Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,065 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,065 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 4th April 2025

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Trade Radiators 5 star review on 3rd April 2025

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Trade Radiators 5 star review on 24th March 2025

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Trade Radiators 5 star review on 21st March 2025

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192

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was a wide choice of radiators at very reasonable prices. Ordering was straightforward and the items arrived promptly. Overall a very positive experience”

Helpful Report

Posted 9 months ago

Thank you for your 5 star review William, we are so pleased you were happy with the service. We hope to welcome you back again.

Posted 9 months ago

“Excelant sevice came well packed and very quick delivery looks great in my new cloakroom”

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Posted 9 months ago

We are very glad you're happy with your purchase Allen, thank you for shopping with us!

Posted 9 months ago

“Great selection in stock, good pricing, brilliant customer service, and all delivered when they say it will be. Sadly a very rare combination, well done to the team. Having used you a few times now, I thought it only right to let others know what a great job you do. Thank you. Steve W”

Helpful Report

Posted 9 months ago

That’s amazing to hear and very much appreciated Steve, thank you. We are a small business/team here at Trade Radiators so this really means a lot to us. Looking forward to welcoming you back again the future.

Posted 9 months ago

“Beautiful radiators. Well packed and delivered with good communication. Would recommend.”

Helpful Report

Posted 9 months ago

We are thrilled you are so pleased with your new radiators! Thank you for your positive review and recommendation, this is much appreciated.

Posted 9 months ago

“Great service and good products at reasonable prices”

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Posted 9 months ago

Thank you for your 5 star review Leonie, we are so pleased you were happy with the products and service provided!

Posted 9 months ago

“Not installed yet , but looks great - arrived promptly - fittings came first. Thanks”

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Posted 10 months ago

Thank you for your positive review Simon!

Posted 9 months ago

“I've only just purchased the radiators so I can't comment on performance but I'm pleased with the quality and the service also value for money”

Helpful Report

Posted 10 months ago

We are delighted you are pleased with the quality and service, your 5 star review is very much appreciated, thank you!

Posted 9 months ago

“Sent wrong item. Replacement and pick up 24hrs later. Very efficient customer service”

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Posted 10 months ago

That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 10 months ago

“Radiators fitted today and look great.”

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Posted 10 months ago

That is great to hear, thank you for the fantastic review.

Posted 10 months ago

“The radiator arrived quickly and well packaged and was checked,there was no damage.When we came to fit the radiator four weeks later ,as it was part of a project,we found out of the four connections only three had seals in them.This was obviously a manufacturing fault which necessitated us having to ring around for a plumber who had a seal as we were having a carpet fitted on the Monday morning.This caused us a big headache.”

Helpful Report

Posted 10 months ago

Thank you for the 5 star review. If anything like that arises again please do contact us straight away and we can get the part sent straight out to you.

Posted 10 months ago

“Good service, done over phone.”

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Posted 10 months ago

Thank you very much for the positive review and excellent feedback!

Posted 10 months ago

“Excellent communication and service, could not fault them, very quick to reply to queries, would not hesitate to reccomend. Will be using them again shortly myself. Abundance of choice, good pricing.”

Helpful Report

Posted 10 months ago

That is absolutely fantastic to hear, thank you for the excellent feedback. We look forward to welcoming you back next time.

Posted 10 months ago

“Super quick delivery, very efficient.”

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Posted 10 months ago

That is great to hear, thank you for the fantastic review.

Posted 10 months ago

“It’s still to be installed but the customer services went above and beyond”

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Posted 10 months ago

That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 10 months ago

“Excellent products excellent service and most of all excellent prices.”

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Posted 10 months ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.

Posted 10 months ago

“Lovely, stylish radiators Packaging dented on delivery, luckily did not damage radiators”

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Posted 10 months ago

Thank you very much for the positive review and feedback!

Posted 10 months ago

“Great service as ever. Thanks”

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Posted 10 months ago

That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 10 months ago

“Can't fault the service. All interactions with these people were a pleasure.”

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Posted 10 months ago

That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 10 months ago

“All very reasonable and a good delivery. Fitted and working.”

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Posted 10 months ago

Thank you very much for the positive review and excellent feedback!

Posted 10 months ago

“So we had a couple of issues with the radiators, DHL had delivered to completely the wrong address but luckily we found it and the radiator arrive with some scratches and sticky bits on it. I emailed the queries in and logged these issues and within 1 hour a lovely lady called Amanda contacted me back straight away to solve both of these issues and we was refunded within the next hour. Unfortunatley we couldn't wait for a replacement as required today but she was very efficient and helpful”

Helpful Report

Posted 10 months ago

Thank you for the lovely review! I am sorry you experienced some issues but I am glad we managed to get them resolved for you! I will pass the comments back to Amanda to, thanks again!

Posted 10 months ago

Trade Radiators is rated 4.7 based on 5,065 reviews