Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,225 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,225 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 11th October 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prompt service, the second time I’ve bought stuff and still in the ball.”

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Posted 6 years ago

Thanks Richard, it's great to hear that you're so happy with your purchase.

Posted 6 years ago

“Super service and a great helpline.”

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Posted 6 years ago

Thanks, we really appreciate your positive review.

Posted 6 years ago

“Quick and efficient delivery of what looks like a good product”

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Posted 6 years ago

Brilliant feedback, thank you, we look forward to welcoming you back next time.

Posted 6 years ago

“Fast service ordered radiator came in less then 24 hours excellent service would recommend this company”

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Posted 6 years ago

Brilliant feedback, thank you Kevin, we look forward to welcoming you back next time.

Posted 6 years ago

“Excellent quality and delivery”

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Posted 6 years ago

Great to hear you're happy with the quality and service, thanks for reviewing your purchase.

Posted 6 years ago

“Great service. Easy to use and prompt delivery.”

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Posted 6 years ago

Great to hear, thanks for your positive review.

Posted 6 years ago

“Thanks ever so much the towel radiator supplied is just as described and looks amazing fitted! Delivery was just as advised and I will definitely be using you for my future needs.”

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Posted 6 years ago

That is really helpful and positive feedback Emma, thanks for taking the time to review your experience, we hope to welcome you back again soon.

Posted 6 years ago

“Would definitely use again first class”

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Posted 6 years ago

That's great to hear Elaine, thank you for your review and for shopping with Trade Radiators.

Posted 6 years ago

“Very quick free delivery with a good price for the radiator, the radiator was well packed so no damage could occur”

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Posted 6 years ago

Thank you for your superb review!

Posted 6 years ago

“Radiators arrived in excellent condition well packaged but I waited in all day then I received a phone call at 6:30 pm saying they couldn't deliver till the next morning. Waisted a whole day.”

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Posted 6 years ago

Thanks for your review , fantastic to hear that you were so happy with your radiator. Sorry you seem to have had a less than satisfactory experience with the courier.

Posted 6 years ago

“We were amazed at how quickly the radiator arrived (next day I think!). It fits perfectly in the space, looks very stylish and pumps out the heat. Very pleased, thank you!”

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Posted 6 years ago

Thank you for your great review that is just brilliant to hear, we look forward to welcoming you back again soon.

Posted 6 years ago

“I recently purchased two 1600x400 column rads. One was packed well and all the contents were in there. One had clearly been repacked, double tape on the box, top rad bleed screw were fitted, only half the quantity of fixings and the rubber inserts for the brackets were cut too short to be of any use. Not very good final inspection or quality control.”

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Posted 6 years ago

Thanks for reviewing your purchase. You hadn't contacted us to let us know there were any issues, what you have described may have happened in transit. As soon as customers make us aware of any problems of any kind we rectify straight away. We understand that you didn't need any replacement parts and happily installed the radiator which is great but in future please don't hesitate to contact us as we are here to help. Thank you.

Posted 5 years ago

“Good website. Easy to deal with on the phone. Fast, free delivery. Delighted.”

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Posted 6 years ago

Thank you very much indeed, it's wonderful to hear you've been so pleased with your radiators and our service too. We look forward to welcoming you back again next time.

Posted 6 years ago

“Good quality radiator”

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Posted 6 years ago

Thank you for your 5 star review and positive feedback.

Posted 6 years ago

“Quick and painless online oprdering of rads, what more could you ask for. Rad arrived as advised and well packaged. Was my first time buying from TradeRadiators, but very impressed. Will defintely keep this company in mind for any future rad purchases.”

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Posted 6 years ago

Thank you very much for your positive and helpful review Brook, we really appreciate it and look forward to welcoming you back in the future.

Posted 6 years ago

“I always use Trade Radiators for any radiators/towel radiators that we need. Easy to find the product you need and the information about it is very clear. Delivery is fast.”

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Posted 6 years ago

Thank you very much for your wonderful review Amy, it's wonderful to hear you've been so pleased with your radiators and our service too. We look forward to welcoming you back again next time.

Posted 6 years ago

“Good company to purchase from, good value, fast free delivery and the radiator was well wrapped and protected arriving in very good condition. Happy customer Paul”

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Posted 6 years ago

Fantastic to hear you're so pleased with our products, service and delivery, an excellent review, thank you!

Posted 6 years ago

“I rate good and not very good due to, the radiator arrived when they said it would BUT the office told me to check it was ok before I signed for it but as it was a courier and not from the store he did not have time to wait for me to check it so I had to accept it. When the plumber arrived he found a small chip on the enamel which i let go as he was there and as it was down on the left had corner you cannot notice it, but its still a chip. It would have been too must hassle to re arrange the plumber and to return it, at probably my expense. :-(”

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Posted 6 years ago

Thanks for your review Kaye. I had a look at your order and you haven't contacted us to let us know there were any issues with the radiator as we would have resolved this quickly for you. Now that you have had this installed we would be more than happy to send you touch up paint for this, If you would like us to arrange this please contact our customer service team who will assist you.

Posted 6 years ago

“The courier didn’t deliver and said they had. I had to call on a daily basis from that day til the middle of week following to make sure my order was delivered.”

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Posted 6 years ago

Thanks for your review. I am very sorry you had a negative experience with DX couriers, this is not our usual standard of service at all. Please accept our sincere apologies.

Posted 6 years ago

“Excellent service at all stages.Radiator arrived on time and was exactly as described.Highly recommend this organisation.”

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Posted 6 years ago

Excellent feedback, thank you Alex, great to hear that you're so pleased with your purchase.

Posted 6 years ago

Trade Radiators is rated 4.7 based on 5,225 reviews