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Trade Radiators Reviews

4.7 Rating 5,510 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,510 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Excellent company to deal with. Very quick next day delivery. Happy to recommend. Thank you.”
Helpful Report
Posted 9 years ago
Thank you Robert for happily recommending Trade Radiators! It's great for us to have such feedback and we all love a recommendation when we're having work done around the house and need good products and service. Kind Regards, Julie Boyle (Manager)
Posted 9 years ago
“The service was excellent, however, I would suggest you contact the customer with the details of the status of the order I.e despatch and estimated delivery date. Nevertheless, after a quick phone call I was informed of the day and estimated time of delivery.”
Helpful Report
Posted 9 years ago
Hi John, thanks for taking the time to review Trade Radiators. I had a look at your order and we did email you dispatch notification and tracking information for your delivery. Sorry if you have missed the email or maybe it has gone into your junk folder by accident. Anything we can help with please do contact us, thank you. Kind Regards, Julie Boyle (Manager)
Posted 9 years ago
“Quick service, delivered two days after I ordered it, raditor itself just superb, can't wait to have it fitted. Brilliant!”
Helpful Report
Posted 9 years ago
Great review of Trade Radiators, thank you Anthony, myself and the team really appreciate your positive feedback. :-) Kind Regards, Julie Boyle (Manager)
Posted 9 years ago
“Amazing service. Arrived the day after ordering. Thank you. Good prices too!”
Helpful Report
Posted 9 years ago
Norma, thanks for the "amazing" review, I'm so happy you've had a great experience shopping with Trade Radiators. Kind regards, Julie Boyle (Manager)
Posted 9 years ago
“Good radiator at a good price.”
Helpful Report
Posted 9 years ago
Thanks for the review of Trade Radiators, really glad you like the radiator and competitive price. Kind Regards, Julie Boyle (Manager)
Posted 9 years ago
“EXCELLENT ADVICE AND CUSTOMER SERVICE. PRODUCTS AS DECRIBED AND DELIVERY ON TIME.”
Helpful Report
Posted 9 years ago
Thank you Ray for such a positive review, we really appreciate you taking the time to share your experience of Trade Radiators. Kind Regards, Julie Boyle (Manager)
Posted 9 years ago
“item was has described and postage was very fast”
Helpful Report
Posted 9 years ago
Thank you for taking the time to review Trade Radiators. We pride ourselves on our information accuracy and speedy next day delivery (available on most of our products) so I am glad they were to your satisfaction. Kind Regards, Julie Boyle (Manager)
Posted 9 years ago
“Trade Radiators have an easy to use website with excellent delivery.”
Helpful Report
Posted 9 years ago
Greatly appreciated 5 star review and brilliant that you found our website so easy to use and appreciated the delivery service. Thank you! Kind Regards, Julie Boyle (Manager)
Posted 9 years ago
“Delivered on time (2 hour delivery slot) undamaged and as described”
Helpful Report
Posted 9 years ago
Thanks for your 5 star review of Trade Radiators, we really appreciate it and look forward to you shopping with us again in the future. Kind Regards, Julie Boyle (Manager)
Posted 9 years ago
“I ordered two radiators. Only one arrived the next day and that had no fittings in the box which was burst. The next day the second radiator arrived, this box was in even worse condition, the radiator was bashed and the fittings were bent. The only saving grace was how quickly customer support helped me out. I would change the carrier and check the packaging used.”
Helpful Report
Posted 9 years ago
Dear George, apologies for the unsatisfactory experience. I've looked into this and you're absolutely right, the issues have been due to, frankly unacceptable, poor service from Tuffnells Couriers and I can only apologise again for this, it's not the usual Trade Radiators high standards. I am glad however that our Customer Service team managed to sort everything out for you and I see that we have also refund you £30 for the inconvenience. If there is anything we can help with in the future please don't hesitate to get in touch. Kind Regards, Julie Boyle (Manager)
Posted 9 years ago
“Great service, ordered on Thursday morning delivered next day Friday.”
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Posted 9 years ago
Thanks for the 5 star review, glad you're so pleased with your purchase. Julie (Manager)
Posted 8 years ago
“Grate price, good service.”
Helpful Report
Posted 9 years ago
We appreciate your review, thank you. Kind Regards, Julie Boyle (Manager)
Posted 9 years ago
“Very happy made a misstake by not ordering a 1 kw thermostat but all goody prompt and good service”
Helpful Report
Posted 9 years ago
Hi Martyn, thanks for your review of Trade Radiators, if there is anything we can assist with then our friendly Customer Service team are always happy to help. Kind Regards, Julie Boyle (Manager)
Posted 9 years ago
“Easy to use site. Clearly written, good variety and pricing structure.”
Helpful Report
Posted 9 years ago
What a great review and description of our website, thank you very much indeed. I am glad that you found it easy to use and appreciated the products and our highly competitive prices. We look forward to welcoming your custom again should you need anything. Kind Regards, Julie Boyle (Manager)
Posted 9 years ago
“Hi, Initially you sent a radiator without valves, then when I noticed the missing valves you sent those, but now I have a second set of valves that was delivered. Can you arrange a pick up please?”
Helpful Report
Posted 9 years ago
Hi Leonard, I believe this has already been rectified for you and the extra valves collected. It appears that the couriers mislaid your original valves and then delivered them when they were found, in between times we sent out a replacement pair to help you out. Please let us know if there is anything else we can do to help. Thanks. Kind Regards, Julie Boyle (Manager)
Posted 9 years ago
“The radiator was very good quality at a good price. Speedy delivery.”
Helpful Report
Posted 9 years ago
Thanks June, we look forward to welcoming you back again soon. Julie (Manager)
Posted 8 years ago
“Had the products we wanted , at the price we wanted to pay and before we could blink they was delived to Essex Great many thanks would use them again.”
Helpful Report
Posted 9 years ago
Great to hear your experience was so positive. Customer Service is extremely important to us so we really appreciate your comments, thank you very much indeed. Julie (Manager)
Posted 9 years ago
“Excellent product arrived exactly on time.”
Helpful Report
Posted 9 years ago
Thank you for your review. The Pisa Towel rails are fantastic and finish off any bathroom very nicely, I hope you enjoy it. Julie (Manager)
Posted 9 years ago
“The order was with us the next day”
Helpful Report
Posted 9 years ago
Thanks for taking the time to review your shopping experience with Trade Radiators. We pride ourselves in our speedy delivery so I'm happy that we could help. Julie (Manager)
Posted 9 years ago
“Friendly customer service, well-designed website, speedy delivery”
Helpful Report
Posted 9 years ago
Hi Dan, thanks for your great review of Trade Radiators. We really appreciate your continued support and repeat custom, you and your team are such a pleasure to deal with. We look forward to welcoming you again soon. Julie (Manager)
Posted 9 years ago
Trade Radiators is rated 4.7 based on 5,510 reviews