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Trade Radiators Reviews

4.7 Rating 5,493 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,493 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Very pleased , fast delivery”
Helpful Report
Posted 1 year ago
Thank you for your wonderful 5-star review, Nigel! We're delighted to know that you were pleased with our fast delivery. Your satisfaction means a lot to us, and we’re always here to help! Best wishes, Kim Brines
Posted 1 year ago
“Brilliant customer service. Quality product”
Helpful Report
Posted 1 year ago
Thank you for your fantastic 5-star review, John! We're thrilled to hear that you experienced brilliant customer service and are enjoying the quality of our product. Your satisfaction is our top priority, and we’re always here to help you with anything you need. Best wishes, Kim Brines
Posted 1 year ago
“This is the third radiator I have ordered from Trade radiators and once again the service and communication was spot on. Very happy with the service and the quality of each product. Thank you!”
Helpful Report
Posted 1 year ago
Thank you for your amazing 5-star review, Lee! We’re so glad to hear that this is your third order with us and that our service and communication continue to meet your expectations. It’s always wonderful to know that you are happy with the quality of our products. If you need anything in the future, please don’t hesitate to get in touch. Best wishes, Kim Brines
Posted 1 year ago
“Good communication arrived safely and on time”
Helpful Report
Posted 1 year ago
Thank you for your excellent 5-star review, Verified! We’re so pleased to hear that you appreciated our communication and that your order arrived safely and on time. Your satisfaction is what we strive for, and we’re always here to assist you with anything you may need. Best wishes, Kim Brines
Posted 1 year ago
“Easy to order, efficient delivery great radiators, thank you”
Helpful Report
Posted 1 year ago
Thank you for your wonderful 5-star review, Verified! We’re delighted to hear that you found the ordering process easy and that your delivery was efficient. It means a lot to us that you’re happy with your radiators! If you have any further questions or need assistance, don’t hesitate to reach out. We're here for you! Best wishes, Kim Brines
Posted 1 year ago
“Product delivered on time and looks good.”
Helpful Report
Posted 1 year ago
Thank you for your fantastic 5-star review, Verified! We’re thrilled to hear that your product was delivered on time and that it looks great! Your satisfaction is our priority, and we appreciate your feedback. If you need anything else, don’t hesitate to reach out. We're here to help! Best wishes, Kim Brines
Posted 1 year ago
“Great service! Very quick.”
Helpful Report
Posted 1 year ago
Thank you for your fantastic 5-star review, Alexis! We're so glad to hear that you experienced great service and quick delivery. Your satisfaction is our priority, and your feedback truly makes our day! If you need anything else, feel free to reach out. We're here to help! Best wishes, Kim Brines
Posted 1 year ago
“Good product great price...nice valves”
Helpful Report
Posted 1 year ago
Thank you for your amazing 5-star review, Verified! We're delighted that you're happy with our product and the great price. It's always a bonus to hear that our valves are a hit too! If you ever need anything else or have questions, just let us know. We're here to help! Best wishes, Kim Brines
Posted 1 year ago
“Excellent seller. Item as advertised, well packaged and delivered when advised. Will definitely use again.”
Helpful Report
Posted 1 year ago
Thank you so much for your wonderful 5-star review, K! We're delighted to hear that you had a great experience with us and that your item arrived as promised and well packaged. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Best wishes, Kim Brines
Posted 1 year ago
“Very pleased with our purchase. Delivery was very quick and efficient. .Everyone comments on it.”
