Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,224 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,224 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 11th October 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous radiator just what I wanted. Staff at Glasgow office very helpful when problem ordering online. Good price and free delivery. BUT big drawback is the strict policy that you open and check radiator on arrival for damage by courier felt very sorry for the driver on strict schedule and only a few days 3 I think to report faults. You are warned not to arrange fitting until radiator delivered. Have I got this all right? Sorry but puts me off ordering again from you.”

Helpful Report

Posted 5 years ago

Thanks for your review, we're delighted you're pleased with your new radiator. You don't need to check the radiator while the delivery driver is there, you have 3 working days to check over the items and notify us of any damages and if there are any damages we replace items the very next day for you. All online retailers have the 3 day rule simply because we are unable to claim courier damages after this time. Faults are completely different and are covered by our extensive guarantee, the Saturn radiator you have has a 15 year guarantee. Hope this puts your mind at ease. Thanks for shopping with us.

Posted 5 years ago

“Fantastic service , excellent quality and competitive prices”

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Posted 5 years ago

Thank you Claire, that's wonderful to hear.

Posted 5 years ago

“The towel rail arrived in super quick time and looks great. Not yet installed so can't comment on it's efficiency!”

Helpful Report

Posted 5 years ago

Glad you're pleased with your new towel rail Jeremy, thanks for your review.

Posted 5 years ago

“Very good service. But there was slight damage (dent) to the underside of the bottom tube of the radiator,”

Helpful Report

Posted 5 years ago

Apologies for the inconvenience. We do sort out damages really quickly providing next day replacements. Please report to our Customer Service team on info@traderadiators.com or 01412250430 and we will sort this out for you right away. Thank you.

Posted 5 years ago

“Great web site, easy to place order, great value and delivered in less than 24 hours, superb service.”

Helpful Report

Posted 5 years ago

Thank you for the excellent feedback.

Posted 5 years ago

“Great Service and prompt supply”

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Posted 5 years ago

Thank you for your lovely feedback Anthony and thanks for choosing Trade Radiators.

Posted 5 years ago

“Extremely helpful, fast and efficient very happy with the service and quality of the product”

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Posted 5 years ago

Thank you for your super review Darren, we're delighted to hear that, thanks for shopping with us.

Posted 5 years ago

“Really prompt delivery, easy website and good product that with the excellent price I would definitely buy from this company again”

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Posted 5 years ago

That's fantastic to hear, thank you! We look forward to welcoming you back next time.

Posted 5 years ago

“Great product and well packed will use again”

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Posted 5 years ago

Thanks for the excellent review.

Posted 5 years ago

“To go with competitive pricing with item in stock plus next day delivery, What more do you want, Perfect, Perfect.Perfect. . Beat that B&Q”

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Posted 5 years ago

What a fabulous review! Thank you very much Frank, we really appreciate your wonderful comments and will look forward to welcoming you back again in the future.

Posted 5 years ago

“It does what it said on the tin.”

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Posted 5 years ago

Glad to hear it, thank you!

Posted 5 years ago

“Great service and price”

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Posted 5 years ago

Thanks for the positive feedback.

Posted 5 years ago

“good towel rail good price good delivery great service nothing more to say xxx”

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Posted 5 years ago

We really appreciate your positive review, thank you very much indeed!

Posted 5 years ago

“We ordered the radiators on Sunday afternoon and they arrived Tuesday the delivery service is great. We have checked them and they are exactly what we wanted we have not had them fitted yet but we are so far very pleased with our purchase”

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Posted 5 years ago

Fabulous to hear you're so happy with your purchase Jennifer, we really appreciate your feedback and hope to welcome you back again in the future.

Posted 5 years ago

“Fantastic service, thoroughly recommended”

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Posted 5 years ago

Thank you for the excellent recommendation Antony.

Posted 5 years ago

“excellent product and a great price, the only issue i had was when i tried to change the delivery address half the delivery went to the original address?”

Helpful Report

Posted 5 years ago

Thanks for your review. Changing the delivery address after goods have been dispatched can cause delay or issues on occasion so please accept our apologies for any inconvenience.

Posted 5 years ago

“Brought a Traditional Heated Towel Rail, delivery spot on and product was far above expectations would thoroughly recommend”

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Posted 5 years ago

We're over the moon that we've exceeded your expectations Robert, thank you for choosing Trade Radiators.

Posted 5 years ago

“Good radiators at great price with great delivery”

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Posted 5 years ago

Fantastic feedback Kevin, thank you.

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Thank you Charlie, that's great to hear and we appreciate your feedback.

Posted 5 years ago

“Very easy and simple transaction, Only scored 4* as it would have been preferable to have option of delivery time ie AM/PM even if you have to pay a premium.”

Helpful Report

Posted 5 years ago

Thanks for your review. We did send you full delivery tracking which includes a time window and we can offer an upgrade to pm upon request. Thanks.

Posted 5 years ago

Trade Radiators is rated 4.7 based on 5,224 reviews