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Trade Radiators Reviews

4.7 Rating 5,506 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,506 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Good quality , good price, arrived on time. Quick and concise review.”
Helpful Report
Posted 9 years ago
Appreciate you taking the time to review your shopping experience with Trade Radiators and the 5 star rating is really great, thank you very much indeed. Julie (Manager)
Posted 9 years ago
“Ordered a heated towel radiator. Delivered next day, had a fault with the finish, telephoned and spoke to Samantha and she sorted straight away. No complaints from me. Top company and will defo be using again. Keep up the good work Trade Radiators.”
Helpful Report
Posted 9 years ago
What a fantastic review, thank you very much for sharing your experience of shopping with Trade Radiators. I'm glad that we exceeded your expectations with our customer service and I have passed your comments on to Samantha. Thank you! Julie (Manager)
Posted 9 years ago
“Easy to use website, hassle free payment, extra help if you need it, next day delivery. Brilliant”
Helpful Report
Posted 9 years ago
Hi Mandy, thank you for sharing your experience of shopping with Trade Radiators. I'm so glad they were able to help you and provide a service that exceeded your expectations. We look forward to welcoming you again in the future. Julie (Manager)
Posted 9 years ago
“Great radiator, Great price and delivered next day - Great service!”
Helpful Report
Posted 9 years ago
Thanks for the 5 star rating and such a positive review of your shopping experience with Trade Radiators, we really appreciate it and I have passed your comments on to the rest of the team. :-) Julie (Manager)
Posted 9 years ago
“As I am not a tradesman I needed a couple of minor details clarified.This was easily sorted via "Live chat".Delivery was next day ,everything needed for the installation was there,and fitting was relatively simple.The towel rail looks good,and does just what I wanted.I have not yet mastered programming the timer,I will probably get a ten year old to sort it!”
Helpful Report
Posted 9 years ago
Terrance its great to hear that you where able to utilise our new "Live Chat" feature on our website. I'm glad that our customer service team were able to clarify any details you needed confirmed. Thanks for your review we look forward to welcoming you again in the future. Stacey (Customer Service Manager)
Posted 9 years ago
“Good price and quick delivery”
Helpful Report
Posted 9 years ago
We appreciate your 5 star review of Trade Radiators and happy that you've enjoyed our competitive prices and speedy delivery, thanks for letting us know. Julie (Manager)
Posted 9 years ago
“Fast delivery, well packaged”
Helpful Report
Posted 9 years ago
The Trade Radiators team are grateful for your 5 star review as our customers are the most important aspect of what we do, thank you. Julie (Manager)
Posted 9 years ago
“No problem with radiator, we took it out of packaging and inspected product as instructed in the email sent to us prior to delivery,good solid radiator, unfortunately the delivery man could not hide his frustration that we were going to inspect it!! this really needs addressing, these things cost far too much and we were following instructions from your company,we had a bathroom cabinet delivered the next day by a different company and had no problems, so it can be done.”
Helpful Report
Posted 9 years ago
Hi Mrs Neal, I'm so sorry that the delivery driver came across as impatient or frustrated, that's no good at all and I have reported this back to the courier company. You do have 3 working days to check the goods and report any damages but the driver should've been more understanding so my apologies. Our customers are the most important thing about what we do so we do take all comments on board and take the appropriate action where necessary. Sorry again. Julie (Manager)
Posted 9 years ago
“Good quality radiator at reasonable prices; one arrived damaged but was swiftly replaced without any quibbling. Pleasant staff; efficient service.”
Helpful Report
Posted 9 years ago
Thanks for the 5 star review, I'm really glad to hear that our Customer Service team were able to help you swiftly and effectively and have passed your positive comments on to them, much appreciated. Julie (Manager)
Posted 9 years ago
“Order arrived promptly,products were as described five stars to your company, will definitely be a returning customer”
Helpful Report
Posted 9 years ago
Wonderful review (thank you) and just as wonderful to hear that you will be a repeat customer, that means a lot to us and we look look forward to welcoming you back. Julie (Manager)
Posted 9 years ago
“Radiator arrived very promptly in good condition. But not fitted yet.”
Helpful Report
Posted 9 years ago
Thank you very much for the 5 star review, I hope you're enjoying your lovely new radiator now that the colder weather is on it's way. Julie (Manager)
Posted 9 years ago
“Prompt efficient service and good value for money”
Helpful Report
Posted 9 years ago
Excellent to hear that you are happy with our service, speedy delivery and great value for money products. Thank you for shopping with Trade Radiators, we hope to welcome you back again in the future. Julie (Manager)
Posted 9 years ago
“Prompt and efficient service.”
Helpful Report
Posted 9 years ago
We are really grateful for your 5 start review highlighting our fast and efficient service, thank you very much indeed. Julie (Manager)
Posted 9 years ago
“Super quick service-delivered in less than 24 hours.”
Helpful Report
Posted 9 years ago
5 stars and "super quick", thanks for the great review and for choosing Trade Radiators. Julie (Manager)
Posted 9 years ago
“Decent product, arrived safely and quickly.”
Helpful Report
Posted 9 years ago
Thanks Mark, we really appreciate the 5 star review and hope to welcome you back again in the future. Julie (Manager)
Posted 9 years ago
“Radiator was delivered without brackets but they sent them out straight away. So very pleased with their service. Would recommend”
Helpful Report
Posted 9 years ago
Great to hear that you're so pleased with our Customer Service as it's very important to us. Thank you for the review and recommendation of Trade Radiators. Julie (Manager)
Posted 9 years ago
“The product looks of reasonable quality and the customer service was good. Prompt delivery.”
Helpful Report
Posted 9 years ago
We appreciate you taking the time to review shopping with Trade Radiators. I'm very glad that you were happy with product, service and delivery as all 3 are very important to us. Thank you. Julie (Manager)
Posted 9 years ago
“Prompt delivery and good quality Radiator”
Helpful Report
Posted 9 years ago
Thanks for your 5 star rating Mr Mills, it's great to know that you've had a positive experience, we hope to welcome you back again in the future. Julie (Manager)
Posted 9 years ago
“Excellent products at great prices and fast delivery too.”
Helpful Report
Posted 9 years ago
Brilliant 5 stars, thank you! Julie (Manager)
Posted 9 years ago
“Good product at a good price, delivered very quickly and received well packaged. Couldn't ask for better service.”
Helpful Report
Posted 9 years ago
Wonderful 5 star review, thank you very much indeed. I have also passed your positive feedback to the rest of the team. :-) Julie (Manager)
Posted 9 years ago
Trade Radiators is rated 4.7 based on 5,506 reviews