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Trade Radiators Reviews

4.7 Rating 5,514 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,514 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Great quality product; some different sizes which are useful. Speedy despatch and receipt.”
Helpful Report
Posted 10 years ago
Wonderful to hear, thank you ver much for your positive feedback.
Posted 7 years ago
“My only complaint is that we rang you 2-3 times to place an order because your online ordering system wouldn't accept our credit card but no one was answering so we left messages each time and nobody bothered to ring back!! You would have lost the order had we not gone on to Google "chrome" and eventually managed to place an on line order. Very frustrating at the time because we had a plumber on site waiting for said item. I wonder how much business you have lost with other similar customers?”
Helpful Report
Posted 10 years ago
I'm very sorry that you had problems getting through on the telephone. During extremely busy periods you may not be able to get through to an operator first time but we find that most customers usually call back shortly after and manage to speak to someone. I can only put your experience down to our phones being especially busy on the that particular occasion and apologise for any inconvenience caused. (NB your browser issue may be down to your computer's cookie settings). If there is anything else we can assist with please do not hesitate to contact our helpful Customer Service team either by phone (0141 225 0430) or email (info@traderadiators.com). Thank you. Kind regards, Julie Boyle (Manager)
Posted 10 years ago
“Website very easy to use, delivered next day, would definitely use again”
Helpful Report
Posted 10 years ago
Thank you for the amazing 5 star review. We look forward to welcoming you back next time.
Posted 7 years ago
“Never wrote a review before,here goes have had a total of 4 radiators over the last few years, no issues. Last one ordered before 2pm as stated arrived next day, I have even emailed a question and received a prompt reply. It is refreshing when you order items and there is no problems.D from York”
Helpful Report
Posted 10 years ago
We appreciate the wonderful 5 star review Denise. Thank you for your continued custom, we look forward to you shopping with us again in the future.
Posted 7 years ago
“Have ordered several rad's now from Trade Radiators - always arrived quickly, good quality seem to have got better at packaging recently as more recent orders have been wrapped better”
Helpful Report
Posted 10 years ago
Thank you for the positive feedback Hazel as well as your continued custom. We very much look forward to welcoming you back next time.
Posted 7 years ago
“There was a better selection of TRVs than elsewhere and prices (including delivery) were good. I was impressed with the efficient and reliable service.”
Helpful Report
Posted 10 years ago
Amazing 5 star review Joe, thank you. Wonderful to hear you were so impressed with the whole process. We look forward to welcoming you back soon.
Posted 7 years ago
“Very helpful and quick service”
Helpful Report
Posted 10 years ago
Wonderful feedback Maureen, thank you so much for the 5 stars!
Posted 7 years ago
“They were helpful very quick at delivering the products , no problems all and I will definitely use again . Excellent service .”
Helpful Report
Posted 10 years ago
What a lovely and positive review Ron, thank you. We very much look forward to welcoming you back in the future.
Posted 7 years ago
“could not fault them for service and info”
Helpful Report
Posted 10 years ago
Thanks for the great review Joseph, we hope to welcome you back soon!
Posted 7 years ago
“Very prompt service once we got my e.mail address sorted”
Helpful Report
Posted 10 years ago
Thank you for the 5 stars Christopher and thanks for shopping with Trade Radiators.
Posted 7 years ago
“What a lovely company to deal with! I had some queries which were answered quickly and clearly. The radiator I ordered arrived within 24 hours beautifully packed. So definitely 10/10 and a gold star!”
Helpful Report
Posted 10 years ago
Thank you very much for your lovely review Christopher. We are so pleased that you are happy with our service and products. We look forward to welcoming you back again soon.
Posted 7 years ago
“I ordered a cast iron radiator from Trade Radiators in the colour old penny. The product price was extremely competitive. There was plenty of product choices in terms of types of radiator, size and colour. My order was despatched very quickly (within a couple of weeks) and I am fully satisfied with the radiator. Overall a great service.”
Helpful Report
Posted 10 years ago
Thank you very much for your positive 5 star review Mr Davies. As a radiator retailer we understand that we need to keep our prices competitive in order to provide a great cost efficient service for our customers. We look forward to welcoming you back in the future.
Posted 7 years ago
“Good products and excellent service. We had a slight problem with some bent radiator brackets and they were replaced very quickly without any problems. Having the radiator fitted next week.”
Helpful Report
Posted 10 years ago
We are very thankful for your positive 5 star review Roger. Thank you so much. I am sure you will be more than happy with your new radiator.
Posted 7 years ago
“Easy to get the information required to order the right radiator. The order process was clear and easy. Sadly they delivered one radiator incorrectly and it had to be swapped, but this was resolved so quickly and without fuss that it was almost as if there had never been an issue. I will use this company again in the future for all my radiator requirements. Very pleased. I would have given 5 stars but for the error made.”
Helpful Report
Posted 10 years ago
Thank you for your positive review Alyson. I am sorry to hear that you had an issue but we are really glad to hear that this was resolved quickly and efficiently. We look forward to welcoming you back to Trade Radiators in the future.
Posted 7 years ago
“I ordered a chrome towel rail for our bathroom re-fit, but this item disappeared in the hands of the courier company, and could not be found. I contacted Trade Radiators after waiting 4 days, and a re-placement arrived the next day, delivered by the same courier company. Overall i received an excellent service and would use again.”
Helpful Report
Posted 10 years ago
Thank you for your 5 star review Sandra. We apologise that you had issues with the courier company however we are delighted to hear that you were happy with our customer service team and that your issue was resolved efficiently. We look forward to welcoming you back to Trade Radiators in the future.
Posted 7 years ago
“Love the look of this radiator bought for my new kitchen. It's not been fitted as fitters have not finished kitchen yet.Staff very helpful when ordering on phone and delivery was amazingly fast.”
Helpful Report
Posted 10 years ago
Thank you so much for your lovely review Sharon. Enjoy your new radiator.
Posted 7 years ago
“The service you'd expect, and more, alongside a great product. We're really pleased with our new custom finish Georgian radiators. Will be coming back to Trade Raditors in the future.”
Helpful Report
Posted 10 years ago
Wow, thank you for the fantastic positive review Jacqueline. We are delighted that you are so impressed with our products and service. We look forward to welcoming you back soon.
Posted 7 years ago
“As always great service / great price / great product”
Helpful Report
Posted 10 years ago
Thanks for the great review Tony and thank you for your continued custom.
Posted 7 years ago
“Trade Radiators came recommended and they did not disappoint! Great product and great service. Many thanks.”
Helpful Report
Posted 10 years ago
Fantastic review Stephen. We are happy that you decided to shop with Trade Radiators and we look forward to welcoming you back in the future.
Posted 7 years ago
“Excellent service, and a great radiator - Perfect!”
Helpful Report
Posted 10 years ago
Thank you very much for your positive 5 star review.
Posted 7 years ago
Trade Radiators is rated 4.7 based on 5,514 reviews