Trade Radiators 5 star review on 12th March 2025
Helpful Report
Posted 1 year ago
Thank you for your fantastic 5-star review, Eileen! We're thrilled to hear that you're pleased with your purchase and that the delivery was quick and efficient. It's wonderful to know that everyone is commenting on it! If you ever need assistance or have any questions, don’t hesitate to reach out. We're always here to help! Best wishes, Kim Brines
Posted 1 year ago
“It was out of stock at the time of ordering, but as soon as it was in it was sent out within 10 days of being first notified it was out of stock”
Trade Radiators 5 star review on 12th March 2025
Helpful Report
Posted 1 year ago
Thank you for your excellent 5-star review, Linda! We appreciate your understanding regarding the stock situation and are thrilled to hear that your order was dispatched promptly once available. If you have any further questions or need assistance down the line, please feel free to reach out. We're always here to help! Best wishes, Kim Brines
Posted 1 year ago
“Very impressed but so much on delivery. Window of 9am to 6pm too much with them saying you MIGHT get a better idea of time on the day am hr before!! The delivery driver did phone, opened the back of the van and my delivery wasn't there!! It came on another truck in the afternoon. That said, everyone I've dealt with have been great👍”
Helpful Report
Posted 1 year ago
Thank you for your thoughtful 4-star review! We're glad to hear that you were impressed with our service and the team you've interacted with. We understand that the delivery window can be frustrating, and we truly appreciate your patience during the process. Your feedback is invaluable, and we’ll certainly take it on board to improve our delivery experience in the future. If you need any assistance or have any questions, please don’t hesitate to reach out. Best wishes, Kim Brines
Posted 1 year ago
“Really quick delivery. Good product”
Helpful Report
Posted 1 year ago
Thank you for your fantastic 5-star review! We're delighted to hear that you experienced quick delivery and are pleased with the product. Your satisfaction means a lot to us! If you have any questions or need further assistance, please don't hesitate to get in touch. Best wishes, Kim Brines
Posted 1 year ago
“I ordered a rad, valves and pipe covers in a single order. The rad arrived in there van but not the valves & covers. Much tooing & froing and it took another 5 days to receive the other parts. Missed my plumbers appointment because of this. I appreciate this was partly down to the courier but what was unpleasant was Trade Rad staff not returning my phone call, being casual about my plight. Poor customer service. I will need more rads in future so will go elsewhere.”
Helpful Report
Posted 1 year ago
Thank you for your feedback. We sincerely apologise for the delay in delivering the valves and pipe covers. Your radiator was coming from a different warehouse with a different courier. You contacted us on the Friday afternoon to advise you had not received the valves and pipe sleeves, we raised an investigation with the courier straight away. Unfortunately we are not open at the weekend but we called you back first thing on Monday morning but you did not answer so we sent you an email straight away. We do advise not to book in any tradesmen until you have the goods in your possession incase there are any delays or any issues with the products. Apologies again for any inconvenience caused. If you require any assistance in the future please do not hesitate to reach out. Kim Brines
Posted 1 year ago
“Very competitive price good quality product Arrived promptly and on time”
Helpful Report
Posted 1 year ago
Thank you for your fantastic 5-star review! We’re delighted to hear that you found our prices competitive and the product to be of good quality. It’s great to know that everything arrived promptly and on time. Should you have any questions or need assistance in the future, feel free to reach out. We're always here to help! Best wishes, Kim Brines
Posted 1 year ago
“Good options and offers, delivery went as planned. Good communication and customer service when I had queries about the products. Thank you!”
Helpful Report
Posted 1 year ago
Thank you for your wonderful 5-star review! We're so glad to hear that you found our options appealing and that the delivery met your expectations. It's fantastic that our team was able to assist you with your queries too. If you need anything else in the future or have more questions, please don’t hesitate to get in touch. We're always here to help! Best wishes, Kim Brines
Posted 1 year ago
“Really pleased with our radiators. Quick delivery 🚚”
Helpful Report
Posted 1 year ago
Thank you for your amazing 5-star review! We're so pleased to hear that you're happy with your radiators and that the delivery was quick. Your satisfaction means the world to us! If you need any further assistance or have questions in the future, feel free to reach out. We're always here to help! Best wishes, Kim Brines
Posted 1 year ago
“I purchased online thus I didn't have any interaction with anyone at Trade Radiators”
Helpful Report
Posted 1 year ago
Thank you for your 4-star review, Stewart! We're pleased to hear that your online purchase experience went smoothly. If you have any questions or need assistance in the future, don't hesitate to reach out. We're always here to help! Best wishes, Kim Brines
Posted 1 year ago
“I wish every online retailer were like this. Wide range, keen prices, swift delivery. And someone calls to ask what day you'll be in. Doesn't sound that hard really, but how often does it happen? Thoroughly recommended, will be my go-to next time I need radiators. Well done.”
Helpful Report
Posted 1 year ago
Thank you so much for your fantastic 5-star review! We truly appreciate your kind words about our wide range, competitive prices, and swift delivery. It’s great to know that our team’s proactive communication makes a positive difference. We’re thrilled to be your go-to for radiators, and we look forward to assisting you again in the future! Best wishes, Kim Brines
Posted 1 year ago
“Excellent service. Fast and efficient and very helpful.”
Helpful Report
Posted 1 year ago
Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service fast, efficient, and helpful. Your satisfaction is our top priority! If you have any questions or need assistance down the line, don’t hesitate to get in touch. We're always here to help! Best wishes, Kim Brines
Posted 1 year ago
Trade Radiators is rated 4.7 based on 5,493 reviews