Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,208 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,208 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 11th October 2025

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and delivery. One item was out of stock but refund received promptly and replacement delivered”

Helpful Report

Posted 2 years ago

Thank you very much for the positive review Sharon. Glad we were able to get you all sorted! We hope to welcome you back in the future.

Posted 2 years ago

“Very nice radiator and helpful staff when I had a query about fitting”

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Posted 2 years ago

Thank you for the positive review Michael. Very happy to hear you were pleased with the goods and service provided.

Posted 2 years ago

“Excellent service and communication. Would definitely recommend”

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Posted 2 years ago

Wonderful to hear Elizabeth! Thank you for the positive comments and recommendation.

Posted 2 years ago

“A great selection of products with good descriptions, a really easy ordering process and regular delivery updates. Prices very reasonable and they also applied a discount, the rads were delivered very quickly. What’s not to like? Amazing experience.”

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Posted 2 years ago

Thank you for the fantastic feedback Beverley! Delighted to hear that you were so happy with the whole process! We hope to welcome you back again in the future.

Posted 2 years ago

“Goods arrived safely but unfortunately were too late so had to return them. Did so about 2 weeks ago but still not received a credit yet. Appreciate places are closed over christmas and we've had postal strikes.”

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Posted 2 years ago

Thank you for your review. Apologies for the delay, unfortunately this was due to the Royal Mail strikes. I can see that the refund was processed as soon as the goods arrived back with us. Apologies again.

Posted 2 years ago

“Great radiator, great price, great delivery.”

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Posted 2 years ago

Glad you're happy with your purchase Ken, thank you very much for shopping with us!

Posted 2 years ago

“Great service , thanks”

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Posted 2 years ago

Wonderful to hear! Thank you so much for the positive review.

Posted 2 years ago

“The towel rail radiator was competitively priced, it was delivered the next day and, now that it is installed, I am very happy with it. I would highly recommend Trade Radiators.”

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Posted 2 years ago

We are delighted that you're so pleased with your purchase Julia, thank you for choosing Trade Radiators.

Posted 2 years ago

“Good price and fast delivery”

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Posted 2 years ago

Thank you for the 5 star review and great feedback!

Posted 2 years ago

“The service was really excellent at all stages: Purchase , easy and acknowledge very timely Refund precessed with loads feedback, at the time of several postal strikes”

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Posted 2 years ago

Thank you for the super feedback David, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Excellent products with fast delivery and customer service to back up. I had an issue with an item I purchased and the customer service team resolved it quickly and efficiently Would highly recommend”

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Posted 2 years ago

That is wonderful to hear Steve. Thank you for the brilliant recommendation, it is very much appreciated!

Posted 2 years ago

“The ordering process is very straightforward, & the delivery was quick & efficient. I have used Trade Radiators before, & will continue to do so in the future.”

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Posted 2 years ago

Thank you for the super feedback, it's much appreciated! We look forward to welcoming you back next time.

Posted 2 years ago

“Excellent service and prompt delivery”

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Posted 2 years ago

Thank you for the review Tony! Very happy to hear you received excellent service and were happy with the delivery process. We look forward to welcoming you back in the future.

Posted 2 years ago

“Wonderful company to deal with, customer service is excellent. Had one issue, I was really impressed with how quickly they sorted it. Great choice of products, very pleased with radiators chosen. Would highly recommend.”

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Posted 2 years ago

Thank you so much for your positive review and lovely comments Camilla! We very much appreciate the recommendation and hope to welcome you back again in the future.

Posted 2 years ago

“Item was lost in transit, I asked them for support, they didn’t help. I contacted them, took them 2 weeks to come back to me…”

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Posted 2 years ago

Thank you for your review. Our sincere apologies that there were issues with the delivery. I can see our customer service team looked into this for you and delivery was made within a week of you reporting the missing goods. Apologies again that your experience was far from ideal.

Posted 2 years ago

“Very good service and prompt delivery”

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Posted 2 years ago

Thank you for the 5 star review Louise. So glad that you were happy with the service and delivery. Thank you for shopping with us.

Posted 2 years ago

“I thought I had done one already. But let me say I can’t criticise anything from placing the order,the delivery process,and the information required-who and when it would deiver.The driver who delivered it and the package it came in. The result is perfect,great radiator,plumbed in and working perfectly. Would recommend you to anyone,(infact that is what I am doing).If I need another radiator,wouldn’t hesitate to use you again.Rgds,John Thompson.”

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Posted 2 years ago

That's a brilliant recommendation and very much appreciated John! So happy to hear that the whole process was a positive experience for you. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Great website with plenty of details for products which helps inexperienced guys provide exact parts for a tradesman to work with Without hassle so net result replacement all done and working within mins Cheers”

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Posted 2 years ago

Thank you so much for the positive review Frank! So happy to hear that the website was clear and helpful for you! We look forward to welcoming to back in the future.

Posted 2 years ago

“Very good service”

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Posted 2 years ago

Thank you very much for the positive review and excellent feedback Robert!

Posted 2 years ago

“Excellent service, excellent service again.”

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Posted 2 years ago

That is absolutely fantastic to hear, thank you for the great feedback Simon. We hope to welcome you back again in the future.

Posted 2 years ago

Trade Radiators is rated 4.7 based on 5,208 reviews