Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,225 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,225 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 11th October 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used before great service Used again great service”

Helpful Report

Posted 6 years ago

Thanks for your positive words Clive and for returning to shop with Trade Radiators time and again, we really appreciate it and look forward to welcoming you back next time.

Posted 6 years ago

“Simple ordering system, excellent delivery .”

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Posted 6 years ago

Great feedback, thank you, we hope to welcome you back again soon.

Posted 6 years ago

“Quick and efficient, will definitely be back.”

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Posted 6 years ago

Thank you for your positive recommendation Stephen, that's fantastic to hear, we'll look forward to welcoming you back next time, thanks again.

Posted 6 years ago

“Prices competitive, staff helpful, let down by Carrier!”

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Posted 6 years ago

Thanks you for your review David, fantastic to hear that you were so happy with our prices and customer service team. Sorry you seem to have had a less than satisfactory experience with the courier.

Posted 6 years ago

“Great price, range of radiator sizes with quick delivery. Instant chat was also very helpful but could supply more specifications on the website ie bracket depth, inlet hole sizes, distance between inlet and outlet etc”

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Posted 6 years ago

Thanks for your review Adam, great to hear you're so happy! All info is supplied on the website and if you ever have any trouble finding what you're looking for, a quick call to our customer service team will sort you out right away. Thank you.

Posted 6 years ago

“We’ve not fitted the rad yet, but delivered when I wanted it good communication. Good price too.”

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Posted 6 years ago

Glad that you're so happy David and we are sure you will be over the moon with your fantastic new radiator too, thank you!

Posted 6 years ago

“Very good service. High quality product. Well packaged and delivered on time.”

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Posted 6 years ago

Excellent feedback, thank you Robert, we really appreciate that.

Posted 6 years ago

“Easy navigation on website and easy PayPal purchase. Delivery within 2 days and radiator was packed well and no issues. Very pleased.”

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Posted 6 years ago

That's brilliant that you're so pleased Andrew, thanks for sharing your experience of shopping with Trade Radiators.

Posted 6 years ago

“Good quality. Great selection 👍🏻”

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Posted 6 years ago

Thank you Scott, we appreciate the positive feedback.

Posted 6 years ago

“Fast and free delivery, although it would be helpful if the courier could narrow down the delivery time slot.”

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Posted 6 years ago

Thanks for the 5 star rating! Sorry you didn't get a more accurate time.

Posted 6 years ago

“This is an excellent service. The second time I have used this service.”

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Posted 6 years ago

That's super to hear, thank you David, we will look forward to welcoming you back again next time.

Posted 6 years ago

“Excellent price product, fast delivery.”

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Posted 6 years ago

Thank you for the 5 star review Ian, we are really glad to see you've been so happy purchasing from Trade Radiators.

Posted 6 years ago

“Tidy price and it came on time.”

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Posted 6 years ago

Fantastic that you're so impressed, thank you for reviewing your experience so highly.

Posted 6 years ago

“Ordered two radiators one day and received the next, excellent service and products. Very competitive prices and free delivery.”

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Posted 6 years ago

Thank you for taking the time to review your purchase from Trade Radiators. It's fantastic to hear that you have been so pleased with the whole process.

Posted 6 years ago

“Excellent service thank you”

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Posted 6 years ago

Thanks for your positive review Patricia and thank you for choosing Trade Radiators.

Posted 6 years ago

“The online ordering was fine, but from there it went down hill. Firstly there was an issue with the delivery companies hub! which resulted in the delivery being rescheduled to another agreed date. The next day (not the agreed delivery date) I them receive a call from the delivery company asking where am I as they are outside my house!!! Spoke to customer service who assured that the mistake sorted! The end result is that the delivery company lost my goods and I would have to wait another week for them to be delivered. I cancelled the order and currently chasing a full refund:( Would I use this company again, NO as it cost me two days holiday, rescheduling the plumber and a lot of stress with being mucked about.”

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Posted 6 years ago

We are genuinely very sorry that you have experienced a less than satisfactory service from the couriers, we promise that this is not our usual standard at all, we are equally unimpressed and a complaint has been duly raised with the courier company. We can confirm that your refund has already been processed by our accounts department, this usually takes 3-5 working days to clear onto your account depending on your bank or card company. Again, we are truly sorry for the failure on the part of the couriers.

Posted 6 years ago

“We ordered the radiator on a Monday and it was delivered on Thursday. The delivery driver brought it inside the house; I checked it - there were no visible defects. Good service.”

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Posted 6 years ago

Great to hear you're so pleased with our service, thanks for the excellent review Edward. We hope to welcome you back again soon.

Posted 6 years ago

“Great service, very efficient and quick delivery. 👍🏻😀”

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Posted 6 years ago

Thank you Gary, we really appreciate your positive review. :-)

Posted 6 years ago

“Great quality products and fast delivery. The website is a mess the upgrade is a fail it’s difficult to navigate and items you put in the basket disappear if your not quick. The web site was much simpler before!!”

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Posted 6 years ago

Thanks for your review Julie. The new website launch has had a few little glitches, as you'd expect with anything like that, but these are all being ironed out so you should find it better than ever going forward. As always, if we can help with anything please don't hesitate to contact us on 0141 225 0430.

Posted 6 years ago

“Good prompt service which fully met my requirements.”

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Posted 6 years ago

That's super to hear Richard, thank you for your review and for shopping with Trade Radiators.

Posted 6 years ago

Trade Radiators is rated 4.7 based on 5,225 reviews