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Trade Radiators Reviews

4.7 Rating 5,441 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,441 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

206
Anonymous
Anonymous  // 01/01/2019
Great service fast flexible friendly people. Defo will deal with these guys again, thank you.
Helpful Report
Posted 6 years ago
That's a fabulous recommendation Anthony, thank you, we genuinely appreciate your brilliant feedback!
Posted 6 years ago
Trade Radiators is a fantastic company. Always my first option as quality, price and products are really great. Not the cheapest but by far the best. Prompt delivery and great after sales service. Highly recommended.
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Posted 6 years ago
Thank you for your fabulous recommendation Nick and for your continued custom/support over the years, as a small business it genuinely means a lot to our little team, thank you! Looking forward to welcoming you back again next time. :-)
Posted 6 years ago
Great choice and prices with quick free delivery
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Posted 6 years ago
Thank you David, we really appreciate your feedback and hope to welcome you back again soon.
Posted 6 years ago
Delivery as advised, product looks fine although not fitted yet
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Posted 6 years ago
Thanks for your review John, we are sure you'll be delighted with your new radiator. Thanks for shopping with us.
Posted 6 years ago
Great service, great value and an amazing product
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Posted 6 years ago
Wow, that is a wonderful review Nick, we are delighted that you're so impressed shopping with Trade Radiators. Thanks again!
Posted 6 years ago
Excellent quality
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Posted 6 years ago
Thank you John, that's super feedback!
Posted 6 years ago
Excellent website. Good prices. Delivered quickly. Recommended
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Posted 6 years ago
Thank you very much for the excellent recommendation Adrian, we really appreciate that.
Posted 6 years ago
Great price, great quality and arrived in no time at all. As a plumbing and heating engineer I’m really impressed with this company and will be certain to use them more often. Scott
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Posted 6 years ago
That's brilliant to hear, thank you Scott, that means a lot, especially coming from a professional such as yourself as you will most certainly know your stuff! We very much look forward to welcoming you back again soon.
Posted 6 years ago
Service was fantastic would definitely recommend them.
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Posted 6 years ago
Thank you for the super recommendation, we're delighted that you have been so happy shopping with Trade Radiators and hope to welcome you back again in the future.
Posted 6 years ago
Terrible service placed order on the 19th December and got a delivery date of the 10th of January only for it to be cancelled on the 9th of January and told it wouldn’t be until the 14th
Helpful Report
Posted 6 years ago
You were aware that the order would not be dispatched until January due to the festive period and part of your order not being available for same day dispatch. You asked us to arrange delivery for 10th January which we did and, as you are aware, DX Couriers failed to inform us that they were unable to do next day delivery on your order due to your address being in a remote location therefore the soonest they could deliver was the 14th which you refused. Your order has now been cancelled and refunded as per your instructions. Apologies again for the inconvenience. ***Please note that we have a zero tolerance policy for aggravated and abusive behaviour towards our staff ***
Posted 6 years ago
Bought three cast iron radiators without tool as plumber said he had one. When he arrived on site he found it different and so had to order one on sale or return. The tool arrived following morning and plumber go on with job. Excellent and rapid response without any pushback. Appreciated. I would recommend Trade Radiators.
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Posted 6 years ago
Thanks for the excellent recommendation, we really appreciate it and hope to welcome you back again in the future.
Posted 6 years ago
Customer Service was excellent from they moment I made enquiries regarding three radiators I was intending to purchase through to after sales service - it was perfect. There are few occasions when I write reviews but Trade Radiators deserved putting pen to paper. I had looked at a number of suppliers and Trade Radiators were one of the cheapest ( I don't always go for cheapest as I believe you pay for what you get). However they offered a fast turnaround which I needed so went with them. They communicated the delivery times, and the radiators arrived on specified time. The product is great. I had one problem which was one valve had been damaged in transit but a replacement arrived the day after emailing them. I would certainly recommend them.
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Posted 6 years ago
Thank you for your super helpful review, what a wonderful recommendation! As a small team here at Trade Radiators we genuinely appreciate your comments, it means a lot and we will very much look forward to welcoming you back again in the future! Thank you so much!
Posted 6 years ago
Excellent service from this company. Radiator delivered as promised, looks great and very happy with the price.
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Posted 6 years ago
Thanks for your fantastic review Brian and thank you for choosing Trade Radiators.
Posted 6 years ago
Very fast response and the product was exactly as described.
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Posted 6 years ago
Great to hear that you're happy Jason, thanks for shopping with us.
Posted 6 years ago
Great service thank you
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Posted 6 years ago
Brilliant to hear, thanks Paul, we hope to welcome you back again in the future.
Posted 6 years ago
Radiator is fine, looks great and easy to fit. However dismayed at delivery service, whereby radiator was just left at my front door, on pallet. No knock on door or delivery note put through letter box- shocking!
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Posted 6 years ago
Thanks for your review Andrew. Apologies that the courier left the pallet, this is unusual and we can only imagine that this has been due to the delivery being near Christmas when the couriers are particularly busy but still no excuse, we have passed your comments on to the courier company. Glad you're so happy with your radiator though.
Posted 6 years ago
Great product. Not the cheapest but you get what you pay for. Excellent
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Posted 6 years ago
Thanks for your review David, great to hear you're so happy with your purchase, thanks for shopping with us.
Posted 6 years ago
Just what I needed for a small but high ceiling kitchen, H750 mm x W40mm. It is good, serves the purpose, got with some discount. Thank you
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Posted 6 years ago
Thanks Monika, we're delighted you're so happy with your purchase.
Posted 6 years ago
Good communication and service Towel rail looks good and reasonably priced However one valve arrived with broken top -still works and not worth hassle of sending for replacement but annoying nevertheless
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Posted 6 years ago
Thanks for your review Wyn. Any damaged or faulty items are immediately replaced, please contact our Customer Service team on 0141 225 0430 who will sort this out right away for you.
Posted 6 years ago
Used before with no problems.
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Posted 6 years ago
Thanks for your 5 star review Dave and thank you for your continued custom, we genuinely appreciate it and look forward to welcoming you back next time.
Posted 6 years ago
Trade Radiators is rated 4.7 based on 5,441 reviews