Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,208 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,208 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Tell us how Trade Radiators made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trade Radiators 5 star review on 11th October 2025

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice looking”

Helpful Report

Posted 2 years ago

Delighted to hear you are so happy with the goods Agnieszka. Thank you so much for the 5 star review

Posted 2 years ago

“Very happy with service and product”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review Linda! We are thrilled you were so happy with the service and product. We hope to welcome you back again soon.

Posted 2 years ago

“PURCHASED A TRV; SAME AS PREVIOUSLY BOUGHT. VERY GOOD SERVICE, QUALITY PRODUCES AND PRICES FROM TRADE RADS. I HAVE USED THEM BEFORE AND WILL AGAIN.”

Helpful Report

Posted 2 years ago

That is wonderful to hear Linda, thank you so much for the excellent feedback! We look forward to welcoming you back next time.

Posted 2 years ago

“Fast efficient delivery and a great price on my radiator”

Helpful Report

Posted 2 years ago

Glad you're happy with your purchase Nigel, thank you for choosing Trade Radiators, we hope to welcome you back again in the future.

Posted 2 years ago

“Efficient Hopefully product is ok but awaiting plumber”

Helpful Report

Posted 2 years ago

Thank you very much for the 5 star review, it is much appreciated.

Posted 2 years ago

“Please be aware that some radiators are bespoke, they look like they are from the catalogue and therefore subject to the 30 days return policy. I ordered a brass finish and was not happy with the colour but was told that it was non-refundable. I could understand if I had asked for a bespoke colour, but a brass finish is just a simple lacquer. Spent £500 on a Radiator that I thought was going to be the focal point of the room, but now it’s just going to have to be a dull thing in the corner - not happy !”

Helpful Report

Posted 2 years ago

Thank you for your order Andy. We do offer a number of bespoke, made to order goods which are all clearly noted on the website before purchase, this includes the brass lacquered finish radiator that you ordered. We have looked into this for you and can see that the item you received is as per the images on the website. We did offer you the option to have this re-sprayed in a solid paint colour which you declined. If there is anything further we can assist with, please do get in touch with the customer service team.

Posted 2 years ago

“Good selection of radiators, many sizes, decent prices on an easy to use website...and quick delivery”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review Patricia. Very happy to hear you found the website easy to use and we were able to deliver quickly to you. We hope to welcome you back in the future.

Posted 2 years ago

“We ordered a Reina Radiator from Trade Radiators, after having ordered from another company, which arrived with a battered box and half the screws missing. Trade Radiators were prompt in sending, and the packaging was excellent. Very happy.”

Helpful Report

Posted 2 years ago

Thank you for the 5 star review, we are delighted you are so happy with your purchase. Thank you for choosing Trade Radiators.

Posted 2 years ago

“A great small radiator at a good price, beautifully packed and quickly delivered. No hassle and looks really good now it has been installed. Good value for money and would highly recommend Trade Radiators.”

Helpful Report

Posted 2 years ago

Delighted to hear that you are pleased with your radiator Rosalyn! Thank you so much for your positive comments and recommendation, it is much appreciated.

Posted 2 years ago

“Poor service very rude on phone not using them again”

Helpful Report

Posted 2 years ago

We are very sorry that you feel this way. After looking into this matter we can see that there was some miscommunication around how you wished to proceed with your order. This has now been dealt with and your refund duly processed for you. Our apologies again.

Posted 2 years ago

“Good product, good price, quick delivery.”

Helpful Report

Posted 2 years ago

Thank you for the 5 star review and great feedback!

Posted 2 years ago

“We always buy towel rads from Trade Radiators. Excellent choice and the thermostatic controls are brilliant. Would recommend them to everyone.”

Helpful Report

Posted 2 years ago

That’s amazing to hear and very much appreciated. Thank you so much for your continued custom!

Posted 2 years ago

“Good delivery and good price. Will use again.”

Helpful Report

Posted 2 years ago

That is absolutely fantastic to hear Neil, thank you for the 5 star review. We look forward to welcoming you back next time.

Posted 2 years ago

“Replacement towel rail element exactly as ordered and arrived in 24 hours great service.”

Helpful Report

Posted 2 years ago

That is great to hear, thank you for the fantastic review.

Posted 2 years ago

“Extremely satisfied with our two radiators and with the speed with which our order was fulfilled. Impressed with the standard of packaging which ensured the product was delivered in perfect condition.”

Helpful Report

Posted 2 years ago

Thank you very much for the 5 star review Kenneth! We are so pleased that you are happy with your Trade Radiators purchase and hope to welcome you back in the future.

Posted 2 years ago

“Great products and super fast efficient delivery service”

Helpful Report

Posted 2 years ago

Thank you for the 5 star review Valerie! Very pleased to hear that you were happy with the products and delivery service. Thank you for shopping with us.

Posted 2 years ago

“Got promised radiator valves would turn up the next day. Didn't turn up for another 5 days. Had to buy another set”

Helpful Report

Posted 2 years ago

Thank you for your review Rob. I can see the goods were dispatched straight away but delivery was delayed due to the Royal Mail strikes. Our apologies for any inconvenience that was caused.

Posted 2 years ago

“Good service, helpful customer service, unfortunately, ordered the incorrect item so had to return, £30 collection from you is a little steep.”

Helpful Report

Posted 2 years ago

Thank you for your positive review. Very glad to hear you were happy with the service provided The £30 is quite a standard courier charge for a large item but we are certainly happy for you to return the goods using your own courier should you wish to do so. If there is anything we can help with, please do get in touch with the customer service team.

Posted 2 years ago

“Quick delivery that arrived on time in excellent condition 👌 Really pleased with their price options and service.”

Helpful Report

Posted 2 years ago

Thank you for the 5 star review! Very happy to hear you were pleased with the service. We look forward to welcoming you back in the future.

Posted 2 years ago

“Brilliant delivery within days no issues look great”

Helpful Report

Posted 2 years ago

Glad you're happy with your purchase! Thank you so much for shopping with us.

Posted 2 years ago

Trade Radiators is rated 4.7 based on 5,208 reviews