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Trade Radiators Reviews

4.7 Rating 5,514 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,514 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Absolutely fabulous customer service. I ordered my product online and received a email 20 minute later to inform me that my order had been received and had been dispatched. Approx eta of delivery for next day. Radiator arrived next day as promised. Thankyou trade radiators”
Helpful Report
Posted 10 years ago
What a glowing review, thank you!
Posted 7 years ago
“My first experience of the company. Proved excellent with a no-nonsense ordering system and delivered by courier the next working day as promised. (Ordered before 2pm Friday, delivered pm Monday in remote East Yorkshire.) Thank you.”
Helpful Report
Posted 10 years ago
Brilliant review! This is very much appreciated. Thank you for shopping with Trade Radiators.
Posted 7 years ago
“Excellent quick service. Would recommend and woukd use again without issue. Thanks for your efforts.”
Helpful Report
Posted 10 years ago
Thanks Paul, we look forward to welcoming you back.
Posted 7 years ago
“Web page offered a style to fit in with the existing radiators, a btu calculator to help me select the right size and delivered quickly in good condition for its awkward 1.8m size. Just waiting for the plumber to connect it next week.”
Helpful Report
Posted 10 years ago
Thank you for such positive feedback Adam. Great to hear you were so happy with the whole process. We look forward to welcoming you back soon.
Posted 7 years ago
“Excellent product. Delivered on time in perfect condition. Fitted and working same day. Very pleased.”
Helpful Report
Posted 10 years ago
We appreciate the positive feedback Timothy! Wonderful to hear you were so pleased with the service. We hope to welcome you back soon.
Posted 7 years ago
“Very happy with towel rail quick delivery would recomend to friends”
Helpful Report
Posted 10 years ago
Thank you so much for the five stars Susan and for the recommendation! We look forward to welcoming you back soon.
Posted 7 years ago
“Ordered a Quinn radiator with thermostatic valves and received them promptly. Although the radiator needed to be ordered I was kept informed when it was to be delivered. I also phoned to check what I needed and the service was excellent. Thank you”
Helpful Report
Posted 10 years ago
Terrific to hear you were so happy with our service. We really appreciate the five star review.
Posted 7 years ago
“Great service, arrived very quickly. Grey towel radiator looks really smart in new bathroom.”
Helpful Report
Posted 10 years ago
Amazing review, thank you Wayne! We hope to welcome you back again soon.
Posted 7 years ago
“Very good quality radiator with all parts in box .Well packaged and arrived promptly”
Helpful Report
Posted 10 years ago
Wonderful feedback Veronica. Thank you so much for the five stars and for choosing to shop with Trade Radiators.
Posted 7 years ago
“A size issue was identified on arrival of the order. Trade radiators were contacted and the very next day the correct rad arrived and the first one taken away. Great service.”
Helpful Report
Posted 10 years ago
Thank you for your honest and positive review. Great to hear you were so happy with the service.
Posted 7 years ago
“Customer relations and service second to none Thank you”
Helpful Report
Posted 10 years ago
Thank you for the glowing five star review Dave! We pride ourselves on our customer service so this is greatly appreciated.
Posted 7 years ago
“Excellent product range and excellent value.”
Helpful Report
Posted 10 years ago
Fantastic feedback Gary! Thank you for choosing Trade Radiators.
Posted 7 years ago
“Very easy ordering and very fast delivery. Great service”
Helpful Report
Posted 10 years ago
Thank you so much for the five star review Kenneth. We look forward to welcoming you back soon.
Posted 7 years ago
“Quick delivery with good comms from delivery company. I have bought this type of towel radiator before, they look good and are of good quality.”
Helpful Report
Posted 10 years ago
Brilliant review, thank you. Wonderful to hear you were so happy with the service and product!
Posted 7 years ago
“You provided advice that enabled me to make an informed decision on which radiator to purchase, the things to consider as well as the type of valves that are best. Also, the product is good quality steel and arrived the next day, thank you for that, it is a great service. Regards, Rashmi”
Helpful Report
Posted 10 years ago
Thank you so much for the positive 5 star review Rashmi. We are very happy you were so impressed with the service. Thank you for choosing Trade Radiators.
Posted 7 years ago
“Good quality, and a fast delivery.”
Helpful Report
Posted 10 years ago
Thank you so much for the positive feedback Diane. We hope to welcome you back soon.
Posted 7 years ago
“Good quality product with quick delivery”
Helpful Report
Posted 10 years ago
Brilliant review! Thank you for choosing Trade Radiators.
Posted 7 years ago
“Once ordered, I was kept updated with the progress of the delivery via email with a link to the courier company. The delivery arrived when they said it would. Very good service!”
Helpful Report
Posted 10 years ago
Fantastic 5 star review Clive , thank you for sharing your experience. We look forward to welcoming you back.
Posted 7 years ago
“Just received my radiator! though I had to pick it up at a layby near my house luckily I had transport to pick it up from! The lorry was too large for the country lane that I live down...this was after making Trade Radiators aware via an email and phone call that I lived down a narrow devon lane very frustrating.( By the way we have no promblems having oil delivered to us or our septic tan emptied we even have a hay lorry up and down the lane during harvest) I spoke to the driver as to what would have happened if I didn't have transport to pick the radiator up, the reply was "it wouldn't have been delivered" The delivery company that Trade Radiators use do not deliver on small vans I was informed, so there will always be a problem for anyone living down a narrow lane .TRADE RADIATORS NEED TO SORT THIS AND LISTEN TO THEIR CUSTOMERS. On a less frustrating note the radiator I ordered is of excellent quality and value for money.”
Helpful Report
Posted 10 years ago
Dear Mrs Whitney I am very sorry that you have felt aggrieved by the delivery, which going by your comments, is definitely not how our deliveries would normally happen. The vehicle which made your delivery was in fact the 7.5 tonne small vehicle which we offer (instead of the usual larger trucks) and that you yourself had requested in your email, we then booked this smaller 7.5 tonne vehicle in as per your request. If you had called us to make us aware of any problems on the day of the delivery then we would of course have done our utmost to have it rectified immediately for you. As you had not called or emailed we had no knowledge of any issues regarding your courier delivery until you posted your review online. Our Customer Service team will always go above and beyond to resolve any issues quickly and effectively, given the opportunity to do so. Please do not hesitate to contact us as we are here to help. In future if you have any issues please do give us the opportunity to resolve them for you. Apologies again for any inconvenience caused and I am very glad that you so pleased with your radiator. Kind Regards Julie Boyle (Manager)
Posted 10 years ago
“Radiator arrived next day. Excellent service”
Helpful Report
Posted 10 years ago
Thank you for your 5 star review and for choosing Trade Radiators.
Posted 7 years ago
Trade Radiators is rated 4.7 based on 5,514 reviews