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Trade Radiators Reviews

4.7 Rating 5,510 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,510 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Quick and prompt delivery”
Helpful Report
Posted 9 years ago
Thanks for the 5 star reviews, glad we could help with our speedy delivery service. Hope to welcome you back again soon. Julie (Manager)
Posted 9 years ago
“Great to be able to talk with someone prior to ordering and the online system was very easy to use. The radiator was received as expected and arrived in very good packaging.”
Helpful Report
Posted 9 years ago
I'm delighted that you found the whole process to your satisfaction and gave us a 5 star rating, thank you very much indeed. Hope to welcome you back again soon. Julie (Manager)
Posted 9 years ago
“Quick delivery. Radiators are great value. I've purchased from them before and will always be my first place to look. Courier service was a little bit of a let down, as they could not tell me when the delivery would be. But it worked out fine as I was relatively flexible with my work hours that week.”
Helpful Report
Posted 9 years ago
Thanks Prit, lovely to welcome you any time you need a new radiator. Sorry the courier didn't give exact information on this occasion as we always do our best to provide as much info as possible. Thank you for always choosing Trade Radiators, we appreciate your custom. Julie (Manager)
Posted 9 years ago
“Quite good service”
Helpful Report
Posted 9 years ago
Thanks for taking the time to review your shopping experience. Julie (Manager)
Posted 9 years ago
“Easy to order, with the aid of extensive Q&A section, and was delivered as advertised the next day. Thank you.”
Helpful Report
Posted 9 years ago
Thank you very much Jacqueline, for choosing us and providing such a great review for any potential new customers who may be thinking about shopping with Trade Radiators. We look forward to welcoming you back again in the future. Julie (Manager)
Posted 9 years ago
“Very fast service. Haven't fitted the towel rail yet so cannot comment further.”
Helpful Report
Posted 9 years ago
Hope your towel rail is warming your towels nicely, thank you for shopping with Trade Radiators. Julie (Manager)
Posted 9 years ago
“Great service - good prices, next day delivery. Faultless.”
Helpful Report
Posted 9 years ago
Standout review, many thanks! We work hard as a team to provide good service with great prices so appreciate your comments. Hope to welcome you again in the future. Julie (Manager)
Posted 9 years ago
“I bought a bar on bar chrome towel rail. Excellent price and looks great”
Helpful Report
Posted 9 years ago
Thanks Jamie, I'm glad you're so happy with your new towel rail and the great value for money we provide at Trade Radiators. Hope to welcome you back again soon. Julie (Manager)
Posted 9 years ago
“Good selection of radiators, very competitive pricing. Radiator arrived within 2 days of ordering, well packaged and undamaged. Constant updates by company regarding processing of order and delivery. Would recommend.”
Helpful Report
Posted 9 years ago
A wonderful and positive recommendation, thank you very much indeed and thank you for choosing Trade Radiators, we hope to welcome you back again in the future. Julie (Manager)
Posted 9 years ago
“Very quick delivery. Packed very well not fitted yet but look terrific”
Helpful Report
Posted 9 years ago
Thank you. I hope your new radiator looks great and is warming your room nicely. Thank you for choosing to shop with us. Julie (Manager)
Posted 9 years ago
“Great products, great price & delivered on-time”
Helpful Report
Posted 9 years ago
Thank you! Marvellous to hear you're so happy with our products, price and speedy delivery. Julie (Manager)
Posted 9 years ago
“Oredered 2 radiators which both arrived damaged. Reported this to TR who dispatched 2 replacements 1 of which was also damaged.”
Helpful Report
Posted 9 years ago
I'm sorry that you had issues with transit damage however happy that we were able to resolve this quickly and efficiently for you. Julie (Manager)
Posted 8 years ago
“quick and easy to find what you need and pay. would recommend this company”
Helpful Report
Posted 9 years ago
Thanks Andrew, it's always great for us to be highly recommended based on customers' personal experience. Thank you for choosing Trade Radiators. Julie (Manager)
Posted 9 years ago
“Very straightforward company excellent product with free delivery.”
Helpful Report
Posted 9 years ago
Nick, I'm very glad to hear you found shopping with us nice and easy and are happy with your purchase. Thank you for choosing Trade Radiators. Julie (Manager)
Posted 9 years ago
“Very good service”
Helpful Report
Posted 9 years ago
Great to hear that you were so happy with our service, thank you and also for the 5 star rating, much appreciated. Hope to welcome you back again soon. Julie (Manager)
Posted 9 years ago
“Quick delivery”
Helpful Report
Posted 9 years ago
Thank you Sheila, I'm glad we could help you with our speedy delivery service. Julie (Manager)
Posted 9 years ago
“The two heated towel radiators are very good and keenly priced. However the delivery arrangements were not communicated as promised. Poor”
Helpful Report
Posted 9 years ago
Dear Michael, thank you for taking the time to review you purchase. I have checked your order which was placed on 30th May, on that same day we sent you a dispatch notification email confirming your delivery date for the following day (31st) and providing you with the tracking information for the delivery. The goods were delivered on 31st as planned and advised, signed for at 2.20pm. So we have communicated the order perfectly for you every step of the way, I can only assume that you hadn't checked your emails. If there is anything we can assist with please do not hesitate to contact us, we are here to help. Kind Regards, Julie Boyle (Manager)
Posted 9 years ago
“Getting fed up that the only 3 of the 5 radiators we have ordered have arrives and 2 keep getting put back saying they are coming later. The guys on the phone however have been very helpful.”
Helpful Report
Posted 9 years ago
Apologies for the delays and any inconvenience this has caused. Julie (Manager)
Posted 8 years ago
“Excellent service, product, communication and delivery. Had a problem after some time with a leak in one radiator, the Service team were excellent and replaced it immediately. About to order another two for our new kitchen on the back of this service.”
Helpful Report
Posted 9 years ago
Thank you for the positive and honest review of your experience shopping with us. Customer Service is so important to us so I'm glad we were able to help you with the issue you had, resolving it for you. We look forward to welcoming you back in the future. Julie (Manager)
Posted 9 years ago
“Well laid out website, fast delivery & the product was exactly as described. Very happy with Trade Radiators.”
Helpful Report
Posted 9 years ago
Wonderful to hear so many positive things about Trade Radiators, thank you very much indeed. We hope to welcome you back again soon. Julie (Manager)
Posted 9 years ago
Trade Radiators is rated 4.7 based on 5,510 reviews