Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,225 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,225 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Tell us how Trade Radiators made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trade Radiators 5 star review on 11th October 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered two radiators on Friday and they arrived by mid morning on Monday. Good quality and price.”

Helpful Report

Posted 6 years ago

Thank you for your positive feedback Julie.

Posted 5 years ago

“Amazing customer service! Trade Radiators answer the phone straight away and are always ready to help solve any problems. Moreover, every time I rang, the person who answered the phone was able to help me. Perfect if you are busy! I had to ring several times in one week due to misunderstandings between myself and our builder and return and reorder items. Trade Radiators made it so simple. Next day delivery and pick up courier service. We're really thrilled with the quality of the radiators and couldn't recommend them more highly.”

Helpful Report

Posted 6 years ago

Thank you for your helpful and super positive review! We do pride ourselves in our customer service so it means a lot to us to read your comments, thanks for taking the time to share your experience of shopping with Trade Radiators.

Posted 5 years ago

“Arrived next day delivery. Well protected in boxes. Pleased with purchases.”

Helpful Report

Posted 6 years ago

So great that you're pleased, thanks for reviewing your purchase from Trade Radiators.

Posted 5 years ago

“The radiators were fab, but we waited in all day Friday as per the delivery slot, with the radiators instead coming on Monday when we were at work.”

Helpful Report

Posted 6 years ago

Glad you're happy with your radiators Nicholas. Our apologies that the delivery was delayed by a day.

Posted 5 years ago

“I was new to Trade Radiators, however I found the system easy to work, the radiators were delivered on time and in good order, I ordered column radiators, they cam without any instruction , i.e. flow direction, however their was a small sticker on one side, we assumed that was the flow in, and were rewarded with a hot radiator, my only negative would be the no instructions, the radiators are lovely and look fantastic, my negative is a very simple fix. thanks KT”

Helpful Report

Posted 6 years ago

Thanks for your review Karl, if you every need anything a quick call to our Customer Service team will sort you out right away. Thanks.

Posted 5 years ago

“There was a bit of a glitch with delivery but the radiators look really good. Not in yet but they were happy to take back a radiator that didn't fit the bill, and without charging for transport too. Top marks.”

Helpful Report

Posted 6 years ago

Thanks for your positive and helpful review, glad we were able to help.

Posted 5 years ago

Thanks for your helpful review, great to hear you were so pleased with our Customer Service. Thank you.

Posted 5 years ago

“nice radiator, reasonable price quick delivery, what's not to like”

Helpful Report

Posted 6 years ago

That's great to hear, thanks for your positive review!!

Posted 5 years ago

“This was the only place I could find the right size for my kitchen. Good price, well packaged, prompt delivery, complete with valves.”

Helpful Report

Posted 6 years ago

Sounds absolutely perfect, we're so glad we could help, thanks for shopping with us.

Posted 6 years ago

“Really quick delivery. Ordered in the afternoon and still got the item the next day. Excellent service many thanks”

Helpful Report

Posted 6 years ago

Fantastic to hear you've been so happy with your purchase and our service, thank you very much and thanks for choosing Trade Radiators.

Posted 6 years ago

“Great service. Rads turned up in two workings days.”

Helpful Report

Posted 6 years ago

Super that you're so happy with our service Paul, thank you for the positive review.

Posted 6 years ago

“Great company. The radiators look fantastic, delivery was prompt. Amanda was very helpful and answered all of my questions. Would definitely use them again for my next renovation project.”

Helpful Report

Posted 6 years ago

What excellent feedback, thank you very much indeed and thank you for shopping with Trade Radiators.

Posted 6 years ago

“my third time of ordering radiators. Clear helpful website On time deliveries Goods always arrived well packed and in good condition”

Helpful Report

Posted 6 years ago

Thank you for your positive and helpful feedback and especially for being a continued customer of Trade Radiators, we genuinely appreciate it and look forward to welcoming you back next time.

Posted 6 years ago

“Great variety,quality & price. Delivered next day. Excellent service.”

Helpful Report

Posted 6 years ago

Great feedback Bernie, thank you very much indeed and thank you for shopping with us.

Posted 6 years ago

“Quick and efficient.”

Helpful Report

Posted 6 years ago

Thank you for your positive review, enjoy your new radiator.

Posted 6 years ago

“Service excellent and packaged well”

Helpful Report

Posted 6 years ago

Thanks Trevor, great to hear you're so pleased with your Trade Radiators purchase.

Posted 6 years ago

“As described, delivered on time.”

Helpful Report

Posted 6 years ago

Thanks for the positive review and rating Paul.

Posted 6 years ago

“Delivery on time, radiator as described and seen on website. Thank you. Happy with the purchase, definitely will come back.”

Helpful Report

Posted 6 years ago

Delighted to hear you're so happy with your purchase, thank you, we look forward to welcoming you back again soon.

Posted 6 years ago

“Good prices and nice quality radiators. Excellent delivery service”

Helpful Report

Posted 6 years ago

That's super feedback, thank you Richie and thanks for choosing Trade Radiators.

Posted 6 years ago

“Nice radiator, well packaged and quickly delivered.”

Helpful Report

Posted 6 years ago

Thanks for the positive review, enjoy your new radiator.

Posted 6 years ago

Brilliant and thank you for the feedback.

Posted 6 years ago

“Verry good radiators but I'm disappointed because I buyd that 1 with cash back program and I didn't received nothing back from u!”

Helpful Report

Posted 6 years ago

If you purchased though a cash back site you would need to contact them directly and they will be able to help. Great to hear you're happy with your new radiators, thank you Radu.

Posted 6 years ago

Trade Radiators is rated 4.7 based on 5,225 reviews