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Trade Radiators Reviews

4.7 Rating 5,208 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,208 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Amazing service!
Helpful Report
Posted 2 years ago
That is wonderful to hear, thank you so much for the 5 star review!
Posted 2 years ago
Trade Radiators are fine unfortunately possibly the transport caused a small dent I wasn't there to collect it and it was spotted by my installer who needed to finish the job, we are away for a month, but he sent us pictures of the minor but prominent damage.
Helpful Report
Posted 2 years ago
Thank you for your review Fredrick. Any damages should be reported to our Customer Service team to allow us the opportunity to replace the item for you. Your items should be 100% perfect and will have left that way, this is most likely transit damage. We would have preferred to replace the item and would have done so had we been given the opportunity. Apologies for your inconvenience.
Posted 2 years ago
Great quality radiators at a good price. Excellent service keeping me informed of delivery. Really pleased with the service provided by Trade Radiators would not hesitate to recommend
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Posted 2 years ago
A fantastic recommendation and very much appreciated Eric! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
Delivered on time well packaged first cass service would use again
Helpful Report
Posted 2 years ago
That is absolutely fantastic to hear, thank you for the excellent feedback. We look forward to welcoming you back next time.
Posted 2 years ago
Good product, quick delivery
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Posted 2 years ago
Glad you're happy with your purchase, thank you for shopping with us!
Posted 2 years ago
Very efficient and professional service.
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Posted 2 years ago
That is absolutely fantastic to hear! Thank you for the 5 star review and excellent feedback.
Posted 2 years ago
Excellent products and service. Competitive prices. Highly recommended.
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Posted 2 years ago
That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
I ordered two radiators as replacements. They arrived in about 8 days, were very well packaged and arrived in perfect condition, and were very reasonably priced.
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Posted 2 years ago
That is great to hear John, thank you very much for the 5 star review.
Posted 2 years ago
delivery was rapid , items were good quality.
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Posted 2 years ago
That is great to hear Christopher, thank you for the fantastic review.
Posted 2 years ago
Great service. Radiator arrived within two days of placing order.
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Posted 2 years ago
Excellent feedback, thank you very much indeed!
Posted 2 years ago
Large selection of rads. Easy to work out the BTU units. Found very good value rads, bought three and they arrived very well packaged in a couple of days. Simple and smooth process. No issues.
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Posted 2 years ago
Thank you for the super feedback Rory, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 2 years ago
Service 5Star radiator looks great on the wall and very good quality. Down side your courier service lets you down
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Posted 2 years ago
Thank you very much for the 5 star review. We hope to welcome you back again in the future.
Posted 2 years ago
Delivery takes a long time from placing an order and in my case DPD who delivered did not knock or ring the bell, although I saw him leaving at the gate and called out to him he just drove off without leaving the parcel which he took to a pick up point some miles away which I was unable to pick up. They held it for a week and returned it to the supplier unfortunately after a week it had still not arrived at the destination. After several emails and telephone calls, Trade Radiators sent another radiator which arrived following day delivery. The problem was clearly with the courier and Trade Radiators performed ok but with some delay in dealing with it.
Helpful Report
Posted 2 years ago
Thank you for the positive review Keith. The courier service has let us all down here which is not our usual standards at all. Apologies again for any inconvenience. We do hope we get another chance to look after you in the future.
Posted 2 years ago
Good quality radiators quick service and good customer service thanks
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Posted 2 years ago
That is great to hear, thank you for the fantastic review Julie ann. We hope to welcome you back again in the future.
Posted 2 years ago
Love the radiators
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Posted 2 years ago
We are delighted that you're so pleased with your purchase Megan, thank you for choosing Trade Radiators.
Posted 2 years ago
Goods arrived well packaged and as stated for delivery.
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Posted 2 years ago
Thank you for the 5 star review and great feedback!
Posted 2 years ago
Impressive delivery speed. Each radiator was well packaged and exactly as expected.
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Posted 2 years ago
Thank you very much for the positive review and excellent feedback! We hope to welcome you back again in the future.
Posted 2 years ago
Bought a vertical designer radiator, excellent service, rapid delivery and good quality product
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Posted 2 years ago
That is absolutely fantastic to hear, thank you for the excellent feedback. We hope to welcome you back in the future.
Posted 2 years ago
Great service Excell product
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Posted 2 years ago
Glad you're happy with your purchase, thank you very much for shopping with us!
Posted 2 years ago
Excellent speedy service and quality is very good
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Posted 3 years ago
Thank you for the super feedback and 5 star review, it's much appreciated.
Posted 2 years ago
Trade Radiators is rated 4.7 based on 5,208 reviews