Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,313 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,313 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 2nd February 2026

J B

Trade Radiators 5 star review on 3rd January 2026

Trade Radiators 5 star review on 19th December 2025

V Customer

Trade Radiators 5 star review on 14th December 2025

V Customer

192

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tidy price and it came on time.”

Helpful Report

Posted 6 years ago

Fantastic that you're so impressed, thank you for reviewing your experience so highly.

Posted 6 years ago

“Ordered two radiators one day and received the next, excellent service and products. Very competitive prices and free delivery.”

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Posted 6 years ago

Thank you for taking the time to review your purchase from Trade Radiators. It's fantastic to hear that you have been so pleased with the whole process.

Posted 6 years ago

“Excellent service thank you”

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Posted 6 years ago

Thanks for your positive review Patricia and thank you for choosing Trade Radiators.

Posted 6 years ago

“The online ordering was fine, but from there it went down hill. Firstly there was an issue with the delivery companies hub! which resulted in the delivery being rescheduled to another agreed date. The next day (not the agreed delivery date) I them receive a call from the delivery company asking where am I as they are outside my house!!! Spoke to customer service who assured that the mistake sorted! The end result is that the delivery company lost my goods and I would have to wait another week for them to be delivered. I cancelled the order and currently chasing a full refund:( Would I use this company again, NO as it cost me two days holiday, rescheduling the plumber and a lot of stress with being mucked about.”

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Posted 6 years ago

We are genuinely very sorry that you have experienced a less than satisfactory service from the couriers, we promise that this is not our usual standard at all, we are equally unimpressed and a complaint has been duly raised with the courier company. We can confirm that your refund has already been processed by our accounts department, this usually takes 3-5 working days to clear onto your account depending on your bank or card company. Again, we are truly sorry for the failure on the part of the couriers.

Posted 6 years ago

“We ordered the radiator on a Monday and it was delivered on Thursday. The delivery driver brought it inside the house; I checked it - there were no visible defects. Good service.”

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Posted 6 years ago

Great to hear you're so pleased with our service, thanks for the excellent review Edward. We hope to welcome you back again soon.

Posted 6 years ago

“Great service, very efficient and quick delivery. 👍🏻😀”

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Posted 6 years ago

Thank you Gary, we really appreciate your positive review. :-)

Posted 6 years ago

“Great quality products and fast delivery. The website is a mess the upgrade is a fail it’s difficult to navigate and items you put in the basket disappear if your not quick. The web site was much simpler before!!”

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Posted 6 years ago

Thanks for your review Julie. The new website launch has had a few little glitches, as you'd expect with anything like that, but these are all being ironed out so you should find it better than ever going forward. As always, if we can help with anything please don't hesitate to contact us on 0141 225 0430.

Posted 6 years ago

“Good prompt service which fully met my requirements.”

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Posted 6 years ago

That's super to hear Richard, thank you for your review and for shopping with Trade Radiators.

Posted 6 years ago

“fast efficient service, very good indeed!”

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Posted 6 years ago

That is fabulous to hear, thank you for your superb review!

Posted 6 years ago

“This was the second time we've used Trade Radiators for a house. The service and communication was first class as are the radiators. All this for a good price, what more could we ask for.”

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Posted 6 years ago

That is really helpful and positive feedback John, thanks for taking the time to review your experience, we hope to welcome you back again soon.

Posted 6 years ago

“They do what they say they’ll do and the radiators are good quality and a reasonable price.”

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Posted 6 years ago

Excellent feedback and review, thank you!

Posted 6 years ago

“We have been so pleased with all of our radiators and the excellent service and delivery.”

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Posted 6 years ago

Thank you for your positive words, it's fabulous for us to hear that you're so happy, that makes us happy! :-)

Posted 6 years ago

“Easy to use and understand how to pick radiators, will recommend this company.”

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Posted 6 years ago

An excellent recommendation John, thank you very kindly.

Posted 6 years ago

“Absolutely fabulous service from start to finish. Great top quality product that is highly competitively priced. Ordering was very easy, great coms and fast delivery. Couldn't have asked for any more and will definitely be using Trade Radiators again!!!”

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Posted 6 years ago

Wow, that is a truly fabulous recommendation Sharon, thank you so much from everyone at Trade Radiators, that makes us very happy indeed! We can't wait to welcome you back next time! :-)

Posted 6 years ago

“Great price, simple but effective service, delivered on time, good quality. What more can you ask for?”

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Posted 6 years ago

That's a wonderful review and recommendation, thank you very much Anoop, we hope to welcome you back again very soon.

Posted 6 years ago

“Radiating goodwill to all mankind (and plumbers!), TR performed as usual : excellence beyond the call of duty and retail perfection!? They know watts watt!”

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Posted 6 years ago

Brilliant review, lol, thank you!!

Posted 6 years ago

“2nd purchase extremely helpful and very efficient.Wish all internet companies were this good”

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Posted 6 years ago

That's very kind indeed, thank you and thanks for continuing to choosing Trade Radiators.

Posted 6 years ago

“Nice quality, fairly priced delivered in good packaging and great customer service thank you”

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Posted 6 years ago

Thanks for your excellent review, we look forward to welcoming you back again soon.

Posted 6 years ago

“Not fitted yet but delivery was very good, Only one comment is that the parcel tracking app didn't work”

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Posted 6 years ago

Sorry the tracking didn't work for you on this occasion, it's usually very reliable. Great to hear that you're happy though, thank you.

Posted 6 years ago

“Radiator was In stock and delivered within two days. Excellent service and quality product. 1800x600 stainless towel radiator. Will use trade radiators again.”

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Posted 6 years ago

Thank you for your helpful and positive feedback, we really appreciate that and look forward to welcoming you back again next time.

Posted 6 years ago

Trade Radiators is rated 4.7 based on 5,313 reviews