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Trade Radiators Reviews

4.7 Rating 5,514 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,514 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
“I found both the quality of my purchase and the efficiency of the delivery exceeded my expectation.”
Helpful Report
Posted 10 years ago
This is fantastic to hear Monica. We really appreciate the positive review and we are thrilled that you are happy with our products and service.
Posted 7 years ago
“I'm very pleased with my radiator and with Trade Radiators. I initially had a small problem but a replacement was sent immediately without any problem. I was particularly impressed with Stacey Love who made sure everything was sorted out as quickly as possible. I think the quality of the radiator is excellent and represents very good value for money. The delivery is 'next day' and you also have peace of mind with at least a 10 year guarantee. I would thoroughly recommend Trade Radiators.”
Helpful Report
Posted 10 years ago
Thank you for such positive feedback Mr Dear. This is greatly appreciated and your kind comments have been passed onto Stacey. We look forward to welcoming you back again next time.
Posted 7 years ago
“Great selection, good prices, next day delivery. Whats not to like?”
Helpful Report
Posted 10 years ago
Thank you for the kind words Dan. We really appreciate the positive 5 star review.
Posted 7 years ago
“Had dealings with Nick on buying Radiators but unable to supply have bought 3 sets of valves not used yet but arrived as promised”
Helpful Report
Posted 10 years ago
Thanks for your positive review. Sorry your radiators weren't available We're sure they will be next time.
Posted 7 years ago
“Excellent service ordered on line,delivery date arranged, confirmed and fulfilled couldn't ask for more will be using again”
Helpful Report
Posted 10 years ago
Great news Phil and thank you so much for your positive feedback. We look forward to welcoming you back at Trade Radiators soon.
Posted 7 years ago
“Unbeatable price, great quality, prompt (exactly as promised) delivery, very helpful customer service, guidance and support. If I need more radiators, I will be back.”
Helpful Report
Posted 10 years ago
Wonderful feedback. Glad to hear you were so happy with our service and products. Than you for your positive review.
Posted 7 years ago
“Wasn't at all happy with the service after a week and a half of waiting I then had to contact you to then find out the item was not in stock. I feel as though you could of contacted me to let me know what was happening”
Helpful Report
Posted 10 years ago
Hi Nathan, as per our chat we are genuinely sorry for the delays on shipments coming in and lack of communication re same. It's really frustrating all round when this happens and not our usual service standard at all. I've applied a partial refund for you and will happily discount your next order. Sorry again. Kind Regards, Julie Boyle (Manager)
Posted 10 years ago
“radiators were precise, correctly displayed on the website, good value for money, arrived within 2-3 days of order.”
Helpful Report
Posted 10 years ago
Thank you so much for your positive and helpful review.
Posted 7 years ago
“Very good quick service delivered in time and the salesman Nick was very helpful”
Helpful Report
Posted 10 years ago
Thank you very much for your 5 star review Dianne.
Posted 7 years ago
“super fast good price”
Helpful Report
Posted 10 years ago
Thank you for the great review Sam, we really appreciate it.
Posted 7 years ago
“Brought Is heated chrome towel rail ; because they are not made in China and plus a 10 ten year Guarantee , Arrived on time and undamaged . Its great ; looks good in our bathroom and it heats the bathroom and warm the towels . So easy to buy Online”
Helpful Report
Posted 10 years ago
Thank you very much for the positive feedback Stephen.
Posted 7 years ago
“Excellent service would recommend to friends”
Helpful Report
Posted 10 years ago
We are really thankful for the positive review and we look forward to welcoming you back again soon.
Posted 7 years ago
“Had damage to radiator. Contacted Trade Radiators. No ifs no buts, new radiator in two days, collected damaged one. If only all online company's could be so efficient . 10 /10 well done.”
Helpful Report
Posted 10 years ago
Thank you for the honest and positive feedback Nigel. We are very pleased that you were happy with our service and we look forward to welcoming you back in the future.
Posted 7 years ago
“Excellent customer service and delivery Excellent customer service, very helpful on the telephone, easy to order on line and speedy delivery. I would highly recommend this company not only for their efficiency but also for the advice given to us by their Customer Services department, I will certainly use them again when the need arises.”
Helpful Report
Posted 10 years ago
Amazing review Marilyn thank you so much. We are thrilled that you are happy with the customer service and advice that we offer, We appreciate the lovely review.
Posted 7 years ago
“Bought chrome "pisa" towel rail, I think the quality is very good. Delivery was quick, I am very satisfied, and will use them again.”
Helpful Report
Posted 10 years ago
Thank you for your kind review. We look forward to welcoming you back in the future.
Posted 7 years ago
“Good quality product delivered when promised.”
Helpful Report
Posted 10 years ago
Great feedback, thank you very much.
Posted 7 years ago
“Whilst I appreciate its a small family business and I should of read the T & C's I still believe the returns are expensive and I shop online a lot! I stand by the operator/receptionist was frosty and I never received missed calls. Will stick to local known brands in future. They follow up with a manager very promptly to discuss your comments.”
Helpful Report
Posted 10 years ago
Thank you for your review Amanda. Our customer service team strive to be as friendly and helpful as possible so please accept our apologies if you felt you did not receive our usual level of service. Unfortunately it is the couriers that set the cost of collections depending on the size and weight of the item. Apologies again.
Posted 7 years ago
“Great item, keen price, quick delivery, easy to order. All good, thank you.”
Helpful Report
Posted 10 years ago
Great to hear that you had such a good experience. Thanks for the amazing feedback.
Posted 7 years ago
“This is my second purchase of the same stunning radiator as previously purchased for our main bathroom as decided would also put one in our en-suite bathroom. Good quality product and speedy delivery. Would recommend this company as both purchases have been quick and easy.”
Helpful Report
Posted 10 years ago
What an amazing review, thank you for your kind words Valerie, we really appreciate it. We are delighted that you are so happy with our products. I bet they look fantastic.
Posted 7 years ago
“The antique gold is too dark almost brown. I painted the patterns with gold to improve the look. Apart from the colour iris fab.”
Helpful Report
Posted 10 years ago
Thank you for your positive review Wendy. We are always happy to send colour swatches for these radiators before placing an order so please do not hesitate to get in touch in the future.
Posted 7 years ago
Trade Radiators is rated 4.7 based on 5,514 reviews