Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,491 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,491 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 28th August 2026

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Trade Radiators 5 star review on 10th June 2026

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Trade Radiators 5 star review on 9th June 2026

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Trade Radiators 5 star review on 24th May 2026

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207

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy to order also good quality radiator”

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Posted 6 years ago

Fantastic to hear Neil, thank you.

Posted 6 years ago

“Thank you Stacey love, for the email And trade radiators for the speedy delivery.”

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Posted 6 years ago

Great feedback, we are delighted you're so happy, thank you.

Posted 6 years ago

“Cracking prices, free and fast delivery, excellent supplier, great service.”

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Posted 6 years ago

Brilliant feedback, thanks so much Michael and thank you for choosing Trade Radiators.

Posted 6 years ago

“Amanda has been very helpful over a technical issue we had following an order. Delivery is prompt. Good people to deal with.”

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Posted 6 years ago

That's super feedback, thank you very much indeed.

Posted 6 years ago

“Easy to order and delivered very quickly”

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Posted 6 years ago

Great to hear, thanks Andrew.

Posted 6 years ago

“Excellent company offering items at VERY reasonable prices. Customer service very prompt in replying to queries. I thoroughly recommend this company.”

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Posted 6 years ago

A fantastic recommendation, great to hear, thank you Frank.

Posted 6 years ago

“Good selection, fast delivery, all round top notch service.”

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Posted 6 years ago

Splendid feedback, thank you.

Posted 6 years ago

“Delivered very quickly, looks fantastic 😊 just need to instal once room is ready, looks like the picture 👍🏽”

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Posted 6 years ago

That's fantastic to hear, thank you Carol, enjoy your lovely new radiator.

Posted 6 years ago

“Very unreliable company. They promise delivery for items not included in initial order but do not keep promises. They do not return phone calls, and when queried, want names of whom you spoke to rather than addressing the problem. I have had three promises made about delivery, and each one was broken, to the extent that my heating installers have left in the middle of my installation and asked me to rebook AFTER I have physically received the missing radiators.”

Helpful Report

Posted 6 years ago

Thanks for your review Asif. We have checked and it's not that anything was missing or promised but that you had 2 radiators on back order which you were fully aware of when placing the order. You asked us to dispatch the rest of the order right away and wanted to wait on the further 2. The 2 back order items came in only slightly later than the expected time and were dispatched right away, you were aware that delays are not unusual due to COVID effecting shipping containers and logistics. We only confirm customer delivery dates once the goods are physically being dispatched to you and we did this on both occasions. We do not ever promise anything until we can physically deliver at which point we provide you with delivery tracking info. We are really sorry that you had tradesmen in without having all of the products, we do advise against this (booking tradesmen without goods) for this very reason and in case you may have measured wrong or ordered incorrectly which you may not realise until you have the goods there.

Posted 4 years ago

“Great product and service quick delivery every time i have used them”

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Posted 6 years ago

Thanks for the positive review Anthony and being a loyal customer, we genuinely appreciate it. :-)

Posted 6 years ago

“Great service, they called me to let me know the date and time for the delivery. Delivery was on time, all radiators in great quality as on the pictures. The driver was friendly and patient as I was opening every radiator to check for damages or Faults. Just waiting my next order to arrive.”

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Posted 6 years ago

That's really good feedback Daniela, thanks so much!

Posted 6 years ago

“Excellent. Telephone communication very good and speedy delivery.”

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Posted 6 years ago

That's really great to hear, thank you Julie.

Posted 6 years ago

“Good selection of radiators and delivered within a couple of days of the order.”

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Posted 6 years ago

Delighted you're happy shopping with us, thank you Thomas.

Posted 6 years ago

“Very good site to use. Towel rail not installed yet, but a good looking item at a very good price. Thanks.”

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Posted 6 years ago

Thanks for the great feeback Tom.

Posted 6 years ago

“Absolutely terrible service. Promised calls back on several occasions and never happened.”

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Posted 6 years ago

Apologies that this happened. One of your parcels went missing and we were trying to locate it for you, we then dispatched a new one instead which you duly received. The couriers were really struggling with driver/staff shortages due to COVID so at times logistics fell short of our usual standards for which we are truly sorry. Glad we managed to get you all sorted in the end. Sorry again for the inconvenience.

Posted 4 years ago

“Amazing service and fantastic website offering me all the advice I needed and the images are clear for the products. I stopped short of purchasing the radiator as part of my order as I found it cheaper elsewhere. Am kicking myself because I only saw your price guarantee afterwards. Will definitely be using you as I replace more radiators in the house.”

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Posted 6 years ago

We will look forward to welcoming you next time Gregory.

Posted 6 years ago

“Great work getting what I needed to me as quick you did, order one night, dispatched the next day arrived the next day again.”

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Posted 6 years ago

We do our very best with our service so really appreciate your helpful review Stuart, thank you.

Posted 6 years ago

“Really good easy to use website prices very competitive my only down was when I phoned up and left a message nobody got back to me”

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Posted 6 years ago

Thanks for the review Roy. I cannot see that any message was left by yourself in relation to this order, apologies about that. We certainly would have been in touch if we had one.

Posted 4 years ago

“ordered standard type radiator in stock on the 16/6. Payment taken on the 17/6. Advised rad dispatched on the 23/6. It is now the 2th of July, and I am still waiting for a delivery! Spoke to customer services twice, with a different excuse each time.”

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Posted 6 years ago

Apologies that this happened, we did dispatch within the correct timescales but the couriers were really struggling with driver/staff shortages due to COVID so at times logistics fell short (delayed/lost parcels etc) of our usual standards for which we are truly sorry. Glad we managed to get you all sorted in the end. Sorry again for the inconvenience.

Posted 4 years ago

“Faultless Service Good price, good quality and fast delivery. Can't ask for more”

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Posted 6 years ago

Great comments, thank you Mike.

Posted 6 years ago

Trade Radiators is rated 4.7 based on 5,491 reviews