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Trade Radiators Reviews

4.7 Rating 5,501 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,501 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Fast delivery, friendly communication. Radiator looks good - plumber said it was well made and is planning to get one himself!”
Helpful Report
Posted 6 years ago
A wonderful recommendation, thank you Sarah and thanks for choosing Trade Radiators.
Posted 6 years ago
“Online,advice,poor,leading,to,delivery,without,all,parts,and,extra,expense.Radiator,solid,and,now,works,well.This,will,not,leave,space,between,words!!!”
Helpful Report
Posted 6 years ago
Thanks for your review Steve. I understand that when you were speaking with our adviser Stacey there had been crossed wires in regards to the electric / non-electric towel rail for which she did then apologise most profusely to you when you made us aware that you had not received exactly what you'd been expecting. Stacey then immediately resolved this for you and sent you the additional required parts (element and fluid filling kit) and gave you the fluid filling kit free of charge by way of an apology for the misunderstanding, the parts were delivered at 8.30am the following morning. Apologies again for the inconvenience. Julie (Manager)
Posted 6 years ago
“The radiators themselves may be ok (can’t say as they have failed to deliver mine) but the arrangements for delivery are appalling - nowhere near the standards to be expected these days. You have to be available all day from 8am-6pm with no ability to narrow that down even on the day itself. My delivery was given as a definite to happen by 6pm 18/12/20. Only after confirmation did I book plumber for 19/12. Have just had to cancel as no delivery attempted on the 18th despite ensuring someone home every minute of the day (extremely inconvenient). No contact from courier and no way to contact them. Able to contact Traderadiators but they unable to provide any info. Have had to cancel plumber today and will consequently have an unheated room for Xmas. To cap it all just had another automated message from courier to say delivery by 6pm today! They have not prioritised my delivery after failing to make it on the guaranteed day yesterday, not bothered to make any direct contact, and expect me to be available at anytime between 8am and 6pm for a 2nd day - impossible. Pay a bit more and order from someone else with a decent delivery service.”
Helpful Report
Posted 6 years ago
Thanks for your review Sian. We're really sorry your delivery wasn't as timely as it should have been, at this time of year (on the run up to Christmas) the couriers are incredibly busy and as a result deliveries can be a little delayed for which we sincerely apologise. Your delivery had been due to take place on Wednesday and instead arrived at 10.50am on Thursday morning, our apologies again for the inconvenience. We hope you enjoy your lovely new radiator, the columns are a superb choice.
Posted 6 years ago
NB - we do clearly advise as per our T&Cs and your email receipt: You should NOT book in tradesmen until you have the goods in your possession and have checked the item(s) for damages etc and have also ensured that you are happy with your chosen item(s) thus allowing you sufficient time to swap or return any item(s) and for any missed or delayed deliveries. If you book tradesmen ahead of receiving and checking your goods you do so at your own risk.
Posted 6 years ago
“Very quick and great price thankyou”
Helpful Report
Posted 6 years ago
Thanks for the fantastic review Jamie and thank you for choosing Trade Radiators.
Posted 6 years ago
“Ordering was easy, delivery was on time and kept up to date throughout the process. Would definitely use again”
Helpful Report
Posted 6 years ago
Thank you for the brilliant review John, we look forward to welcoming you back next time.
Posted 6 years ago
“Fantastic product”
Helpful Report
Posted 6 years ago
Great to hear you're so happy with your new radiator, thanks for shopping with us.
Posted 6 years ago
“Great product which looks fantastic in our kitchen.”
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Posted 6 years ago
That's brilliant Andrew, thanks for the great review!
Posted 6 years ago
“I received the. Charcoal vintage radiator was fitted yesterday and it is beautiful expensive but well worth it will keep my bathroom lovely and warm The company was brilliant such fast deliver too highly recommend”
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Posted 6 years ago
Sounds like it's absolutely perfect Linda, thanks for choosing Trade Radiators.
Posted 6 years ago
“Spot on service”
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Posted 6 years ago
Fantastic to hear, thanks so much Dennis!
Posted 6 years ago
“It took ages for the delivery”
Helpful Report
Posted 6 years ago
Thanks for your review David. Sorry your delivery wasn't as timely as it should have been, at this time of year (on the run up to Christmas) the couriers are incredibly busy and as a result deliveries can be a little delayed for which we sincerely apologise. We hope you enjoy your new radiator(s).
Posted 6 years ago
“I purchased A stainless steel Towel radiator for a customer, the Delivery was super Fast & the quality of the radiator was excellent. This is my first order so will order again. Many thanks”
Helpful Report
Posted 6 years ago
That's fantastic to hear, thank you Larry!
Posted 6 years ago
“Ordered online 3 Dec and rad was delivered on 5th. Very good. Rad quality was good apart from the cheap metalized plastic support brackets. However now installed and does what it says on the box.”
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Posted 6 years ago
Glad to hear you're happy with the end result Gerrard, thank you for shopping with Trade Radiators.
Posted 6 years ago
“One radiator had damaged side panel and top grill on right hand corner , suggesting it had been dropped possibly. No time to return so we have had to remove all panels and discard them.”
Helpful Report
Posted 6 years ago
Hi Nicola, if you'd let us know about the transit damage we could have replaced the item right away for you. We are here to help at all times, anything at all please do always contact our Customer Service team.
Posted 6 years ago
“Very efficient and helpful”
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Posted 6 years ago
Thank you very much Anne, we really appreciate your positive feedback.
Posted 6 years ago
“Great service, products and quick delivery service”
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Posted 6 years ago
Excellent feedback, thank you very much, enjoy your new radiator(s).
Posted 6 years ago
“Faultless service, perfect delivery, great product. Radiator matched exactly my requirement. Replaced old one within an hour of delivery.”
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Posted 6 years ago
That is wonderful to hear, thank you! We look forward to welcoming you back again in the future.
Posted 6 years ago
“Excellent web ordering, fast delivery which was faultlessly packaged. Works better than expected.”
Helpful Report
Posted 6 years ago
We're so glad we've exceeded your expectations with your purchase Paul, enjoy your new radiator.
Posted 6 years ago
“Turned up in working order and no scratches or damage being anthracite as packaging was fairly decent would use again on that basis and good price”
Helpful Report
Posted 6 years ago
That is brilliant, thank you Lance, we will look forward to welcoming you back next time.
Posted 6 years ago
“User friendly website extensive range of products at very competitive prices excellent delivery service - what's not to like!”
Helpful Report
Posted 6 years ago
Wonderful feedback, thank you so much! We're delighted that you've been so happy with our entire service from start to finish. Enjoy your new radiator(s).
Posted 6 years ago
“Delivered within 48 hours... Smart modern radiator.. top quality.. heat output excellent Highly recommend this company Many thanks x”
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Posted 6 years ago
Thanks for your brilliant recommendation Lindsay, we are over the moon that you're so happy purchasing from Trade Radiators. Thank you!
Posted 6 years ago
Trade Radiators is rated 4.7 based on 5,501 reviews