Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,199 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,199 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 3rd September 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The radiator arrived quickly and well packaged and was checked,there was no damage.When we came to fit the radiator four weeks later ,as it was part of a project,we found out of the four connections only three had seals in them.This was obviously a manufacturing fault which necessitated us having to ring around for a plumber who had a seal as we were having a carpet fitted on the Monday morning.This caused us a big headache.”

Helpful Report

Posted 1 year ago

Thank you for the 5 star review. If anything like that arises again please do contact us straight away and we can get the part sent straight out to you.

Posted 1 year ago

“Good service, done over phone.”

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Posted 1 year ago

Thank you very much for the positive review and excellent feedback!

Posted 1 year ago

“Excellent communication and service, could not fault them, very quick to reply to queries, would not hesitate to reccomend. Will be using them again shortly myself. Abundance of choice, good pricing.”

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Posted 1 year ago

That is absolutely fantastic to hear, thank you for the excellent feedback. We look forward to welcoming you back next time.

Posted 1 year ago

“Super quick delivery, very efficient.”

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Posted 1 year ago

That is great to hear, thank you for the fantastic review.

Posted 1 year ago

“It’s still to be installed but the customer services went above and beyond”

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Posted 1 year ago

That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 1 year ago

“Excellent products excellent service and most of all excellent prices.”

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Posted 1 year ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.

Posted 1 year ago

“Lovely, stylish radiators Packaging dented on delivery, luckily did not damage radiators”

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Posted 1 year ago

Thank you very much for the positive review and feedback!

Posted 1 year ago

“Great service as ever. Thanks”

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Posted 1 year ago

That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 1 year ago

“Can't fault the service. All interactions with these people were a pleasure.”

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Posted 1 year ago

That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 1 year ago

“All very reasonable and a good delivery. Fitted and working.”

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Posted 1 year ago

Thank you very much for the positive review and excellent feedback!

Posted 1 year ago

“So we had a couple of issues with the radiators, DHL had delivered to completely the wrong address but luckily we found it and the radiator arrive with some scratches and sticky bits on it. I emailed the queries in and logged these issues and within 1 hour a lovely lady called Amanda contacted me back straight away to solve both of these issues and we was refunded within the next hour. Unfortunatley we couldn't wait for a replacement as required today but she was very efficient and helpful”

Helpful Report

Posted 1 year ago

Thank you for the lovely review! I am sorry you experienced some issues but I am glad we managed to get them resolved for you! I will pass the comments back to Amanda to, thanks again!

Posted 1 year ago

“Fast reliable service great value for money lovely product”

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Posted 1 year ago

Thank you for the super feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 1 year ago

“Very pleased with the towel radiator, fast delivery, thank you.”

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Posted 1 year ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.

Posted 1 year ago

“Great quality”

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Posted 1 year ago

Thank you for the 5 star review and great feedback!

Posted 1 year ago

“Great choice of radiators, beautiful finish and delivered very quickly. Highly recommended”

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Posted 1 year ago

A fantastic recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 1 year ago

“Great service good customer service thank you 👍”

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Posted 1 year ago

Thank you for the 5 star review and great feedback!

Posted 1 year ago

“I have always been very happy to use Trade Radiators, never been let down by them in any way. Service is excellent, they despatch the orders very fast, and communications with them are amazing. Radiators excellent quality too!”

Helpful Report

Posted 1 year ago

That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 1 year ago

“Fast efficient service, product excellent quality”

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Posted 1 year ago

That is great to hear, thank you for the fantastic review.

Posted 1 year ago

“Great products at raesonable prices, quick delivery”

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Posted 1 year ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.

Posted 1 year ago

“Brilliant service Stuff arrived as promised will definitely use again”

Helpful Report

Posted 1 year ago

That is absolutely fantastic to hear, thank you for the excellent feedback. We look forward to welcoming you back next time.

Posted 1 year ago

Trade Radiators is rated 4.7 based on 5,199 reviews