Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,225 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,225 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 11th October 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time in good condition”

Helpful Report

Posted 6 years ago

We're pleased to hear you are impressed with our delivery process, thanks for the 5 star review Amber.

Posted 6 years ago

“Website has good amount of information for me to choose the best radiator for my needs. Unfortunately the radiator had been damaged and the customer support were great by providing a replacement radiator next day. This time second one was in good condition. Happy to use this company again.”

Helpful Report

Posted 6 years ago

Thank you for your helpful and positive review Jayantkumar, it's great to hear that we resolved this for you right away and you were so happy with our service. We look forward to welcoming you back next time.

Posted 6 years ago

“Great radiator, fast delivery. Let down by lack of info in the instructions. No full size for supplied fixings, then when I called and asked, I was given the wrong information. I was told 8mm, was actually 10mm.”

Helpful Report

Posted 6 years ago

Glad you're happy with your radiator Warren, if there's anything we can help with please do speak with our Customer Service team on 0141 225 0430. Thank you.

Posted 6 years ago

“Very pleased with the look of the radiator & fits the space brilliantly. Heating system not fully installed yet so can't really judge performance. Very pleased with prompt delivery”

Helpful Report

Posted 6 years ago

Thank you for the positive feedback Judy, we are sure you'll be over the moon with your lovely new radiators too.

Posted 6 years ago

“Very quick delivery, prompt service. Product looks good but not fitted at time of writing review.”

Helpful Report

Posted 6 years ago

Thanks for the 5 star review, we're delighted that you're so happy with our service and product so far and we're sure you'll enjoy your fantastic new radiator with the colder weather coming in.

Posted 6 years ago

“Radiator was every bit as good as we hoped and was delivered promptly and in good condition.”

Helpful Report

Posted 6 years ago

Thank you for the excellent feedback, enjoy your new radiator!

Posted 6 years ago

“Was able to quickly locate the stylish radiators we wanted. Delivery was very prompt.”

Helpful Report

Posted 6 years ago

That's great positive feedback, thank you and thanks for choosing Trade Radiators.

Posted 6 years ago

“Radiator looks amazing, unfortunately it has not been fitted yet as it didn’t arrive the next day even thou the email advised it would”

Helpful Report

Posted 6 years ago

Thanks for your review Paul and apologies that there seems to have been a slight delay with the courier. The order was dispatched by us for next day delivery and we didn't hear from you regarding any issues, so apologies again. Enjoy your amazing new radiator and thanks for shopping with us.

Posted 6 years ago

“Great product choices and value for money. I bought traditional style bathroom radiator/towel rails which were a very good price but even better, when they arrived (Quick delivery as well) they were lovely quality so I didn’t feel in any way I had been compromised. My builder is so impressed he is going to recommend them to his clients! The customer service is first class, nothing is a problem. Great to deal with. Thank you”

Helpful Report

Posted 6 years ago

What wonderful feedback Lucy, thank you very much for such a fantastic review. A happy customer makes us very happy too so thank you, we look forward to welcoming you back again soon.

Posted 6 years ago

“First class”

Helpful Report

Posted 6 years ago

Thank you for the 5 star rating and positive feedback!

Posted 6 years ago

“Unbeatable value for money & a huge range of products when you put this together with the free delivery you really won't find better”

Helpful Report

Posted 6 years ago

That's a first class recommendation and helpful too, thank you and thanks for choosing Trade Radiators.

Posted 6 years ago

“Wouldn’t match their own price from a few weeks before then offered an insulting discount of about £80 on a £1400 order so i bought else where for £500 less”

Helpful Report

Posted 6 years ago

On investigation we can see that we did put a discounted quote together for you but you didn't get back to us to discuss any further. It wasn't a price match you were looking for it was an old discount that was no longer live and unfortunately we cannot apply old discounts to new orders, we do always strive to get our customers the best possible deal but you didn't come back to us so we were unable to help any further.

Posted 6 years ago

“Very efficient service, although the courier company used were a day late in delivering the radiators.”

Helpful Report

Posted 6 years ago

Thank you for the feedback William and apologies there was a slight delay with the courier delivery.

Posted 6 years ago

“I would not hesitate in using trade radiators again.And would like to extend Yasmin a personal thankyou for her help..”

Helpful Report

Posted 6 years ago

That is excellent to hear, thank you Peter, this has been passed on to Yasmin in person. We look forward to welcoming you back next time.

Posted 6 years ago

“Great value radiators, great variety and designs. Ordered all of mine through Trade Radiators and very happy with the product and service. Thank you!”

Helpful Report

Posted 6 years ago

Thank you for the fantastic recommendation, we are delighted that you're so happy and look forward to welcoming you back again in the future.

Posted 6 years ago

“Great web site Great service Fast delivery”

Helpful Report

Posted 6 years ago

Super feedback Chris, thanks for choosing Trade Radiators.

Posted 6 years ago

“Appers to be well made and as described at a fair price.”

Helpful Report

Posted 6 years ago

Thank you for the positive feedback Gareth.

Posted 6 years ago

“not fitted radiator yet but it looks good and arrived really quickly!”

Helpful Report

Posted 6 years ago

Great to hear, thank you Sandra, enjoy your fab new radiator!

Posted 6 years ago

“Very good service”

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Posted 6 years ago

Thanks for your 5 star review of your purchase with Trade Radiators.

Posted 6 years ago

“Very well packaged, good looking radiator,”

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Posted 6 years ago

Fantastic to hear, thanks Christopher for your 5 star review, we hope to welcome you back soon.

Posted 6 years ago

Trade Radiators is rated 4.7 based on 5,225 reviews