Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,311 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Tell us how Trade Radiators made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trade Radiators 5 star review on 2nd February 2026

J B

Trade Radiators 5 star review on 3rd January 2026

Trade Radiators 5 star review on 19th December 2025

V Customer

Trade Radiators 5 star review on 14th December 2025

V Customer

192

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent choice, good descriptions of sizes, including depth from wall etc, fast delivery, rads look fab!”

Helpful Report

Posted 6 years ago

Sounds brilliant Heidi, thanks for reviewing your purchase.

Posted 6 years ago

“Lovely rad, turned up next day. Thank you.”

Helpful Report

Posted 6 years ago

Fantastic, thanks for the top review Andrew.

Posted 6 years ago

“Well packaged items arrived in a few days from ordering. Pleased with the quality of the radiators. Will buy again from Trade Radiators.”

Helpful Report

Posted 6 years ago

Thank you, we look forward to welcoming you back next time.

Posted 6 years ago

“Good advice from an online customer services representative. Very pleased with the product”

Helpful Report

Posted 6 years ago

Thank you very much Jane, we are over the moon you've been happy with our service and product.

Posted 6 years ago

Glad you're happy with our service and products Jane, wonderful to hear, thank you!

Posted 6 years ago

“The radiator was good quality, packaged really well, and arrived quickly. Overall I was impressed with the service. Thank you.”

Helpful Report

Posted 6 years ago

We are happy that you're so impressed Mark, thank you for taking the time to review your purchase.

Posted 6 years ago

“Not had the radiator installed yet but it looks fine, was a competitive price and delivery was very prompt. Thank you”

Helpful Report

Posted 6 years ago

Thanks Jamie, enjoy your new radiator!

Posted 6 years ago

“Fantastic service, prompt delivery. I had an issue with a damaged radiator and it was collected and replaced in less than 24 hrs and the lady I spoke to was very courteous and helpful. My new radiators look great. 10 / 10.”

Helpful Report

Posted 6 years ago

Thank you for your marvellous review of your purchase Julie, we are delighted that you're so happy.

Posted 6 years ago

“Excellent service and the website was very easy to use.”

Helpful Report

Posted 6 years ago

That's great to hear, thanks so much Colin.

Posted 6 years ago

“Good value. Reasonably quick delivery. Well packaged against damage. Kept informed on progress.”

Helpful Report

Posted 6 years ago

Thanks for your positive feedback Richard, we hope you're enjoying your new radiator(s).

Posted 6 years ago

“Site, ordering, delivery were user friendly and up there with the best. Item ordered was competitive and works.”

Helpful Report

Posted 6 years ago

Thank you Shaun for your excellent review of your purchase from Trade Radiators .

Posted 6 years ago

“Great prices and fast delivery, would use again.”

Helpful Report

Posted 6 years ago

Great that you're so pleased, we look forward to welcoming you back next time Adam, thanks again.

Posted 6 years ago

Thanks for the super review Adam, we look forward to welcoming you back next time.

Posted 6 years ago

“Ordered one column radiator from Trade Radiators. Received a phone call the same day asking which day would be best for delivery, and sure enough, it arrived as agreed. First class service and really pleased now that it is on the wall.”

Helpful Report

Posted 6 years ago

That's super to hear, thank you so much Matt!

Posted 6 years ago

“Excellent service and delivery, would buy again”

Helpful Report

Posted 6 years ago

Fantastic to hear, thanks Mark, we look forward to welcoming you back next time.

Posted 6 years ago

“Very happy with my new radiator”

Helpful Report

Posted 6 years ago

Excellent that you're happy John, thanks for reviewing your purchase.

Posted 6 years ago

“Efficient, reasonable price and delivered on time. Can’t review the quality of the product as won’t be installed until next week.”

Helpful Report

Posted 6 years ago

Thank you for the excellent review Stephen, we are sure you'll be over the moon with your new radiator.

Posted 6 years ago

“Fast delivery, very good service”

Helpful Report

Posted 6 years ago

Thank you Anne Marie, we appreciate the positive feedback.

Posted 6 years ago

“Great service you delivered the radiator faster than the a big national merchant could tell me when they would have it in stock (Stelrad round top)”

Helpful Report

Posted 6 years ago

Thanks Paul, we're delighted that we have managed to exceed your expectations with your order from Trade Radiators.

Posted 6 years ago

“Great product at a fantastic price, great job!”

Helpful Report

Posted 6 years ago

Brilliant to hear, thanks Mark!

Posted 6 years ago

“Great service, I ordered wrong size they swapped it for me and arrange next day delivery”

Helpful Report

Posted 6 years ago

Thanks for reviewing your experience.

Posted 6 years ago

“Delivery absolutely disgrace to one of your open statement it says FAST DELIVERY does not happen”

Helpful Report

Posted 6 years ago

Apologies again that the small parcel (valves) was late, we did dispatch on time and and subsequently attempt delivery on a few different occasions but there was no one present to take the parcel. You did eventually have someone there to receive the goods. Apologies again for the inconvenience.

Posted 6 years ago

Trade Radiators is rated 4.7 based on 5,311 reviews