Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,360 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,360 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Tell us how Trade Radiators made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trade Radiators 4 star review on 31st March 2026

198

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value for money, all fittings required were provided and the product itself was very high quality. Would defo recommend them to anyone. Tank you for your very prompt delivery service too.”

Helpful Report

Posted 6 years ago

Fantastic to hear, thank you for your excellent review Colin and thank you for choosing Trade Radiators.

Posted 6 years ago

“Very good product at a good price. Excellent delivery. Couldn't ask for more.”

Helpful Report

Posted 6 years ago

That is lovely to hear, thank you so much Alison! :-)

Posted 6 years ago

“Delivered quickly and happy with the appearance of the radiators. Fitted and working, very satisfied with both the service and quality of the products.”

Helpful Report

Posted 6 years ago

That's super feedback indeed, thank you and thanks for shopping with Trade Radiators.

Posted 6 years ago

“Radiators arrived as ordered, on time, well packed to prevent damage, all good.”

Helpful Report

Posted 6 years ago

Great to hear you're happy John, thank you for shopping with us.

Posted 6 years ago

“Hassle free shopping very efficient good prices”

Helpful Report

Posted 6 years ago

That's excellent to hear, we're over the moon that you've enjoyed shopping with us.

Posted 6 years ago

“1) Website easy to use 2) Order processed quickly 3) Their courier is rubbish (and this seems to be a common theme in the feedback). I changed the delivery date but they still delivered on the original day and it was lucky someone was there (dog walker) to accept it. Doesn’t allow a particular time window to be chosen. 4) The radiator supplied had differently shaped bars to the one I ordered on their website. 5) The communication with Trade Radiators was exemplary, with rapid responses to email and phone calls. They told me that the radiator sent was the ‘new shape’ of the one ordered but their website hadn’t been updated.”

Helpful Report

Posted 6 years ago

Thanks for your detailed and positive review Adam. Apologies you had a minor issue with the courier company, this was relayed to them. The radiator is the same, there has just been a very tiny, barely noticeable difference in the design, the model itself remains the same. Great to hear you've been so happy with our Customer Service.

Posted 6 years ago

“Prompt service with tracked parcel, delivery on-time and as advertised”

Helpful Report

Posted 6 years ago

Great to hear, thanks for your positive review.

Posted 6 years ago

“delivered on time”

Helpful Report

Posted 6 years ago

Thanks for the review.

Posted 6 years ago

“Excellent purchase superfast next day delivery”

Helpful Report

Posted 6 years ago

Thanks for your review, glad to hear you're so happy with your purchase and impressed with our next day delivery service too.

Posted 6 years ago

“Arrived in good time Good quality for peice”

Helpful Report

Posted 6 years ago

Great to hear you're happy with the quality and service, thanks for reviewing your purchase.

Posted 6 years ago

“trade radiators have a great web site and easy to use also a varied selection of heating and plumbing equipment . the delivery is excellent too both my items came on time /very well packaged to i would recomend them to anyone who wants a quality product at a reasonal price”

Helpful Report

Posted 6 years ago

Thank you for your brilliant recommendation Richard, we're delighted that you've been so happy with your purchase. Thanks for choosing Trade Radiators.

Posted 6 years ago

“Arrived on time, only issue was a search, but can put it wall side.”

Helpful Report

Posted 6 years ago

Thanks for your review Neill, any issues at all please do not hesitate to contact our helpful Customer Service team on 0141 225 0430 who will get you sorted right away, thanks.

Posted 6 years ago

“Excellent service. Great prices. Fast delivery”

Helpful Report

Posted 6 years ago

Brilliant feedback, thank you Andrew, we look forward to welcoming you back next time.

Posted 6 years ago

“The amount of packaging the radiator came in was ridiculous and the driver didn’t take the pallet or rubbish away with him!”

Helpful Report

Posted 6 years ago

Hi Sophie, as discussed, you posted this negative review in error, you've confirmed it was actually meant for Victoria Plumbing and not Trade Radiators as was in reference to a delivery you got from them, not us. Thanks.

Posted 6 years ago

“friendly efficient service”

Helpful Report

Posted 6 years ago

Thanks for the compliment Jeffrey, we really appreciate it.

Posted 6 years ago

“Very good.”

Helpful Report

Posted 6 years ago

Thanks for the 5 star rating! :-)

Posted 6 years ago

“Arrived quickly”

Helpful Report

Posted 6 years ago

Thanks for the 5 star review.

Posted 6 years ago

“Very good product and great price arrived on time thank you”

Helpful Report

Posted 6 years ago

That's fantastic feedback, thank you Andrew, we're delighted that you're so pleased shopping with Trade Radiators.

Posted 6 years ago

“Great customer service from order through to delivery. One parcel was damaged on delivery and not clear if radiator would be or not, but customer services were very supportive and helpful in advising a replacement would be sent if it was - fortunately this was not necessary. I even got to specify a delivery date which was met - thank you very much! The radiators are not up yet due to the building works continuing, but I look forward to seeing them up and working very soon.”

Helpful Report

Posted 6 years ago

Thank you for your honest and positive review Gayle, we really appreciate that. We are sure you will be delighted with your lovely new radiators, thank you for shopping with us.

Posted 6 years ago

“Excellent speedy service professional staff during ordering over the phone l would use this supplier again instantly”

Helpful Report

Posted 6 years ago

That is brilliant to hear, thank you Paul, we look forward to welcoming you back next time.

Posted 6 years ago

Trade Radiators is rated 4.7 based on 5,360 reviews