice by customer service. I ordered 2 items and when only 1 piece as arrived, customer service chased up the remainder. Rads not yet installed so I can't review the purchase itself.”

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Posted 9 months ago

Thank you for your positive review Sally, much appreciated.

Posted 9 months ago

“Came quickly and was well packed. Would use this company again.”

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Posted 9 months ago

We are so pleased to hear this, thank you! We look forward to welcoming you back in the future.

Posted 9 months ago

Trade Radiators is rated 4.7 based on 5,065 reviews