Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,223 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,223 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 11th October 2025

194

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were extremely pleased with the heated towel rail, a good quality product at a competitive price. The service and delivery was most efficient.”

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Posted 5 years ago

That is really excellent feedback, thank you very much Susan.

Posted 5 years ago

“Easy to order, delivered what they said they would, quality looks good, fast del,”

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Posted 5 years ago

Great to hear, thank you Gary.

Posted 5 years ago

“A wide selection of quality designer rads and standard rads at good prices. I G Taylor Plumbing & Heating”

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Posted 5 years ago

Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Product was what we required and description accurate but delivery took longer than expected and had to chase on 2 occasions.”

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Posted 5 years ago

Thanks for your review Gavin, glad you're happy with the product. The courier was 1 day late, apologies for the inconvenience this has caused you. We do remind customer in their dispatch email: "Please be aware that delivery delays are not uncommon at the moment due to the COVID crisis which has had a huge impact on logistic networks across the country and we appreciate your patience."

Posted 5 years ago

“Fabulous service”

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Posted 5 years ago

Thanks for the 5 star review and positive feedback!

Posted 3 years ago

“Good quality radiators look lovely in my hallway and on on landing. Quick and easy delivery”

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Posted 5 years ago

That is amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Very helpful person on the phone, and the order came the following day. Excellent, cannot fault the service. Would recommend.”

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Posted 5 years ago

An excellent recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Radiator arrived damaged”

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Posted 5 years ago

Damages should be reported to allow us to rectify this (we have no record of any issues on your order). Please email info@traderadiators.com or call 0141 225 0430. Thank you.

Posted 5 years ago

“Great thanks...”

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Posted 5 years ago

We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

Posted 3 years ago

“Great customer service! Received a call the day after I placed my order to confirm delivery date. Items arrived quickly and so reasonably priced. Never used this company before but will definitely use again.”

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Posted 5 years ago

Hi Caroline, we are glad to hear we provided you with top-notch service! We appreciate the feedback and please see us again if there is anything else you need!

Posted 3 years ago

“Excellent service and price. Would recommend.”

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Posted 5 years ago

An excellent recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Very pleased with the vertical aluminium radiator. Arrived quickly and really well packaged. It looks better than I thought it would, unfortunately I haven't had it fitted yet as it is being installed with a new kitchen in late October so I can't say how well it works but if it is as good as it claims to be I will be more than pleased. Many thanks”

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Posted 5 years ago

Thank you for the excellent feedback Stephen, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Lovely radiator came on time , brackets missing but were quickly sent out , Thankyou !”

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Posted 5 years ago

Hi Corrine, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

Posted 3 years ago

“Very efficient and helpful service. Customer changed their mind on colour after ordering and customer service managed to alter it without charge 24 hours later. Competitive price and free delivery also ordered Tuesday and delivered Friday so carnt fault”

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Posted 5 years ago

Hi Barry, thank you for sharing your experience with us! If there’s anything else you need, please contact us.

Posted 3 years ago

“Help future customers by talking about customer service, price, delivery, returns & refunds.”

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Posted 5 years ago

Thanks for the 5 star review and positive feedback!

Posted 3 years ago

“Brilliant service, next day delivery no problems.”

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Posted 5 years ago

Thanks for the 5 star review and positive feedback Paul!

Posted 3 years ago

“Used many times before, shows what's in stock which is helpful, good choices, fair prices and usually good deliveries. It's a shame they have to rely on couriers”

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Posted 5 years ago

Hi Stuart, thank you for sharing your experience with us ! If there’s anything else you need, please contact us.

Posted 3 years ago

“Just simply brilliant.”

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Posted 5 years ago

Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Great help and great service with very prompt delivery”

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Posted 5 years ago

Thanks for the 5 star review and positive feedback Monica!

Posted 3 years ago

“I bought a towel radiator, it was excellent value for money for size and the service and delivery Was excellent, I was very impressed and would definitely recommend”

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Posted 5 years ago

An excellent recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

Trade Radiators is rated 4.7 based on 5,223 reviews