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Trade Radiators Reviews

4.7 Rating 5,224 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,224 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Arrived on time quick service great value for money
Helpful Report
Posted 5 years ago
Fantastic to hear, thanks for your 5 star review!
Posted 5 years ago
Tried to change delivery address, in the end took 5 days before I got the radiators. I called trade radiators twice for help and both times no one returned my calls.
Helpful Report
Posted 5 years ago
Sorry for the inconvenience. When a customer changes the delivery address after the goods have been dispatched and sent to a local delivery depot this does then cause a delay. Your delivery took place 3 working days later than scheduled due to the change of address. Apologies again for the delay this caused.
Posted 5 years ago
All staff were helpful radiators arrived on time. Radiators are lovely, great product.
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Posted 5 years ago
We've really happy you're so pleased with your new radiators and our service too, thank you Martin and thanks for choosing Trade Radiators.
Posted 5 years ago
Fast efficient service. Goods arrived in good condition and complete. Customer service girl answered all technical questions pleasantly and helpfully. Faultless service
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Posted 5 years ago
Thank you Fred, we're delighted to hear you've been so impressed and we hope to welcome you back again in the future.
Posted 5 years ago
Excellent service, couriers were spot on & very helpful
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Posted 5 years ago
That's great to hear, thanks for reviewing your purchase Martin.
Posted 5 years ago
Great service all round, advice, information and support from start to finish, followed up with an amazing radiator delivered in record time! Highly recommended ++++++++
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Posted 5 years ago
That's a fabulous recommendation, thank you very much indeed!
Posted 5 years ago
2nd time we have ordered from Trade Radiators, excellent service both times. Would definitely recommend as very happy
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Posted 5 years ago
Thank you for coming back to us again Kerry, we really appreciate that and thank you for the super recommendation too.
Posted 5 years ago
I needed a replacement heated ladder towel rail, I went online for the product I wanted, up popped Trade Radiators, they had competitive pricing plus post free, most importantly it showed item in stock. I ordered it Sunday evening, they mailed me Monday saying item on its way, Tuesday morning radiator delivered. . Superb pricing, Superb communications, Superb delivery. 10/10 plus plus plus. The Towel rail is brilliant as well.
Helpful Report
Posted 5 years ago
Thank you for your excellent review Frank, we're absolutely delighted that you're so happy shopping with us and we hope to welcome you back again in the future. Thanks for choosing Trade Radiators.
Posted 5 years ago
Excellent
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Posted 5 years ago
Thank you Bernard for your 5 star review!
Posted 5 years ago
Great service on the phone, knowledgeable staff and great product. Faultless.
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Posted 5 years ago
Thank you for your fantastic review Steve, we really appreciate it and hope to welcome you back again in the future.
Posted 5 years ago
Good quality and prompt service
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Posted 5 years ago
That's great to hear Nick, thank you!
Posted 5 years ago
It's a good company, if they ever make a mistake they quickly correct it without fuss.
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Posted 5 years ago
We really appreciate your helpful review David, glad to hear you're pleased with our service. Thank you.
Posted 5 years ago
Superb service. Item excellent quality. No complaints
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Posted 5 years ago
Thank you for your excellent review and thanks for choosing Trade Radiators.
Posted 5 years ago
Good prices, fab customer service and delivery time - couldn’t ask for more!
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Posted 5 years ago
Thank you for your fabulous feedback Julie, we're so pleased you're happy and look forward to welcoming you back next time.
Posted 5 years ago
Great service. Great price. Thanks to the delivery company for been flexible in day too.
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Posted 5 years ago
Brilliant to hear, thanks for the 5 star review!
Posted 5 years ago
Great product and very good service
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Posted 5 years ago
Thank you, we're glad you're happy with your purchase.
Posted 5 years ago
Only bought one small radiator for my downstairs loo. Ordering process easy, price very good, arrived promptly and in good condition. Very pleased, have recommended to a friend and would use again.
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Posted 5 years ago
That's a fantastic recommendation, thank you very much Kevin. We look forward to welcoming you back next time.
Posted 5 years ago
Ordered late afternoon, delivered 10-30 next day Good quality and good service
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Posted 5 years ago
Brilliant to hear and glad you're happy with your purchase, thank you Jeff.
Posted 5 years ago
Very good service, product arrived earlier the indicated, was well packaged, will use this company again when necessary.
Helpful Report
Posted 5 years ago
That's great to hear, thank you Geoff, we really appreciate it and look forward to welcoming you back again next time.
Posted 5 years ago
Product well described and very well packed. Arrived pretty quick too.
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Posted 5 years ago
Thanks for the great feedback Mark, we really appreciate and hope to welcome you back again soon.
Posted 5 years ago
Trade Radiators is rated 4.7 based on 5,224 reviews